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Hiring Customer Support || Voice || Arabic & Malayalam ||

Hiring Customer Support || Voice || Arabic & Malayalam ||

Axis Services

1 - 2 years

1 - 3 Lacs

Hyderabad Telangana India

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

Customer Support Voice Process Arabic communication inbound calls outbound calls multilingual process

Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities:

Handle inbound and outbound customer support calls in Arabic or Malayalam
Resolve customer queries and provide information in a professional manner
Maintain high levels of customer satisfaction through effective communication
Follow process workflows and document interactions accurately
Escalate unresolved issues to the relevant teams when needed
Meet performance and quality benchmarks consistently

Why Join Us:

Multilingual process with attractive language-based incentives
Friendly and inclusive work culture
Career advancement opportunities with training support
Two-way cab facility for applicable shifts
Quick onboarding for immediate joiners

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Hiring Customer Support || Voice || Arabic & Malayalam ||