1 - 4 years
0 Lacs
Posted:4 days ago|
Platform:
On-site
Full Time
Handle inbound and outbound calls from international (US/UK) customers
Provide accurate information and effective solutions for customer queries
Deliver excellent customer service with professionalism and empathy
Maintain and update customer interaction details in the system
Achieve key performance metrics such as call quality, resolution rate, and CSAT
Collaborate with internal teams to ensure prompt issue resolution
Excellent spoken English and strong communication skills (mandatory)
Flexibility to work night shifts aligned with US/UK time zones
Strong interpersonal and problem-solving skills
Basic computer knowledge and typing proficiency
PERSONAL NETWORK.
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7e-05 - 0.00012 Lacs P.A.
7e-05 - 0.00012 Lacs P.A.
