Hiring For Assistant Manager - Pharma - FK Minutes - Bangalore

Job Description

Role & responsibilities 1. Operational Management Oversee the day-to-day supply chain operations across multiple locations to ensure seamless functioning. Drive operational excellence by monitoring and improving key performance metrics, including order fulfillment rates, inventory accuracy, and delivery timelines. Manage customer escalations effectively to ensure quick resolution and high customer satisfaction. 2. Team Leadership and Hiring Recruit, onboard, and train pharmacists and other supply chain personnel. Provide leadership and guidance to a diverse team, fostering a culture of collaboration and accountability. Set clear goals and performance expectations for the team and conduct regular reviews. 3. New Site Launch and Expansion Coordinate and execute new site launches in the zone, including planning, setup, and staffing. Ensure all new sites meet operational readiness requirements and align with company standards. Collaborate with cross-functional teams for smooth rollouts and timely go-lives. 4. Compliance and Regulatory Management Ensure all operations comply with pharmaceutical industry regulations, including drug storage, distribution, and handling protocols. Maintain updated records for audits and inspections, and ensure adherence to local laws and guidelines. Regularly train staff on compliance standards and implement best practices to minimize risk. 5. Strategic Planning and Process Improvement Develop and execute zone-level strategies to optimize supply chain efficiency and reduce costs. Identify bottlenecks in operations and implement solutions to enhance productivity and customer satisfaction. Stay abreast of industry trends and integrate innovative practices into the supply chain. 6. Stakeholder Management Collaborate with internal stakeholders, including procurement, logistics, and technology teams, to streamline operations. Build and maintain strong relationships with external partners, including suppliers and third-party service providers. Preferred candidate profile Bachelors degree in Supply Chain Management, Business Administration, or a related field (Master’s degree preferred). 8+ years of experience in supply chain management, preferably in the pharmaceutical or quick commerce sector. Must Be from Pharma Ecommernce company , experience in handling multiple stores operations. Proven track record of managing multi-location operations and leading large teams. Strong understanding of pharmaceutical industry regulations and compliance standards. Proficiency in supply chain tools and ERP systems (e.g., SAP, Oracle).