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1.0 years
1 - 3 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Job Title: Credentialing Specialist Location: Noida, M2 Business Park A-24 Sector 63, Office No. 202 Shift: Night Shift (Flexible with U.S. time zones) Experience: Minimum 1 year Salary: Based on experience Job Summary: We are seeking a detail-oriented and proactive Credentialing Specialist with a minimum of 1 year of experience in healthcare or dental credentialing. The ideal candidate should be comfortable working night shifts and able to manage time-sensitive credentialing and re-credentialing processes with accuracy and efficiency. Key Responsibilities: Process and maintain credentialing and re-credentialing applications for healthcare/dental providers. Verify licensure, education, training, certifications, and work history. Communicate with insurance companies and state/federal agencies for timely enrollment. Track and follow up on credentialing applications to ensure deadlines are met. Maintain accurate and organized records in credentialing databases and systems. Respond to credentialing-related queries from providers or internal teams. Stay updated on payer requirements and compliance standards. Requirements: Minimum of 1 year of credentialing experience (preferably in a healthcare or dental setting). Comfortable working night shifts (aligning with U.S. time zones). Strong attention to detail and organizational skills. Excellent written and verbal communication skills. Ability to manage multiple tasks and meet tight deadlines. Familiarity with credentialing software and Microsoft Office Suite/Google Suite is a plus. Preferred Qualifications: Experience working with U.S.-based healthcare providers or dental organizations. Knowledge of CAQH, PECOS, NPI Registry, and payer portals. Compensation: Salary: Competitive and based on experience Growth opportunities within the company
Posted 1 month ago
0.0 - 3.0 years
0 - 3 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Role: Medical Billing Executive Location: Mohali Shift Timing: 5:30 PM – 2:30 AM (Fixed Night Shift) Salary: 23,000 CTC + Monthly Incentives 5K–7K Cab Facility | Meal Provided Fixed Weekends Off | No Bond & No Charges Required Candidate profile Walk-In Interview: Time: 11:00 AM – 2:00 PM Address: SCO-84, 2nd Floor, Shahi Majra, Balongi Road, Near Kids Gallery Map: Skyway Solution Phase 3 Meet: HR Sunidhi
Posted 1 month ago
0.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Hiring For international Voice executive (Healthcare) Job Title : International voice process Location : Hitech city Shift : Night Shifts Salary: Upto 5 LPA Job Description : We are looking for dedicated individuals to join our team as International Voice - Customer Support Executives with Excellent communication . Eligibility Criteria : Fresher or any BPO related experience. (10+2 undergraduates can apply) Excellent verbal communication skills in English is mandatory. Ability to work night shifts. Key Responsibilities: Responding promptly to customer inquiries. Handling and resolving customer complaints. Providing information about products and services. Ensuring customer satisfaction and providing professional customer support. Perks and benefits: Performance-based Monthly & quarterly incentives. Health insurance and other benefits. Two-way transportation. If you meet the above criteria and are eager to join a dynamic team, please send your resume via WhatsApp or call 9032679227 / 9032470898 / 9182547678. Contact timings: 11 am to 6 pm (Monday - saturday)
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
Responsibilities: Handle international calls with expertise Manage claims processing for healthcare clients Execute US processes efficiently Provide exceptional customer service globally Health insurance Provident fund Office cab/shuttle
Posted 1 month ago
0.0 years
1 - 3 Lacs
Jaipur
Work from Office
Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview ProcessRounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Transport : Two-way transport available based on boundary limits. Location: 3rd Floor, V Tower, Kalyan Colony, Opp. Gaurav Tower, Malviya Nagar, JLN Marg, Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 8925819416 or mail to tanu.natani@agshealth.com Thanks & Regards, Tanu Natani HR-Talent Acquisition AGS Health.
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Jaipur
Work from Office
Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview ProcessRounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Transport : Two-way transport available based on boundary limits. Location: 3rd Floor, V Tower, Kalyan Colony, Opp. Gaurav Tower, Malviya Nagar, JLN Marg, Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 80562 24581 or mail to Ritika.Maheshwari@agshealth.com Thanks & Regards, Ritika Maheshwari HR-Talent Acquisition AGS Health.
