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1.0 - 5.0 years
3 - 5 Lacs
Kolkata
Work from Office
Customer Support Executive International Voice Process Location: Newtown, Kolkata Work Schedule: 5 Days Working Salary: Up to 5 LPA (Based on interview performance) Requirement: min 6 months of experience is required Key Responsibilities: Handle inbound international calls with professionalism and efficiency. Resolve customer queries, complaints, and provide appropriate solutions. Ensure high levels of customer satisfaction through quality service. Document all call information accurately and follow up where required. Work closely with the team and management to achieve performance goals. Requirements: Minimum 6 months of experience in an International Voice Process is mandatory. Qualification: Graduate or Undergraduate . Excellent communication skills in English (verbal and written). Strong interpersonal skills and a customer-first attitude. Ability to work in fast-paced environments and handle pressure. Additional Details: Work Days: 5 days a week (Rotational shifts) Location: Newtown, Kolkata Salary: Up to 5 LPA (Depending on interview score and experience) Why Join Us? Competitive salary package and performance incentives Professional work environment Opportunity for career advancement Stay updated with the latest job openings by following this channel! https://whatsapp.com/channel/0029VakQxxWA2pL8Jyx9XS1Z Interested candidate can WhatsApp at HR Mehak :8383025642 HR Simar :7840808749 HR Diana : 9311602064
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
We have 250+ positions, active for Different voice & Chat processes.Hiring is open for a TOP 1 MNC located at Gurgaon No.of Positions: 250 Hiring Freshers & Experienced candidates, who are interested for the VOICE process. Freshers salary: 20K to 25K ( Depending on assessment scores) Experienced Salary : 23K to 45K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon 5. Shifts : 5 Days Working ,Rotational Shift 6. Other Benefits Both Side Cab Incentive Medical Insurance Hiring Freshers & Experienced candidates, who are interested for the Chat process. 1 Freshers salary: 15K to 20K ( Depending on assessment scores) 2 Experienced Salary : 15K to 32K ( Depending on assessment scores) 3 Education Qualification: Grad & UG 4 Job location : Gurgaon 5 Shifts :5 Days Working,Rotational Shift 6. Other Benefits Both Side Cab Incentive Medical Insurance CONTACT IMMEDIATELY Senior HR Priyanka -8865082244 ( Call & Must WhatsApp the CV/ Basic details) Email: priyankabhandari199407@gmail.com NO CHARGES : TOUCH CONSULTANTS
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Noida, Gurugram
Work from Office
Hiring For Blended Process related to US Healthcare Gurgaon/Noida Graduate Fresher (No.Btech) Any UG/Grad with 1 yr exp. can apply Salary - 16k-23k inhand 5 days working Sat/Sun fixed off Fixed night shifts Both side cab Anjali: 9354911705 Required Candidate profile Candidates should have super excellent communication skills Candidates should be immediate joiner Candidates should be comfortable in Night shift and WFO Perks and benefits Meal/Medical Both side cab Sat &Sun off
Posted 1 week ago
1.0 - 4.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Greetings!! We hiring for top MNC for further queries share your cv or contact Muskaan 8884496984 Priyanshu 8884496981 Shiva 7996772782 Location: Manyata Tech Park, Bengaluru Experience Required: Minimum 6 months in International Voice Process Shift: US Shifts (Night Shift Work from Office) Salary: Up to 6.7 LPA Key Roles & Responsibilities Inbound/Outbound Calling: Handle high-volume inbound and outbound calls for US-based healthcare clients. Provide accurate information on healthcare services, policies, and procedures. Customer Support & Issue Resolution: Address and resolve patient queries, appointment scheduling, prescription clarifications, billing questions, and insurance eligibility issues. Escalate complex cases to the appropriate internal teams and follow up until resolution. Data Management & Documentation: Maintain detailed and accurate call logs in CRM systems. Update patient and client records while ensuring compliance with HIPAA and data privacy standards. Quality & Compliance: Adhere to all quality guidelines, scripts, and standard operating procedures. Participate in regular training sessions to stay uptodate with healthcare regulations and client protocols. Performance Metrics: Meet or exceed individual targets on call quality, adherence, and productivity metrics (e.g., Average Handle Time, First Call Resolution). Provide feedback on process improvements and contribute to team goals. Collaboration & Communication: Work closely with crossfunctional teams including clinical, billing, and technical support to ensure seamless patient experience. Communicate any trends or recurring issues to supervisors for proactive solutions. Soft Skills & Professionalism: Demonstrate empathy, active listening, and clear communication on every call. Uphold a positive, patientcentric approach even under highpressure situations. Why Join Us? Competitive salary with performance-based incentives One-way cab facility for night shifts Comprehensive benefits including health insurance and paid time off Career growth path in a dynamic, supportive environment Thanks and regards, Rivera Manpower Services
Posted 1 week ago
1.0 - 5.0 years
4 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you! For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional Degree Certificate and PANCARD (Hard Copy) mandatory. Job Description: We are hiring for International Voice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment. As part of the customer support team , you will handle voice-based interactions with international clients, providing prompt, courteous, and effective resolutions to a variety of customer issues. You'll be expected to deliver outstanding service experiences across global markets, working in collaboration with internal teams to ensure customer satisfaction and retention. Job Details Process: International Voice Support Salary: Freshers: 25,000 per month Experienced: Up to 6.5 LPA (Based on current CTC and relevant experience) Qualification Criteria: Education: Graduation is mandatory Excellent verbal communication skills in English Basic computer proficiency and typing speed (25/30 WPM) Willingness to work in night shifts and rotational offs Experience Required: Freshers with excellent communication skills are welcome Mandatory: Experience in international voice process for experienced candidates Key Responsibilities: Handle inbound and outbound international calls in a professional manner. Resolve customer queries, complaints, or issues efficiently and accurately. Maintain detailed documentation of customer interactions in system records. Adhere to process workflows, compliance standards, and quality benchmarks. Collaborate with internal teams for escalations or issue resolution where required. Meet performance targets related to call quality, resolution rate, and customer satisfaction . Desired Candidate Profile: Any Graduate / Undergraduate (With Excellent English Communication) Freshers & Experienced (05 yrs) can apply Must be open to work in rotational shifts/night shifts Good typing speed and listening skills Role Highlights: Opportunity to work with leading global clients Develop and enhance communication, problem-solving, and service delivery skills Exposure to US, UK, or Australian clients (Night/Rotational Shifts) Fast-paced and growth-oriented work culture Extensive training and support provided for freshers Perks & Benefits: Cab Facility (As per shift & company policy) Performance Incentives Night Shift Allowance Great work culture & career growth Regards, Maria 99865 84828 Rivera Manpower Services.
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
Bpo Hiring For Health Care Domain Voice Process 6.5 LPA Location Gurugram Only Graduates. No B.E./Btech/UG''s Minimum 1 Year of Voice Experience With International BpO MUST Pls Cal Dipankar @ 9650094552 Email CV @ jobsatsmartsource@gmail.com
Posted 1 week ago
0.0 - 1.0 years
2 - 5 Lacs
Noida
Work from Office
We are looking for enthusiastic and self-motivated Telecallers to promote and sell health insurance products. You will be responsible for contacting potential customers and closing insurance sales over the phone. Perks and benefits Attractive incentives & bonuses.
