Hiring For Assistant Manager - Pharma - FK Minutes - Bangalore

Role & responsibilities

1. Operational Management

• Oversee the day-to-day supply chain operations across multiple locations to ensure seamless functioning.
• Drive operational excellence by monitoring and improving key performance metrics, including order fulfillment rates, inventory accuracy, and delivery timelines.
• Manage customer escalations effectively to ensure quick resolution and high customer satisfaction.

2. Team Leadership and Hiring

• Recruit, onboard, and train pharmacists and other supply chain personnel.
• Provide leadership and guidance to a diverse team, fostering a culture of collaboration and accountability.
• Set clear goals and performance expectations for the team and conduct regular reviews.

3. New Site Launch and Expansion

• Coordinate and execute new site launches in the zone, including planning, setup, and staffing.
• Ensure all new sites meet operational readiness requirements and align with company standards.
• Collaborate with cross-functional teams for smooth rollouts and timely go-lives.

4. Compliance and Regulatory Management

• Ensure all operations comply with pharmaceutical industry regulations, including drug storage, distribution, and handling protocols.
• Maintain updated records for audits and inspections, and ensure adherence to local laws and guidelines.
• Regularly train staff on compliance standards and implement best practices to minimize risk.

5. Strategic Planning and Process Improvement

• Develop and execute zone-level strategies to optimize supply chain efficiency and reduce costs.
• Identify bottlenecks in operations and implement solutions to enhance productivity and customer satisfaction.
• Stay abreast of industry trends and integrate innovative practices into the supply chain.

6. Stakeholder Management

• Collaborate with internal stakeholders, including procurement, logistics, and technology teams, to streamline operations.
• Build and maintain strong relationships with external partners, including suppliers and third-party service providers.

Preferred candidate profile

• Bachelors degree in Supply Chain Management, Business Administration, or a related field (Master’s degree preferred).
• 8+ years of experience in supply chain management, preferably in the pharmaceutical or quick commerce sector.
• Must Be from Pharma Ecommernce company , experience in handling multiple stores operations.
• Proven track record of managing multi-location operations and leading large teams.
• Strong understanding of pharmaceutical industry regulations and compliance standards.
• Proficiency in supply chain tools and ERP systems (e.g., SAP, Oracle).