Holiday Advisor – Thailand Destinations

Company Description

EXPLERA VACATIONS PRIVATE LIMITED, established in May 2019, specializes in providing customized travel solutions to both individual and corporate travelers. With an impressive blend of global expertise and local insights, the company offers a wide range of travel-related services, including travel planning, ticketing, hotel bookings, visa processing, and organizing activities like excursions and safaris. As a full-fledged IATA-certified travel agency since February 2022, EXPLERA VACATIONS has a growing network of seven branches in India. The company is committed to delivering world-class consultancy services and redefining the travel experience.

Role Description

This is a full-time on-site role for a Holiday Advisor specializing in Thailand destinations, based in Surat. The Holiday Advisor will be responsible for interacting with clients to understand their travel preferences, designing tailored holiday packages for Thailand, assisting with accommodations, travel bookings, and excursion planning, and providing post-booking support. The role also involves managing inquiries, providing insights about Thailand destinations, and ensuring a high level of customer satisfaction throughout the client’s holiday planning and travel experience.

Qualifications

• Strong communication, customer service, and interpersonal skills
• Experience in travel planning, destination consultation, and itinerary creation
• Knowledge of Thailand destinations, culture, and travel offerings
• Competency in using travel management software and booking platforms
• Detail-oriented with excellent organizational and time management skills
• Proven problem-solving abilities and the ability to work in a team setting
• Proficiency in English, and knowledge of any additional languages is a plus
• A background in travel, tourism, hospitality, or a related field