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0.0 - 1.0 years
2 - 2 Lacs
Chennai
Work from Office
Dear Candidate, Please find below details for AR freshers (Any degree other than MBA) Note: Interested candidates for further details reach out on Call/ Whats app to below HR Contact HR : Vijey Mathavan (8072437821) vijey.mathavan@omegahms.com Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Desired Candidate Profile Minimum 1 Yr Call Center Experience Graduates or Under Graduates Good communication skills Perks and Benefits Quarterly Incentives 5 days a week All US holidays along with Indian Holidays Very lucrative employee referral policy Desired Candidate Profile. Regards, Vijey HR 8072437821
Posted 1 month ago
0.0 - 1.0 years
2 - 2 Lacs
Chennai
Work from Office
Dear Candidate, Please find below details for AR freshers (Any degree other than MBA) Walk in detail's (Monday to Friday) Omega Healthcare, Ground floor, Tower - 1A, RMZ Millenia Business Park -1 143, Dr.MGR Road, Kandanchavadi, Chennai 96 Contact HR : Sowmya 9382607507 Sowmyasri.Palani@omegahms.com Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Desired Candidate Profile Minimum 1 Yr Call Center Experience Graduates or Under Graduates Good communication skills Perks and Benefits Quarterly Incentives 5 days a week All US holidays along with Indian Holidays Very lucrative employee referral policy Desired Candidate Profile. Regards, Sowmya 9382607507
Posted 1 month ago
0.0 - 4.0 years
1 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Handle customer queries & problems through voice , chats, e-mail providing product knowledge to the customer Provide best solution to the customers Record data of every interaction in the system Call/ WhatsApp HR Preeti 8532072160 Required Candidate profile Excellent Communication skills in English UG/ Grad/ Freshers/ B.Pharma/ D.Pharm Rotational shifts Immediate joiner Adaptable Good convincing and negotiation skills Perks and benefits Unlimited Incentives Performance Bonus
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Thane
Work from Office
HEALTHCARE AR PROCESS Thane Location Blended process DOJ - 3rd week of May 24*7 rotational shifts 2 rotational week offs Hsc/Graduate with minimum 6 months experience as AR - Medical billing (mandatory) Required Candidate profile Salary - 25k in hand (based on qualification and/or experience) HR-amcat-ops Follow updated Thane IBU transport boundaries
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities Handle inbound and outbound calls with patients, insurance providers, and healthcare professionals in the US. Assist in the verification of insurance eligibility, benefits, and authorization requirements. Support medical billing and claims processing, including denial management and payment follow-up. Maintain accurate documentation of all interactions using company CRM tools. Provide information and assistance related to medical procedures, billing status, and claim resolution. Ensure compliance with HIPAA regulations and data privacy standards. Escalate complex issues to senior team members or supervisors as needed. Meet or exceed key performance indicators (KPIs) such as quality, accuracy, and call handling time.
Posted 1 month ago
0.0 - 1.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Key Responsibilities: Process and analyze medical claims from US healthcare providers and insurance companies. Understand various insurance policies, terminologies, and healthcare workflows (training provided). Handle denials, rejections, and resubmissions as per payer requirements. Ensure accuracy in data entry and maintain quality standards. Communicate effectively with team leads and follow-up on claim status or escalations. Maintain confidentiality and HIPAA compliance standards. Meet daily/weekly targets and productivity goals. Requirements: Bachelors Degree (Only – BCom, BBA, BA, BCA, are eligible to apply) Excellent written and verbal communication skills in English. Basic knowledge of MS Office and computer systems. Willingness to work in night shifts (US business hours). Strong attention to detail and problem-solving ability. Ability to work independently and as part of a team.
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
Role & responsibilities Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Preferred candidate profile Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Perks and benefits Competitive salary package up to 40000 CTC monthly. Incetives up to 7000 per month. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and attractive incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Transport facility is provided. WALK IN DETAILS : Time : 2pm to 8 pm Contact : HR Sharvary Navhate (9921757804 or drop CV at - sharvary.navhate@aminfoweb.co.in) Address : 7TH floor; AMINFOWEB ; CEREBRUM B3 ; KALYANI NAGAR;PUNE:411061.
