Hiring For Technical Support Voice - O365

1 - 5 years

3 - 8 Lacs

pune delhi / ncr

Posted:21 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Excellent English communication skills and 1 year of Technical Support (O365) experience is a must.

Strong problem solving and troubleshooting skills; able to think logically.

  • Server support: Operates on a callback modelcases are created for customers and engineers speak with customers to assist with troubleshooting on 2003, 2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA.
  • Working knowledge of Windows NT Server and/or Windows 2000 Server, and Windows NT Workstation and/or Windows 2000 Professional.
  • MCP/MTA/MCSA/MCITP/MCSE certification in Windows Server Operating Systems is recommended.
  • Understanding of Active Directory, DNS, DHCP, system setup, system performance and domain environment, boot process (backup process, types of backup, Hyper-V Type 1 & Type 2, storage).

  • Rounds of Interview: Virtual

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