Hiring For Customer Service | Voice Process - Looking For Multilingual

0 - 1 years

1 - 2 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for English |Bengali | Oriya | Hindi Voice Process

Contact Person

Mention

Venue:

# 1st Floor , B Wing, Kaledonia Building, Sahar Road, Andheri East, Mumbai . PIN 400069.

Landmark:

Note:

Roles and Responsibilities:

  • Handle inbound and outbound customer calls in a professional manner
  • Resolve customer issues, complaints, and queries within defined timelines
  • Provide accurate information about products, services, and membership plans
  • Maintain detailed records of customer interactions and transactions
  • Follow up with customers to ensure their issues are fully resolved
  • Support the sales and renewal teams in upselling and customer engagement
  • Escalate unresolved issues to higher management if necessary
  • Maintain a positive, empathetic, and professional attitude toward customers

Perks and Benefits

  • Salary: Negotiable
  • Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
  • Opportunities to learn and grow with the Company

Thanks & Regards

Rasika Bisht - HR | 9930641423

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