Head - Scientific Services

Job Title: Head - Scientific Services, Springer Health+

Location : Mumbai

Work mode: Hybrid Working Model

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and @SpringerNature.

About the brand

Springer Health+, part of Springer Nature Group is a global leader in healthcare education and communications. Drawing on the vast experience and expertise of our worldwide network, Springer Health+ delivers strategic medical communications solutions, high-level clinical and scientific content, specialized training programs, and targeted medical education initiatives across the full range of therapeutic areas. Drawing upon our legacy of expertise and experience in medical publishing - as well as our trusted standing among international thought leaders - Springer Health+ develops tailored programs that convey scientific evidence to the appropriate audience in their local language. Our programs are authored and edited by international experts, with instant name recognition, who lend authority to the content and understand the local regulations. We effectively integrate global capability with local competency.

About the Role

The Head - Scientific Services will lead the strategic development and operational delivery of Springer Health+ India s Medical Communications Services business. This role requires a dynamic leader with a strong entrepreneurial mindset, deep expertise in MedComms, strong commercial acumen and the ability to build and scale a high-performing team. The ideal candidate will combine hands-on execution with strategic vision, leveraging industry networks, driving service innovation, and engaging with clients to deliver strategic value across the pharmaceutical, biotech, and medical device industries.

Key Responsibilities

Business Leadership:

Define and execute the strategy for Medical Communications Services in India.

Drive P&L accountability, revenue growth, and profitability for the Scientific Services portfolio

Team Management:

Build, mentor, and lead a multidisciplinary team (medical writers, account managers, digital specialists).

Foster a culture of collaboration, innovation, and client-centricity.

Client Engagement & Networking:

Develop and maintain strong relationships with senior stakeholders in pharma and healthcare.

Act as a trusted advisor to clients, providing strategic counsel on medical communications and digital engagement.

Service Innovation:

Expand service offerings across medical education, scientific content, digital solutions, and omnichannel engagement.

Ensure integration of cutting-edge digital tools and platforms in service delivery.

Operational Excellence

Ensure delivery of high-quality, compliant, and scientifically accurate content and services.

Implement scalable processes and KPIs to monitor performance and client satisfaction.

Collaboration & Integration

Work closely with the Reprints/Curated Content team to ensure synergy and cross-sell opportunities.

Collaborate with global Springer Healthcare teams to leverage best practices and global capabilities.

Required Experience & Skills:

Experience:

20+ years in medical communications or healthcare marketing, with at least 5 years in a senior leadership role.

Proven track record of scaling MedComms services within an agency or healthcare communications environment.

Experience managing large teams and complex projects across multiple therapy areas.

Expertise:

Deep understanding of Medical Affairs, scientific communications, and regulatory requirements.

Strong digital acumen, including experience with omnichannel strategies and digital engagement platforms.

Leadership & Networking:

Well-networked within the pharmaceutical and healthcare industry in India.

Demonstrated ability to engage in strategic conversations with Medaffairs team.

Mindset:

Entrepreneurial, hands-on, and results-driven with a passion for innovation and client success.

Qualifications

Master s degree in business, Life Sciences, or a related field