Posted 1 month ago
0.0 - 4.0 years
5 - 5 Lacs
Hyderabad
Work from Office
Greetings from Foundever..!! We are hiring for International Voice Support(Customer Service) Any Graduate OR Undergraduate can apply Fresher or Experience from BPO Domain can apply (International Voice Process) Should be flexible working in Rotational shifts / Rotational Weekoff Must have excellent communication skills Freshers - 5 LPA(Excellent in communication) Experience - 5.5 LPA( More than 1year) 2Way cab facility provided 5Days a week Performance based Incentive. All the rounds of interview will be done virtually. Interested candidates can contact below to get scheduled. Contact Person : Mounika-8125709164 , Keerthana-6302252792
Posted 1 month ago
1.0 - 2.0 years
4 - 5 Lacs
Kochi, Ernakulam, Thrissur
Work from Office
Job Specification - Designation: AR Caller - Experience: 1 - 2 Years - Education Qualification: Graduate in any stream - Location : Preference to the candidates in and around Thrissur, Ernakulam Job Description: - Excellent verbal and written communication skills in English (Mandatory) - Good Analytical and problem-solving skills - Basic computer knowledge is essential - Basic knowledge in MS Office application is essential - Good keyboarding skills - Ability to learn and adapt to a fast-paced work culture. - Working days: 5 days (Off on Saturday & Sunday) - Shift schedule: Night shift only Required Experience Minimum 1 year of hands-on experience in Medical Billing and Claims with demonstrated expertise in all of the areas below: Behavioural Health Billing Candidates should have hands-on experience preparing and submitting claims related to behavioural health services. This includes familiarity with both CMS-1500 (professional claims) and UB-04 (institutional claims) forms. Laboratory Billing Strong knowledge of laboratory billing procedures, with direct experience in processing and submitting UB-04 claim forms for laboratory services. Payer Experience Applicants must demonstrate a working knowledge of billing and reimbursement processes for Commercial Insurance Companies. Medicare Medicaid Candidates should be comfortable navigating the complexities of payer-specific guidelines, resolving claim denials, and ensuring timely follow-up for optimal reimbursement.
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Gurugram
Work from Office
HIRING FOR VOICE/BLENDED PROCESS - US HEALTHCARE Grad with 7 months exp can apply Undergraduate with 12 months exp can also apply Salary upto- 23k inhand Night shifts Sat-Sun fixed off 5 Days working Both side cabs One time meal Loc- Gurgaon Perks and benefits Both side cabs One time meal PF + ESI Insurance
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Kolkata
Work from Office
US HEALTHCARE - Process Associate | HR BRISHTI@8777414690 Walk-in Interview Reference Code - HR BRISHTI @8777414690 Interview Date Starts From : 12th JUNE 2025 at 12pm Dress Code - FormalsCarry your hard copy CV and aadhar card photocopy ( Xerox) should be attached to it COMPANY NAME - Sun Knowledge Inc, About Company - We are into healthcare medical billing. No SALES/MARKETING involved. Roles and Responsibilities: Process associates usually work in teams, and handle customer support and account inquiries. Dealing with Doctors & Patients Of US managing interactions , work to resolve concerns ASAP. FRESHERS AND EXPERIENCE BOTH CAN APPLY. * Only Immediate Joiner required Desired Candidate Profile: US Shift ( Night Shift ) ONLY Work from Office only QUALIFICATION - 12th Pass, Graduate, Diploma, PG Starting Shift Timing - (5:30PM/6PM/6:30PM/7PM/7:30PM/8PM/8:30PM/9PM ) Age Up to 35years old STARTING SALARY - 15k Gross + Other Benefits ( For Freshers ) Experienced Candidates - 20-22k CTC PERKS & BENEFITS: 5 days in a week ( Only Monday To Friday working ) Saturday - Sunday fixed off Drop Facility Provided/ Transport Allowance Attendance Allowance 1000 RUPEES Address - Omega Tower , Bengal Intelligent Park, 11th FloorGP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 Landmark - Near RDB Cinema ( SDF Bus Stop, Salt Lake ) Walk-Interview Reference Code - HR BRISHTI on top of their CV- 8777414690
Posted 1 month ago
4.0 - 9.0 years
4 - 6 Lacs
Pune
Work from Office
Female Candidates can apply. Must have Min 1+yrs exp as a Team Leader from International Voice Chat Process BPO. Must know KPI's CSAT/NPS/AHT and Have Team Leading Skills. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
Chennai
Work from Office
Greetings from Global Healthcare Billing Partners Pvt. Ltd.! We are currently hiring for AR Callers with minimum 6 months of experience into Medical Billing Domain from both Hospital Billing and Physician Billing. Job Title: AR Caller Experience: 0.6 Years to 4 Years Work Mode: WFO Location: Velachery/Vepery Notice Period: Immediate Joiners Shift: Night Key Responsibilities: Follow up on unpaid or denied claims with insurance companies. Resolve billing discrepancies and ensure accurate payment processing. Maintain up-to-date records of communications and account statuses. Verify insurance details and submit claims per payer guidelines. Address patient and provider inquiries in a professional manner Mode of interview: Virtual - MS Teams Interested candidates can Contact or share your updated Resume/CV to this WhatsApp Number Malini HR 9003239650 / 8925808598 Regards GLOBAL MALINI HR 90032 39650
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Mohali
Work from Office