Posted 1 month ago
12.0 - 21.0 years
8 - 18 Lacs
Gurugram
Work from Office
So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitu Role & responsibilities Role & responsibilities
Posted 1 month ago
12.0 - 21.0 years
12 - 20 Lacs
Gurugram
Work from Office
So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitu Role & responsibilities Role & responsibilities
Posted 1 month ago
0.0 - 1.0 years
0 - 2 Lacs
Chennai
Work from Office
Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2020 to 2025 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview ProcessRounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:00 PM to 2:00 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport : Two-way transport available based on boundary limits. Location: Chennai - OMR, Ambattur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 7305024403 or walk in directly to the below address. 1st floor, PRINCE INFO CITY-II, Rajiv Gandhi Salai, Perungudi, Chennai, Tamil Nadu 600096 Mention Syed on Top of Resume. Thanks & Regards, Syed Dilawar Lead-Talent Acquisition AGS Health.
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: Manage customer queries via phone, email & chat Maintain high NPS scores through exceptional service Collaborate with cross-functional teams on process improvements Office cab/shuttle Provident fund
Posted 1 month ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
We are hiring Freshers! HR Recruiter: Priyanka Position: Customer Support Associate (CSA) Industry: ITES/BPO Category: International Non-Voice Division: Healthcare International Business We are looking for enthusiastic candidates with excellent communication to join our team as Customer Support Associates in the International Non-Voice Process for Healthcare. Job Location: Firstsource Solution Limited,5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu 603103.Landmark near Vivira Mall. Shift Details: Night shift / Flexible to work in any shift and timing Cab Boundary Limit: Up to 30 km (One way drop cab) Key Skills: Strong Communication Skills Good Listening Skills Good Typing Skills Minimum Eligibility: Any UG Graduates from 2019 to 2024 can apply (No arrears) 2025 Graduates who got sixth Semester result can apply(3 original & 3 online copy) Note: Post Graduate Candidates are not eligible Walk-In Details: Walk-In Days: Monday To Friday Walk-In Time: 10:30 AM - 1.30 PM Required Documents: Bring your updated resume, educational documents, Pan card, Aadhar card (both original and xerox) Note: Mention Priyanka on top of your resume while walking-in for the discussion. Contact: Priyanka N Phone: 9884022260 Email: priyanka.narayanamoorthy@firstsource.com Join us to be part of a dynamic team with career growth opportunities. We look forward to seeing you at the interview! You can refer your friends as well! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or priyanka.narayanamoorthy@firstsource.com
Posted 1 month ago
3.0 - 5.0 years
4 - 6 Lacs
Coimbatore
Work from Office
We are seeking experienced and dynamic professionals for Lead level positions (Team Leader / Group Coordinator) in our Healthcare RCM - AR Calling (Voice Process) team. The ideal candidate should have strong expertise in handling end-to-end Accounts Receivable (AR) processes, team management, client coordination, and driving performance to meet targets. Key Responsibilities: Manage a team of AR Callers handling US healthcare insurance claims (voice process). Monitor and ensure timely follow-up on outstanding claims with insurance companies. Review and analyze denied claims and develop resolution strategies. Ensure daily, weekly & monthly targets are achieved by the team. Handle escalations and complex claim issues to ensure resolution. Provide training, mentoring, and performance feedback to team members. Conduct regular team meetings, quality audits, and provide actionable feedback. Collaborate with internal departments and clients to improve processes and performance. Maintain excellent communication with clients regarding performance, updates, and issue resolution. Generate and analyze reports for management review. Ensure compliance with client guidelines, HIPAA, and data security norms. Required Skills & Qualifications: 4 to 7 years of experience in US Healthcare RCM (AR Calling - Voice Process). At least 1-2 years of experience in leading teams as a Team Leader / Group Coordinator or similar role. Strong knowledge of AR follow-up, denial management, insurance guidelines (Commercial, Medicare, Medicaid). Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Ability to manage team performance under pressure and tight deadlines. Flexible to work in US shifts. How to Apply: Interested candidates can share their updated resume Shifana.u@247mbs.com or +91- 6381401783
Posted 1 month ago
0.0 years
2 - 2 Lacs
Chennai
Work from Office
Job Title: AR Caller Night Shift (Freshers) Urgent Hiring: AR Calling (Night Shift) Freshers Welcome! Company: Global Healthcare Billing Private Limited Position: AR Caller – Night Shift Location: CHENNAI - Velachery Salary: 20,000 CTC / 16,000 Take Home Education: Graduation is mandatory Experience: Freshers are welcome! Skills Required: Excellent communication skills in English Willingness to work night shifts Immediate joiners only Contact HR Bhavana: +91 89258 08595