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Role & responsibilities Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For more details Call : HR Shruthi 9008812627 (call or whatsapp) Email id - shruthic@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams to resolve complex issues Preferred Candidate Profile: 1. Undergraduate or graduate degree in any discipline 2. Excellent communication and interpersonal skills 3. Ability to work in a fast-paced environment and manage multiple priorities 4. Strong analytical and problem-solving skills 5. Willingness to learn and adapt to new processes and technologies What We Offer: 1. Competitive salary and benefits 2. 2-way cab facility for commute 3. Opportunities for growth and development in a global company 4. Collaborative and dynamic work environment 5. Training and support to help you succeed in your role 6. Incentives and Allowance's Skills: 1. Good communication skills (written and verbal) 2. Basic computer knowledge and typing skills 3. Ability to work independently and as part of a team 4. Strong attention to detail and organizational skills For more details Call : HR Shruthi 9008812627 (call or whatsapp) Email id - shruthic@thejobfactory.co.in Preferred candidate profile
Posted 1 week ago
0.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams to resolve complex issues Preferred Candidate Profile: 1. Undergraduate or graduate degree in any discipline 2. Excellent communication and interpersonal skills 3. Ability to work in a fast-paced environment and manage multiple priorities 4. Strong analytical and problem-solving skills 5. Willingness to learn and adapt to new processes and technologies What We Offer: 1. Competitive salary and benefits 2. 2-way cab facility for commute 3. Opportunities for growth and development in a global company 4. Collaborative and dynamic work environment 5. Training and support to help you succeed in your role 6. Incentives and Allowance's Skills: 1. Good communication skills (written and verbal) 2. Basic computer knowledge and typing skills 3. Ability to work independently and as part of a team 4. Strong attention to detail and organizational skills For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
We are hiring Provider Contact Center Executives for our growing healthcare operations team. This is an exciting opportunity for freshers and recent graduates (2020 & above pass-outs only) who have excellent communication skills and are eager to start their career in a dynamic work environment. Call HR Muskhan on 9380964680 and 9964080000 Roles & Responsibilities Handle calls to and from healthcare providers based in the US. Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider concerns. Eligibility Criteria Education: Minimum 2nd PUC pass and above Required Skills Excellent verbal communication in English (CEFR Grade B2 or above) Good voice clarity and neutral accent Ability to multitask with empathy and strong soft skills Analytical thinking and a solution-oriented mindset Selection Process HR Fitment Round Harver Voice Assessment (CEFR B2 Level Qualification) Voice & Accent Round Operations Round How to Apply: For More Details Call HR Muskhan on 9380964680 and 9964080000
Posted 1 week ago
10.0 - 20.0 years
15 - 17 Lacs
Hyderabad, Pune, Chennai
Work from Office
Candidate should be working as a Manager / Assistant Manager on papers in US Healthcare process. Qualification - Graduate Shift - US Shifts Work Location - Hyderabad Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.
Posted 1 week ago
2.0 - 5.0 years
1 - 3 Lacs
Chennai
Work from Office
Greetings from ACP Billing Services! We are hiring for the following roles - Work from Office Charge Posting - Near Madhavaram Location preferred. Experience & Requirements: Minimum 2+ years of experience in US Medical Billing. Candidates who worked in charge entry process for at least 2 years completely are eligible. Good verbal and written communication skills. Charge Posting candidates with good typing skills will have an added advantage. Competitive remuneration as per industry standards. Spot offers for selected candidates. Immediate joiners are needed. Responsibilities: Process medical billing transactions with a 99% or higher accuracy rate. Good knowledge on CPT codes and Modifiers. Patient demographics experience is a add on. Good knowledge on general billing details and Insurance knowledge is required. Understand and apply customer-provided business rules while ensuring compliance with turnaround time requirements. Work collaboratively in teams to achieve set targets. Utilize medical billing expertise to monitor and report customer KPIs. Actively participate in learning programs and compliance initiatives. Competencies & Skills: Strong interpersonal and analytical skills. Proficiency in MS Office (Word, Excel, PowerPoint). Adaptability, flexibility, and a proactive approach to tasks. Commitment to meeting productivity, quality, and attendance SLAs. Team-oriented mindset with a willingness to take initiative. Work Location : ACP Billing Services Pvt Ltd - NO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051. Land Mark : Next to ICICI Bank Madhavaram Branch. Share your CV to hr@acpbillingservices.com / WhatsApp 9841820311
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Sabiha Banu-6360066397 Or You Can Also visit jobshop.ai to explore other open positions with us Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from Jobshop, Embark on a journey of career excellence with India's premier BPO recruitment company! Dial up your career ambitions by calling HR Fouzia @7975448259 New Hiring Alert: Healthcare Voice Process CL11 (C1 & High B2) Location: MTP | Work from Office Only Are you a graduate or undergraduate with 1+ year of experience in Customer Service? Looking to work in a stable, high-paying international healthcare process? Compensation: High B2 Level: 6 LPA + Incentives up to 2500 C1 Level: 6.75 LPA + Incentives up to 2500 Position Details: Designation: Healthcare Voice Process CL11 Assessment Rounds: HR Screening SVAR (Voice Test) Score 65+ Operational Interview Preferred Experience: Any BPO experience, preferably customer service Work Timings: 24x7 Rotational Shifts Transport Benefits: • Free night cab for women (7 PM – 7 AM) • One-way night cab for men @ 75 only Note: This is a work-from-office opportunity only. Make sure you're comfortable with rotational shifts . Interested? Let’s connect! Share your resume on WhatsApp 7975448259 – HR Fouzia Limited openings. Apply now!
