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Hiring Technical Support Voice | Kolkata

Hiring Technical Support Voice | Kolkata

Human Before Resource

1 - 6 years

2 - 4 Lacs

Kolkata, Rajarhat, Newtown

Posted:3 weeks ago| Platform:

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Skills Required

Technical Helpdesk Technical Support International Technical Support Windows Troubleshooting LAN Troubleshooting Device Installation VLAN Configuration Technical Voice Process Network Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring International Technical Support Executive Location: Kolkata Salary: 5LPA Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary ( Upto 5 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities For Further Details you can conncet with our HR Team 9147047911 9147047910

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www.humanbeforeresource.com

Human Resources/Automation

San Francisco

50 Employees

134 Jobs

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