HO Product Manager - Household-HO & SUPPORT-HO House Hold

6 - 10 years

0 Lacs

Posted:6 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Designation: Manager/Senior Manager

Key Responsibilities:

Product Management & Strategy

  • Own the end-to-end product lifecycle for Lockers.
  • Monitor market trends and competitor offerings to identify opportunities for product innovation and differentiation.
  • Drive initiatives to enhance customer experience and product penetration.

Process & Policy Governance

  • Define and update SOPs, process notes, and customer-facing documentation in line with regulatory and internal guidelines.
  • Ensure robust controls and governance mechanisms are in place for locker allotment, claim settlement (including deceased cases)

Regulatory & Compliance

  • Liaise with Compliance and Legal teams to ensure adherence to RBI guidelines and internal policies.
  • Support audits, inspections, and regulatory reporting requirements related to Lockers.

Technology & Automation

  • Collaborate with Technology and Digital teams to enhance system capabilities (e.g., KSMART, KFORCE) for product servicing and data management.
  • Drive automation and digitization initiatives to improve operational efficiency.

Stakeholder Management

.Work closely with Branch Banking, Operations, Risk, and other stakeholders to resolve issues and implement product/process changes.

.Provide training and support to frontline teams on product features, processes, and compliance requirements.

MIS & Analytics

  • Monitor key performance indicators (KPIs) and generate insights for business reviews.
  • Ensure timely and accurate data availability for internal and external reporting.

Qualifications & Experience:

  • MBA or equivalent degree in Finance/Marketing.
  • 6-10 years of experience in Retail Liabilities, preferably with exposure to Locker products.
  • Strong understanding of regulatory frameworks and operational processes.

Skills Required:

  • Product management and strategic thinking.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management.
  • Familiarity with banking systems and digital platforms.

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