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0.0 - 4.0 years
1 - 4 Lacs
Hyderabad
Work from Office
We are seeking enthusiastic and customer-oriented Customer Care Executives to join our dynamic team. Efficiently handle inbound calls, book/reschedule doctor appointments, resolve queries, manage admin tasks, coordinate with teams.
Posted 3 months ago
0.0 - 3.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Experience in hospital customer care Strong communication, mentoring, and conflict resolution skills Proficiency with MS Office and CRM/ticketing systems Willingness to work flexible hours and on-call duty as needed Essential: English + Hind + Telugu
Posted 3 months ago
13.0 - 17.0 years
0 Lacs
kochi, kerala
On-site
As a Quality Assurance Specialist in the healthcare sector, you will be responsible for evaluating voice and chat conversations related to patient queries, appointment scheduling, insurance, claims, billing, and medical service coordination. Your role will be crucial in ensuring compliance with HIPAA (or local healthcare regulations like QCHP/HAAD, if applicable) and data confidentiality protocols. Using QA scorecards, you will audit agent interactions and accurately document your findings. It will be your responsibility to identify training needs, knowledge gaps, and process improvement opportunities, and provide constructive feedback while supporting coaching sessions with team leads. Trac...
Posted 3 months ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Job Description for Freshers Position: US Healthcare Trainee claim processing Executive Location: Saidapet-old no.21 new no. 41,3rd FLOOR,VLV COMPLEX,MOUNT , Chennai, Tamilnadu, India Experience: Freshers (Graduates from 2024- 2025) Only Freshers Job Description: Verify insurance eligibility by checking through insurance websites Charge entry and submit claims. Post payment from both insurance companies and patients Meet quality and productivity benchmarks. Maintain confidentiality and adhere to healthcare compliance standards. Key Requirements: Graduate in any discipline (2024-2025). Excellent verbal and written communication skills. Basic understanding of US healthcare processes (preferred...
Posted 3 months ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Job Description Hiring for a Leading ITES Company In Gurgaon and Noida for Customer Support Key Highlights: 1: UGs with minimum 6 months of exp can apply. 2: Experience and freshers can also apply 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Salary Compensation - Upto Rs 4.5 LPA Whatsapp / C...
Posted 3 months ago
1.0 - 5.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Job description We are hiring a Healthcare Recruiter with minimum of 1-5 years of experience for Workforce solutions. Job Responsibilities: As a Healthcare Recruiter, you will be responsible for the following duties: As a Healthcare Recruiter, your day-to-day activities will be working on the Healthcare Requirements of our clients and sourcing candidates from various job portals and networking websites. Perform searches for qualified candidates according to relevant job criteria, using computer databases, networking, internet recruiting resources, cold calls, media, and referrals. Leverage various job portals e.g., Dice, Monster, Career Builder, indeed, etc. Must have an excellent understand...
Posted 3 months ago
3.0 - 8.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Managing incoming and outgoing calls from leads customer service inquiries Identifying and assessing customers needs to achieve satisfaction Manage large amounts of incoming and outgoing calls as well as compliant calls Generate sales leads from received data base from concern department Provide accurate, valid and complete information by using the right methods/tools Meet target oriented and customer service team sales targets and call handling quotas Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies accordingly your process Proven customer support experience or experience as a client service represen...
Posted 3 months ago
3.0 - 8.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Managing incoming and outgoing calls from leads customer service inquiries Identifying and assessing customers needs to achieve satisfaction Manage large amounts of incoming and outgoing calls as well as compliant calls Generate sales leads from received data base from concern department Provide accurate, valid and complete information by using the right methods/tools Meet target oriented and customer service team sales targets and call handling quotas Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies accordingly your process Proven customer support experience or experience as a client service represen...
Posted 3 months ago
0.0 - 1.0 years
1 - 2 Lacs
Ghaziabad
Work from Office
Responsibilities and Duties. Serve as a point of contact for Insurance related inquiries Create a consistent, positive work atmosphere through the communication Close interaction with respective department at hospital To interact with hospital insurance patients. Interact with Hospital Management, Doctors, Medical and non-medical staff at the hospital To create awareness about insurance claims (reimbursement and cashless claims, pre & post hospitalization claims etc.) Collecting claim support documents from the patients / hospitals & coordinate with backend team to ensure smooth transfer of data to the TPA/Insurance Company. Send the pre auth request and follow up on cashless approval form i...