Hiring AR Caller for US process Location- Mohali Salary 20k to 23k Qualification - Graduation/10th + 3 years diploma/12th with exp Good English skills 5 days working only Fixed shfit: 2:30 pm to 5:30 pm Fixed saturday & Sunday off Call@9877874996
Posted 1 month ago
0.0 years
0 - 2 Lacs
Hyderabad
Work from Office
Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA.,MBA, BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/MTech & life science candidates - are not eligible to apply Interview Process Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport : Two-way transport available based on boundary limits. Location: Hyderabad - western Pearl, Kondapur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can come to office directly for the interview Contact person - Bhaviri Roja
Posted 1 month ago
0.0 - 2.0 years
1 - 4 Lacs
Ahmedabad
Work from Office
Shift- Night Shift Job Responsibilities: US Recruitment End to End Life Cycle of recruitment from requirement to on boarding of candidates. Sourcing the candidate from various sources like Portals, Database, references etc. Evaluation of the candidate for the requirements based on Skills, functionality, domain, experience, qualifications. Build & sustain the network of potential candidates. Negotiate compensation, extend offers, facilitate the placement of candidates, and solicit referrals of other qualified consultants. Submit qualified candidates to open job requirements. Meet or exceed weekly goal expectations. Would be responsible for effective usage of Internal Systems/Database for recording different stages in recruitment process. Above all that mentioned in the job description we are looking for someone with good communication skills & a committed team player. Working days: Monday to Friday (Saturday and Sunday fixed off) Other Benefits & Perks Both Side Cabs (No cabs in Vadodara) Medical + Accidental insurance Recurring incentives Rewards & Recognition Programs- monthly, annually International Trips for TOP PERFORMERS
Posted 1 month ago
0.0 - 3.0 years
1 - 1 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring for Dental Billing Salary Up To: 16-17k(in hand) & Experience-Up To 30k CTC Location : Ahmedabad Us Shift(Cab Facility available) Fresher and Experience can apply Good English Communication required
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Urgent Opening for INTERNATIONAL VOICE PROCESS Min 6 Months to 3 Years of Experience in International Calling(HEALTHCARE) Location: Bellandur,Marathalli Bengaluru Job Type: Full-Time Mode: Work from Office Working days: 5 Working Days Mode of Interview: Virtual Notice period: Immediate Joiner to 20 Days Rounds of Interview: 1. HR Screening 2. Versant Round 3. Operations Manager round Job Summary: We are seeking a Patient support service - Voice to handle customer queries and Provide Assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities: Handle inbound and outbound calls related to healthcare services. Service customers seeking support with their monthly healthy benefit package. This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements. Customers will seek help with replacement cards, balance checks, and contact information updates. Successful associates can distinguish varying levels of customer complexity & communicate effectively. Ensure compliance with HIPAA and other healthcare regulations. Resolve customer queries efficiently while maintaining professionalism. Maintain records of patient interactions and escalate complex cases when needed. Qualifications: Bachelor's degree in any field. Willing to work in night shifts & possible rotational shifts and 24/7 work schedule. A2/B1 English proficiency and typing speed of 25 WPM with 95% accuracy. Other Benefits: 2 Way Transport ****References are Highly Appreciated**** For More Details : attach Your Cv to internalops@sahasyaglobal.com
Posted 1 month ago
0.0 years
0 - 2 Lacs
Hyderabad
Work from Office
Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA.,MBA, BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/MTech & life science candidates - are not eligible to apply Interview Process Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport : Two-way transport available based on boundary limits. Location: Hyderabad - western Pearl, Kondapur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can come to office directly for the interview Contact person - Bhaviri Roja
Posted 1 month ago
2.0 - 5.0 years
3 - 7 Lacs
Noida
Work from Office
Experience of 2+ Year in healthcare accounts receivable, medical billing. Strong knowledge of healthcare billing processes, insurance protocols, (e.g., HIPAA). Understanding of US insurance types (PPO, HMO, Medicaid, Medicare), payer policies, Required Candidate profile Undergraduate/Graduate can apply. Should have proficiency in Typing (25 WPM with 95% of accuracy) Should be flexible with 24*7 shift. EV Callers - (3.5 – 6.5 LPA) AR Caller - (4 - 7 LPA )
Posted 1 month ago
3.0 - 7.0 years
2 - 3 Lacs
Chennai
Work from Office
