Posted:3 days ago| Platform: Indeed logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Respond to customer queries in a timely and accurate way, via phone, email, or chat.
Identify customer needs and assist with troubleshooting technical issues.Follow up with customers to ensure full resolution of issues.Maintain records of customer interactions, transactions, comments, and complaints.Escalate unresolved issues to the next level of support personnel.Monitor and manage ticket queues in help desk software.Provide feedback on how to improve customer support processes and tools.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹28,000.00 per month

Benefits:

  • Flexible schedule

Education:

  • Bachelor's (Preferred)

Location:

  • Pimpri-Chinchwad, Maharashtra (Required)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Marol Naka, Mumbai, Maharashtra