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Hiring International VOICE Agents For - Customer Support ROLE

Hiring International VOICE Agents For - Customer Support ROLE

Foundever

1 - 4 years

3 Lacs

chennai

Posted:None| Platform:

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Skills Required

work from office complete night shifts us shifts customer support international voice process bpo csp rotational week offs good communication skills us process english chat and email support excellent communication in english semi voice email and voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Profile: INTERNATIONAL CUSTOMER SUPPORT VOICE - INBOUND

Note - Complete Night Shifts With Rotational Week off (* Work From Office *)

Experienced Only Should Apply .

Qualification :Minimum 12th pass or Any degree

Location: Chennai

Immediate Joiners within a week

Required : Must have excellent communication in English.

If Interested candidates kindly WhatsApp your updated cv to this below mentioned contact number - Pavithra (7845935727) No Calls

Roles and Responsibilities

Handle inbound customer inquiries through phone, email, and chat regarding orders, delivery status, and app-related issues.
Troubleshoot and resolve problems for customers, restaurant partners, and delivery drivers in a timely and professional manner.
Provide clear and empathetic communication to solve issues and ensure a positive experience for all parties.
Document all customer interactions and resolutions accurately in our CRM system.

What Were Looking For

1+ years of experience with good oral communication skills
Exceptional verbal and written communication skills in English.
Empathy and patience to handle a variety of customer situations with a positive attitude.
Comfortable working US shifts, which will include evenings and nights (based on US time zones) with rotational week offs

If Interested candidates kindly WhatsApp your updated cv to this below mentioned contact number - Pavithra (7845935727) No Calls

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