Posted 1 week ago
1.0 - 6.0 years
4 - 5 Lacs
Kolkata
Work from Office
***Greetings from You & I Consulting! We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles: Customer Support Associate CTC: upto 5.10 LPA Mode of Interview: Virtual ONLY 2 DAY Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata Skills & Experience Required: Education : Higher secondary. Min 6 months exp in International Voice on papers. Excellent Communication Skill Work Timing 24*7 rotational Week off Rotational CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 DAY Hurry ! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata To Schedule an Interview: Call Sujay @ 9832122149 or WhatsApp with your details in the following format: Name Mobile Number Email Address Highest Qualification Total Work Experience Current Organization Preferred Location Last CTC Expected CTC Please note: Due to high call volumes, if the line is busy, kindly WhatsApp your details to the same number. Interested candidates are also welcome to refer friends or relatives who meet the criteria. We look forward to helping you take the next step in your career.
Posted 1 week ago
0.0 - 5.0 years
4 - 5 Lacs
Kolkata
Work from Office
***Greetings from You & I Consulting! We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles: US Healthcare Associate CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 Rounds Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata Skills & Experience Required: Education : Higher secondary. Min 6 months exp in International Voice on papers. Fresher can also apply!! Excellent Communication Skill Work Timing 24*7 rotational Week off Rotational CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 Rounds Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata To Schedule an Interview: Call Sujay @ 9832122149 or WhatsApp with your details in the following format: Name Mobile Number Email Address Highest Qualification Total Work Experience Current Organization Preferred Location Last CTC Expected CTC Please note: Due to high call volumes, if the line is busy, kindly WhatsApp your details to the same number. Interested candidates are also welcome to refer friends or relatives who meet the criteria. We look forward to helping you take the next step in your career.
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Mohali
Work from Office
Hi, We are hiring for patient care coordinator position. Timings : Night shift Cabs : Cabs for females only Liaisoning between patients and their healthcare providers while managing all the details of patient care along with answering patient calls, emails and questions, including finding insurance estimates. Confidentially manage patient accounts. Schedule patient visits and answer pre-visit questions, including about billing. Night shift allowance up to 5000 subject to full attendance. 20k CTC + 5k Night allowances
Posted 1 week ago
1.0 - 5.0 years
0 - 2 Lacs
Pune
Work from Office
Hiring for the position of Executive CRM (Corporate Relationship Management) Job Description 1. Responsible for developing the corporate customer base for MDIndia Health Insurance Services. 2. Map the territory and maintain a strong pipeline of potential customers. 3. Establish Contacts with key persons at the corporate and understand the current levels of Health Insurance services and needs. 4. Develop strong relationship with Insurance Companies/Brokers. 5. Promptly attending Emails, Phone calls, Whats App messages of Clients. 6. Maintain proper MIS & Internal reports and present it to the management. 7. Ability to work independently, achieve targets and be absolutely result oriented. Skill Required : Excellent Communication Skills. Familiarity with Excel, Power Point, Word and an ability and interest in learning on the job. Candidates from TPA industry will be considered for the requirement. Interested candidates can share their updated resume to ta4@mdindia.com
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Hiring: US Voice Process Customer Support (US Healthcare) Location: Bangalore (Work from Office) Shift Timings: US Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in International Voice - Customer Support Freshers with excellent communication skills can also apply Only Graduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure Salary: Freshers- Up to 3.5 / Exp- Up to 4.25 LPA Contact for Further Details: Varsha- 9251688428, Kamya- 9084148502
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hiring: US Voice Process Customer Support (US Healthcare) Location: Bangalore (Work from Office) Shift Timings: US Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in International Voice - Customer Support Freshers with excellent communication skills can also apply Only Graduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure Salary: Up to 3.5 to 4.25 LPA Contact for Further Details: Varsha- 9251688428
Posted 1 week ago
3.0 - 8.0 years
4 - 7 Lacs
Navi Mumbai
Hybrid
