Helpdesk Engineer

Futuresoft Solutions

1 - 2 years

3 - 4 Lacs

Mumbai

Posted:2 hours ago| Platform:

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Skills Required

Networking Diagnostics MS Outlook Mobile phones Inventory management Hardware Windows Troubleshooting IT helpdesk Software engineering

Work Mode

Work from Office

Job Type

Full Time

Job Description

Helpdesk Engineer
Mumbai, Maharashtra, India Job Description

Job Description
Candidate should be capable of handling L1 Support. In depth knowledge of desktop/laptop/workstation hardware and peripherals Good troubleshooting and diagnostic skills on variety of hardware. Good administration and troubleshooting skills on Windows 10 Operating System Basic Knowledge and trouble shooting skills on Microsoft O365. Installation, Configuration, Troubleshooting and support for Microsoft Outlook/ Email on Laptops and Mobile Phones Installation, Configuration, and support for Mobile Apps Installation of various Engineering Software Good documentation skills. Call logging, Recording and Inventory Management Basic knowledge on Networking Candidate should have good communication skills. Working experience in IT Helpdesk tools.

Candidate should be Graduate/Diploma or equivalent with Good Software Knowledge in MS desktop OS, email clients and other Standard desktop Applications.

Excellent Communication skills

Required Skills desktop Reference Code180695

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Helpdesk Engineer