Greetings from ACP Billing Services! We are hiring for the following roles - Work from Office Charge Posting - Near Madhavaram Location Experience & Requirements: Minimum 3+ years of experience in US Medical Billing. Strong verbal and written communication skills. Charge Posting candidates with good typing skills will have an added advantage. Competitive remuneration as per industry standards. Spot offers for selected candidates. Immediate joiners are preferred. Responsibilities: Process medical billing transactions with a 99% or higher accuracy rate. Understand and apply customer-provided business rules while ensuring compliance with turnaround time requirements. Work collaboratively in teams to achieve set targets. Utilize medical billing expertise to monitor and report customer KPIs. Actively participate in learning programs and compliance initiatives. Competencies & Skills: Strong interpersonal and analytical skills. Proficiency in MS Office (Word, Excel, PowerPoint). Adaptability, flexibility, and a proactive approach to tasks. Commitment to meeting productivity, quality, and attendance SLAs. Team-oriented mindset with a willingness to take initiative. Work Location : ACP Billing Services Pvt Ltd - NO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051. Land Mark : Next to ICICI Bank Madhavaram Branch. Share your CV to hr@acpbillingservices.com / WhatsApp 9841820311
Posted 1 month ago
0.0 - 4.0 years
1 - 3 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Description:- Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in Skills: Clarity in communication; Ability to articulate and talk to the patient in a clear manner without ambiguity Active Listening skills Passionate about the role and have patient care as priority How to Apply: To schedule your interview call or send your CV through WhatsApp HR. Ashwini : 9923656681
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Mumbai, Navi Mumbai
Work from Office
Key Resps: Conduct health assessments and provide personalized wellness advice. Develop and implement health promotion programs. Monitor and evaluate health initiatives. Collaborate with healthcare professionals to coordinate
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Mohali
Work from Office
We are Hiring at Knack RCM! Join our growing team of passionate professionals! Knack RCM is currently hiring for the role of Insurance Verification DME Billing. Minimum Experience Required: 6 months Location: Mohali Punjab Industry: US Healthcare / Revenue Cycle Management (RCM) If you have prior experience in DME (Durable Medical Equipment) billing and a keen eye for detail, wed love to hear from you! Key Responsibilities: Verify patients' insurance eligibility and benefits using online portals or by calling payers. Ensure accurate and complete documentation of insurance details in the system. Obtain prior authorizations and pre-certifications when required. Communicate with patients, insurance companies, and internal teams as needed. Handle insurance-related queries efficiently and in a timely manner. Follow-up with insurance companies for updates on pending verification or authorizations. Maintain confidentiality of patient information at all times. Interested candidates can share their resumes at meenu.5728@knackglobal.com Lets build something great together at #KnackRCM !
Posted 1 month ago
0.0 - 1.0 years
2 - 2 Lacs
Chennai
Work from Office
Dear Candidate, Please find below details for AR freshers (Any degree other than MBA) Walk in detail's (Monday to Saturday) Omega Healthcare, Ground floor, Tower - 1A, RMZ Millenia Business Park -1 143, Dr.MGR Road, Kandanchavadi, Chennai 96 Contact HR : Sowmya 9382607507 Sowmyasri.Palani@omegahms.com Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Desired Candidate Profile Minimum 1 Yr Call Center Experience Graduates or Under Graduates Good communication skills Perks and Benefits Quarterly Incentives 5 days a week All US holidays along with Indian Holidays Very lucrative employee referral policy Desired Candidate Profile. Regards, Sowmya 9382607507
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai
Work from Office
We are hiring Freshers! HR Recruiter (Reference): Abhilash Position: Customer Support Associate (CSA) Industry: ITES/BPO Category: International Non-Voice Division: Healthcare International Business We are looking for enthusiastic candidates with excellent communication to join our team as Customer Support Associates in the International Non-Voice Process for Healthcare. Job Location: Firstsource Solution Limited, 5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu 603103. Landmark: Near Vivira Mall. Shift Details: Night shift / Flexible to work in any shift and timing Cab Boundary Limit : We provide cab Up to 30 km (One way drop cab | Doorstep only) Key Skills: Strong Communication Skills Good Listening Skills Good Typing Skills Minimum Eligibility: 1. Any Arts and Science UG Graduates from 2020 to 2024 can apply (No arrears) 2. Post Graduate, B.E/B.Tech/M.B.A candidates are not eligible 3. Other field experience is not eligible (only Fresher) Note: Post Graduate, B.E/B.Tech/M.B.A candidates are not eligible Walk-In Details: Walk-In Days: Monday To Friday Walk-In Time: 10:30 AM - 2:00 PM Documents to carry: 1. Updated resume 2. Aadhar card 3. Pan card 4. Educational Certificates (1st to 6th marksheet, Provisional marksheet) Note: Mention Abhilash (HR Recruiter) in top of your resume when attending the walk-in interview. Ensure that you check your eligibility criteria before appearing for the interview, as this helps in a smooth screening process. Since Abhilash is your designated Recruiter and Reference , please ensure to remain in touch with him throughout the recruitment process to avoid any miscommunication or disruption. Contact: Abhilash CB 9994685103 abhilash.cbb@firstsource.com Join us to be part of a dynamic team with career growth opportunities. We look forward to seeing you at the interview! You can refer your friends as well! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or Abhilash.cbb@firstsource.com
Posted 1 month ago
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