Job Summary As a member of the NA Client Service Teams this role supports the processing of pre renewal, broking, binding and post binding activities required for placement and service of our NA CRB clients and prospects. The work closely with Client Advocacy, Client Service and Broking on a daily basis to delivery White Glove Service to our clients and prospects Principal Duties/Responsibilities . Participate in the draft proposal creation process alongside the Client Team Collaborate with the Client Team to support the activities required to file taxes in a timely manner to avoid fines and penalties due to late fees Support the Client team in process of binding coverage with carriers by drafting of binding confirmation documents and following up with carriers for receipt of binders Support in preparation of the Summary of Insurance to facilitate Clients understanding of their coverage Arrange and facilitate internal strategy meetings to discuss insurance upcoming renewals for a specific period. Support Client Managers and Account Executives in the coordination process Monitor renewal activities and assist in the preparation, review and update of documents and data required for the renewal process Support the Client Service and Advocacy teams with reporting needs Support the Client Service and Advocacy teams in the skillful management of ad hoc and mid term requests to support such activities and endorsements, certificates, loss runs, etc Support Client Management and Client Advocacy colleagues with the preparation and management of tasks and deliverables required as part of the renewal process. Collaborate with functional teams to initiate and finalize client deliverables. Follow up and handle questions and requests for information from functional teams. E.g., Loss Runs, Policy Checking, Certificates, Accounting and Settlement. Support the billing and invoicing process by ensuring that all necessary documents and key data elements are included and accurate Support onboarding of new clients Create and manage Client Exposure details Support the renewal process with document preparation/management, data analysis/management and delivery as part of a packet to Advocacy/Service team in preparation for client renewals Schedule, attend and take minutes of Internal Strategy meetings Data entry required to load and update client details for submission, proposal, binding and billing Knowledge and Experience: 2 to 5 years for experience in the Insurance renewal cycle business US insurance experience (Must) Understanding of the end-to-end insurance renewal cycle and its stages Thorough knowledge and understanding of various insurance documents An understanding of catastrophe modelling will be useful
Posted 1 week ago
1.0 - 3.0 years
0 - 2 Lacs
Chennai, Coimbatore
Work from Office
Job Details: Job Process/Role: Claims Adjudication (US Healthcare) Experience: 1 - 3 Years of Relevant experience in Claims adjudication Skillset: CPT Codes, HIPAA, Co-pay and Co-insurance, Medicaid and Medicare, Denial claims, UB and CMS forms. Shift: Night shift Location: Chennai & Coimbatore Mode of Work: Work from office Notice Period Eligible: Immediate to 30 Days of Notice period is acceptable. Roles and Responsibilities: Process Adjudication claims and resolve for payment and Denials. Knowledge in handling authorization, COB, duplicate, pricing, and the corrected claims process. Knowledge of healthcare insurance policy concepts, including in-network, out-of-network providers, deductible, coinsurance, co-pay, out-of-pocket, maximum inside limits, and exclusions, state variations. Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services, and processes performed by the team. Resolving complex situations following pre-established guidelines. Requirements: 1-3 years of experience in processing claims adjudication, and the adjustment process. Experience in professional (HCFA), institutional (UB) claims (optional). Both undergraduates and postgraduates can apply. Good communication (Demonstrate strong reading comprehension and writing skills). Able to work independently, with strong analytical skills. 1. Required schedule availability for this position is Monday-Friday, 5.30 PM/3.30 AM IST (AR SHIFT) . The shift timings can be adjusted according to client requirements. 2. Additionally, resources may have to work overtime and on a weekend basis to meet business requirements.
Posted 1 week ago
9.0 - 14.0 years
10 - 16 Lacs
Gurugram
Work from Office
Experience in BPO Industry- International Voice only Manager - US Health and welfare process voice (MUST) Health and welfare - Medicare Hippa, Cobra Excellent Comms- US Healthcare process
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Location : Ahmedabad Process: International Voice Support( US Healthcare ) Salary: Up to 4.2LPA ( Freshers -23K CTC) Immediate joiners Freshers and Experience Both can apply Shift: Night Shift Working Days: 5 days/week
Posted 1 week ago
1.0 - 6.0 years
5 - 7 Lacs
Bengaluru
Work from Office
We are looking for candidates with excellent communication skills. Both graduates and undergraduates with any level of experience and good communication skills offered is 6.5 CTC , please contact Aiman at 8951992041 or Arshi at 8951870137.
Posted 1 week ago
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