HFM Support Consultant

IWG Plc

3 - 8 years

13 - 18 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

ticketing metadata pdf employee retention financial reporting security management agile data quality troubleshooting oracle

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage the HFM application and ensure smooth financial reporting processes.
Provide end-to-end support for month, quarter, half-year, and year-end financial closes.
Design, develop, and maintain HFM business rules, metadata structures, and account setups as per business needs.
Manage period opening and closing activities to facilitate reporting.
Carry out metadata building processes for month-end and year-end closing.
Create and maintain critical accounts and ICP mappings within the system.
Provide functional support and training to end users on HFM functionality.
Ensure optimal system performance and perform regular application backups.
Maintain maximum uptime and availability of Hyperion applications.
Resolve tickets and service requests within agreed SLAs.
Identify and resolve critical validation errors in a timely manner.
Validate accuracy of data through correct mapping from source systems.
Administer user access and security management in FDQM, HFM, and Smart View.
Communicate effectively with stakeholders during downtime or planned outages; monitor production server services.
Handle consolidation, translation, journal adjustments, and entity promotions/demotions in HFM.
Flexible to work in US shifts and provide 24/7 Hyperion support for business-critical operations as required.

Required Skills, Experience & Qualifications

A confident decision maker.
Proven experience of successfully influencing stakeholders in a matrix environment.
Prioritises well consistently delivers against tight deadlines.
Team player with high level of professional integrity.
Excellent analytical skills with a passionate attitude to problem solving.
Strong attention to detail.
Comfortable with ambiguity and prepared to work in an agile and flexible way.
HFM (Hyperion Financial Management)
FDQM (Financial Data Quality Management)
FCCS (Financial Consolidation and Close Cloud Service)
SQL Database (working knowledge)
SNOW (ServiceNow ticketing tool)

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