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Helpdesk executive

Helpdesk executive

JLL

2 - 6 years

0 Lacs

haryana

Posted:2 months ago| Platform: Shine logo

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Skills Required

help desk operations customer service people skills continuous improvement client reporting teamwork communication skills administration skills occupational safety pc literacy statistical call analysis

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an ideal candidate for this position, you should have experience in Help Desk operations and processes, as well as strong Administration Skills. Your main focus will be on providing excellent Customer Service and interacting effectively with a diverse range of client staff. It is crucial that you possess outstanding people skills and have knowledge of Occupational Safety requirements. Your ability to manage daily activities using various systems will play a vital role in this role. Key Responsibilities: - Demonstrating experience with continuous improvement initiatives is highly desirable - Showing expertise in client reporting and the preparation of statistical call analysis - Functioning effectively as part of a team - Initiating and following through with improvement initiatives - Possessing good communication skills Qualifications Required: - Graduation in any discipline - 2-3 years of experience in Help Desk management,

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Helpdesk executive