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Hiring For Customer Service Representative

Hiring For Customer Service Representative

Axis Services

0 - 2 years

4 - 6 Lacs

Remote India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

customer service Voice Process chat support Email Support inbound calling Outbound Calling

Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities:

Handle inbound and/or outbound customer queries via voice, email, or chat
Provide accurate information and effective solutions to customers
Maintain professionalism and empathy in every customer interaction
Escalate unresolved issues to the appropriate departments
Follow up to ensure resolution and customer satisfaction
Meet performance metrics such as response time, resolution rate, and customer satisfaction scores

Why Join Us:

Multiple openings across domestic and international support processes
Competitive salary and performance-based incentives
Two-way cab facility (for applicable shifts)
Friendly and inclusive work environment
Career growth and internal training opportunities

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