Head Security and Front of House Services

Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds."

Who we are

At Sodexo, we offer 100+ service solutions across diverse sectors corporates, healthcare, education, manufacturing, and remote environments. From food & catering to facilities management and energy services, we enhance the quality of life for those we serve. Our inclusive, diverse, and equitable work environment empowers employees to thrive and make a meaningful impact. With a strong foundation in our values of Service Spirit, Team Spirit, and Spirit of Progress, working at Sodexo is more than just a job its a chance to be part of something bigger.

Join us and act with purpose every day!

Role Description:

To provide strategic leadership and direction to the Security and Front of House services team, ensuring professional, integrated service delivery aligned with Sodexos brand, financial goals, and client expectations.

Key Result Areas & Responsibilities:

Strategic Leadership & Growth

• Lead the development and execution of integrated security and FoH solutions.
• Build internal relationships to generate demand and fulfill client requirements.
• Drive revenue and margin growth through strategic guidance.
• Participate in the Global Security Expert Network (GSEN) to share best practices.

Operational Excellence

• Support regional service operations in deploying security and FoH services aligned with segment strategy.
• Ensure compliance with security licensing across all operating states.
• Promote a zero-accident mindset and safe working practices.
• Maintain brand consistency across all service touchpoints.

Stakeholder Engagement

• Influence key stakeholders to invest in security and FoH services.
• Promote Sodexos Quality of Life ethos in all engagements.
• Represent Sodexo at national events and maintain industry relationships.

Training & Development

• Manage training and development plans for security and FoH teams.
• Grow and mentor the team to become high performers.

Innovation & Technology

• Promote electronic security solutions to enhance client satisfaction and margins.
• Collaborate with supply chain teams to optimize third-party security partnerships.

Performance Metrics

• Achieve service operations margin target of 800bps.
• Increase security-related revenue by 15% year-on-year.
• Reduce overhead spend through efficient team and process management.
• Report monthly KPIs and year-end performance data.

Key Skills & Experience Required:

• Proven leadership experience in security and facilities management.
• Strong financial acumen and strategic thinking.
• Excellent stakeholder management and communication skills.
• Industry-recognized security qualifications preferred.

This role offers an opportunity to contribute directly to Sodexo's growth journey by shaping a future-ready, engaged, and high-performing workforce.

Why SODEXO:

• Healthy Work-Life Balance

• Leadership Development

• Global Career Opportunities

• Cross-Functional Collaboration

• Inclusive Culture

• Competitive Compensation

• Comprehensive Health & Wellness Benefits