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Gurugram
Work from Office
Hiring for US Healthcare Loc- Gurgaon Grad freshers/7months exp ug with 1 year exp Salary- 16k to 23k in hand Fixed sat-sun off Fixed night shift Call/whatsapp Alok-9810964095 Vishu- 9810359162 Shradha- 9810359155 Divya- 9910810424 Perks and benefits Both side cabs One time meal Fixed offs Incentives
Posted 1 month ago
7.0 - 12.0 years
10 - 15 Lacs
Pune
Work from Office
We do have urgent openings for Team Lead - US Insurance Claims (US Voice) Role with one of the fortune 500 companies, US MNC. Before applying, kindly go through the below mentioned details. Profile : Team Lead - US Insurance Claims (US Voice) Job Location : Pune Shift : US Shifts Working Days : 5 Days Working Cabs : Both Side Cabs # Required Experience and Skills: 7+ years of exp. in US Insurance Voice Process (Property & Casualty / Commercial Insurance / Home Insurance / General Insurance / Motor Insurance / Auto Insurance/Health Insurance/US Healthcare/Life Insurance) Minimum 2 to 3 years of on paper exp. as Team Leader/Lead/Assistant Manager Excellent Communication Skills. Interested can call/what's up Meenakshi-9810896605 (Between 9 am-8 pm) or share your resume on apply.touch3@yahoo.in
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Manage AR calls, denial management, and revenue cycle management (RCM) for healthcare clients. Identify and resolve billing discrepancies, ensuring accurate claims submission and timely payment processing. Collaborate with internal teams to optimize workflows, improve efficiency, and reduce errors in medical billing processes.
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
Jaipur
Work from Office
JOB DESIGNATION-Process Associate JOB LOCATION- Jaipur JOB DESCRIPTION- Checking Claim status/patient eligibility with Insurance companies in the USA over the phone. CANDIDATE REQUIREMENTS/QUALIFICATION/SKILLS Graduates in any Discipline (other than BTECH pursuing) Good Command over English (Oral & Written) Good Analytical Skills Computer Savvy Good Listening Skills Flexible to work in night Shifts BENEFITS 1. Salary - Best in Industry & Annual salary revision upon completion of 1 year. 2. Excellent learning platform with a great opportunity to build career in Medical Billing. 3. Quarterly Rewards & Recognition Program. 4. Performance-based monthly incentives. 4. Five days working : Monday - Friday (Sat & Sun Fixed week off) 5. Two-way cab facility. 6. Subsidized one-time meal. 7. Gym access to all the employees.
Posted 1 month ago
1.0 - 5.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Please take some time to review the JD and the project information, as they will give you a deeper understanding of the role and responsibilities. If you have any questions or need further clarification, do not hesitate to reach out to us. We are here to provide you with all the support and information you need during this process. Client- Optum Position: Quality Analyst Location: Hyderabad Location: Optum Global Solutions, (Avans)Phoenix Info city Private Ltd, Site 4, 1st floor, SEZ, Hitec City, Hyderabad, 500081. Interview Process: Face to Face Contract base Job Payroll will be Joulestowatts Business Solutions experience: 6months to 3Year Location Hyderabad Work module Work from office Cab facility - Both way cab provided Notice period Immediate Nature of work: Non-Voice Amenities: Deployment at Client location Transportation – Home Pickup and Home Drop facility within transport radius. Pantry Services – Regular Tea, Green Tea, Coffee, Milk with Sugar/Jaggery available round the clock. Selection process: Candidates need to be available in Optum premises during the Interview process, no scope of virtual interview. 1st round – Typing Assessment (30 WPM, 95% accuracy) 2nd round – Written assessment (Analytical, Reasoning, US Healthcare) 3rd round – Line Manager Round 4th round – Final Round Need to carry pens along Need to be in formal attire Shift timings: 5:45 PM to 3:15 AM (Night shift) primarily, however they may be asked to work in morning shift as well on need basis. Hence candidates must be flexible to work in both the shifts. It’s the peak season. Hence candidates must be ready to work overtime on weekdays/weekends when required as CLRA guidelines. OTs are payable additionally. Role: Quality Analyst (Contractual/Temp – Would be converted purely based on performance) Salaries + Incentives: Package 2.4 LPA + Additional Incentives Incentives Rs.400 for 100% attendance (monthly) Rs.200 is allocated towards team outings and team refreshment activities (monthly) Top 10% of the performers would receive a GV worth Rs.1000 (monthly) Rs.400 per month towards Project retention bonus which would be accumulated and released along with FnF. Candidates serving the entire tenure of the program are eligible for it. If interested kindly share cv
Posted 1 month ago
3.0 - 7.0 years
3 - 6 Lacs
Nagpur
Work from Office
Team Management:Supervise and mentor a team of customer service/financial advisors, ensuring high engagement and performance. Process Oversight:Monitor day-to-day operations of the BFSI process, ensuring adherence to SLAs, compliance call 7697428237 Required Candidate profile Prior exp in healthcare in Claims process Experience: Minimum 3 years in a BPO Healthcare process, with at least 1 year as a Team Lead.