Posted 3 months ago
0.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Preferred Male Candidates Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k 2 + Years of Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home 2* A...
Posted 3 months ago
4.0 - 8.0 years
6 - 8 Lacs
Gurugram
Work from Office
Operations Team Leader (Assistant Manager) Member Support Gurgaon, India Full Time Telus Digital India has partnered with a Global Healthcare client to provide comprehensive Member Support services. This role focuses on enhancing the experience of individuals enrolled in health insurance plans by offering assistance and resources. This contrasts with "provider support," which caters to healthcare professionals and facilities that deliver care: Few Examples: Answering questions about benefits, coverage, and claims. Helping members navigate the healthcare system and find appropriate providers. Providing information about preventive care and wellness programs. Offering resources for managing ch...
Posted 3 months ago
0.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For More Details CALL- HR SANIYA KOUSAR -9611785974( WHATSAPP ) EMAIL-thejobfactorysaniya@gmail.com Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams to resol...
Posted 3 months ago
0.0 years
3 - 4 Lacs
Chennai
Work from Office
Role & responsibilities : Manage end to end transactional and administration activities of insurance processes. Perform data entry and research in various systems and tracking tools. WFO/WFH - Work from Office (WFO) Work Timings 5:30 PM to 3 AM Job Description – Insurance associate, able to read, understand, apply and write basic English, MS office knowledge would be an added advantage, keyboard typing skills is mandatory. Preferred candidate profile
Posted 3 months ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Role & responsibilities providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products a...
Posted 3 months ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Role & responsibilities providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products a...
Posted 3 months ago
1.0 - 6.0 years
1 - 3 Lacs
Chennai
Work from Office
Dear Aspirants, Warm Greetings!! We are hiring for the following details, Position:- - AR Analyst ( Non voice Day shift ) Salary: Based on Performance & Experienced Exp : Min 1 year Required Joining: Immediate Joiner / Maximum 10 days NB: Freshers do not apply Work from office only (Direct Walkins Only) Monday to Friday ( 11 am to 6 Pm ) Everyday contact person Vineetha HR ( 9600082835 ) Interview time (10 Am to 5 Pm) Bring 2 updated resumes Refer ( HR Name Vineetha vs) Mail Id : vineetha@novigoservices.com Call / Whatsapp (9600082835) Refer HR Vineetha Location : Chennai , Ekkattuthangal Warm Regards, HR Recruiter Vineetha VS Novigo Integrated Services Pvt Ltd,Sai Sadhan, 1st Floor, TS # 12...
Posted 3 months ago
0.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Work from Office
9538804043Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For More Details Call : HR Kowsalya - 9880947912 (call or whats app) Email id : kowsalya@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with inte...
Posted 3 months ago
0.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For More Details Call : HR Devishree- 9901195084(call or whats app) Email id @devishreethejobfactory@gmail.com Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal tea...
Posted 3 months ago
0.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For More Details Call : HR Kowsalya - 9880947912 (call or whats app) Email id : kowsalya@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams...
Posted 3 months ago
0.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For More Details Call : HR Kowsalya - 9880947912 (call or whats app) Email id : kowsalya@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams...
Posted 3 months ago
0.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For More Details Call : HR Kowsalya - 9880947912 (call or whats app) Email id : kowsalya@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams...
Posted 3 months ago
0.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For More Details Call : HR Kowsalya - 9880947912 (call or whats app) Email id : kowsalya@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams...
Posted 3 months ago
0.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For More Details Call : HR Kowsalya - 9880947912 (call or whats app) Email id : kowsalya@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams...
Posted 3 months ago
0.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! International Medical Billing / AR Caller / US Shift / Sal 4.5ctc Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For More Details Call : HR Kowsalya @ 9880947912 (call or whats app) Email id : kowsalya@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet pro...
Posted 3 months ago
0.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! International Medical Billing / AR Caller / US Shift / Sal 4.5ctc Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For More Details Call : HR Kowsalya @ 9880947912 (call or whats app) Email id : kowsalya@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet pro...
Posted 3 months ago
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