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Hiring Senior process executive @ chennai

1 - 4 years

1 - 3 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior executives when necessary.

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Cognizant

IT Services and IT Consulting

Teaneck New Jersey

10001 Employees

2709 Jobs

    Key People

  • Brian Humphries

    CEO
  • Gina Schaefer

    CFO

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