Posted 1 month ago
0.0 years
1 - 3 Lacs
Chennai
Work from Office
Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview ProcessRounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport : Two-way transport available based on boundary limits. Location: Chennai - OMR, Ambattur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 9150913753 or mail to ajeethkumar.subramaniyan@agshealth.com Thanks & Regards, Ajeethkumar HR-Talent Acquisition AGS Health.
Posted 1 month ago
0.0 - 2.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Hiring for Sagility-US Healthcare Voice Process Inbound Office either in Electronic City or Bomanahalli CTC Max budget 21K to 28 K in hand Work From Office DUTIES & RESPONSIBILITIES: CSAs will answer and resolve inbound telephone calls pertaining to medical products and services about benefit, claim or eligibility and non- clinical Utilization Management issues from a Doctor/Hospital CSAs will transfer to Company calls pertaining to Companys products and services other than medical. Authenticate both the Customer and the Healthcare Professionals information Capture all relevant information that transpired in the call and properly document it in the clients system. Utilize existing resources to provide resolution to healthcare professionals concern. Maintain professionalism and positive working relationships with team members, internal customers, and external customers. Validates and organizes the information received. Makes sure that the data received is available to appropriate people and systems within the organization. Participate on the online training set by US counterpart for update Preferred candidate profile Excellent interpersonal skills Ability to understand and interpret policy provisions. Product knowledge Typing Skills Problem Solving Skills Education, Experience and Flexibility: • Under-Graduate or Any Graduate Minimum of 0 2 years of Customer Service experience. Flexible to work in US Shifts with 6 PM to 6 AM Working window rotational shift. Benefits: Home pick and drop within 25Km-Cab Facility Fixed Week Off Saturday and Sunday Note: You can contact this whatsapp number - Kamaran 8799601142
Posted 1 month ago
0.0 years
1 - 3 Lacs
Jaipur
Work from Office
Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, Maths)and 10+12+Diploma., Passed out year - 2019 to 2025 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview ProcessRounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Transport : Two-way transport available based on boundary limits. Location: 3rd Floor, V Tower, Kalyan Colony, Opp. Gaurav Tower, Malviya Nagar, JLN Marg, Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 9150092587 or mail to shashank.rao@agshealth.com Thanks & Regards, shashank Rao HR-Talent Acquisition AGS Health.
Posted 1 month ago
1.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
AR Caller / Senior AR Caller Preferred knowledge in CMS 1500 or UB04 Experience in either Physician Billing (PB) or Hospital Billing (HB) Strong in Denial Management Good communication skills
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Kolkata
Work from Office
Exciting Career Opportunity with a Leading MNC in Kolkata! Position: US Healthcare Process Location: Kolkata, India Contact Shruti @ 9732008214 (Call/WhatsApp) About Us: At You & I Consulting , we take pride in placing talent in 64+ top MNCs across India . Were now hiring for a renowned multinational client in the US Healthcare domain. If you're looking for a stable, rewarding career with international exposurethis is it! Role Overview: Join our US Healthcare team and work closely with US doctors and hospitals to support their documentation and empanelment processes. Key Responsibilities: Handle international calls related to healthcare documentation Assist US doctors and hospitals with onboarding and compliance Follow up via phone/email professionally Stay updated on US healthcare policies and procedures Use analytical and decision-making skills effectively Eligibility Criteria: Minimum Qualification: 10+2 or above Freshers & Experienced candidates welcome International BPO experience is a plus Excellent English communication skills required Willingness to work in a 24x7 rotational shift (home drop available within city limits) What We Offer: Competitive Salary: 3 LPA 6.5 LPA In-Hand Performance-based incentives PF + ESI + Other Benefits Comprehensive training to boost your skills Friendly, growth-oriented work environment Real opportunities for career advancement To Apply Quickly: If lines are busy, just WhatsApp your details in the format below: Full Name Current Location Contact Number Highest Qualification Total Work Experience Current Organization Current CTC Expected CTC WhatsApp Now: Shruti @ 9732008214 Know Someone Perfect for This Role? Refer them! Let’s grow together
Posted 1 month ago
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