Hospital Appointment Manager

1 - 5 years

3 - 4 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Appointment Scheduling

  • Experience with booking systems or hospital CRMs
  • Coordinating between multiple departments and doctors

Payment Handling & Tracking

  • Familiarity with online payment gateways
  • Basic accounting or payment reconciliation knowledge

Communication Skills

  • Fluent in English, Hindi, and Marathi (preferred)
  • Confident on phone, email, and WhatsApp communication with patients

Customer Service Orientation

  • Polite, empathetic, and patient-facing mindset
  • Ability to handle complaints or delays calmly

Tech Savvy

  • Comfortable with web-based tools, Excel/Google Sheets
  • Can learn hospital systems or booking dashboards quickly

Coordination Across Teams

  • Liaising with departments like Radiology, Pathology, OPD, Doctors
  • Following up to ensure smooth patient journey

Multi-tasking & Time Management

  • Handling multiple bookings and reschedules simultaneously
  • Prioritizing urgent appointments or escalations

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