HEAD - Sales & Marketing

• Key Accountabilities:

• Sales Strategy Development:

1) Formulate and implement effective sales strategies to achieve sales targets and

drive business growth for the organization.

2) Analyze market trends and customer demands to identify growth opportunities

and adjust strategies accordingly.

• Team Leadership and Management:

1) Lead, mentor, and motivate the sales team to achieve individual and team sales

targets.

2) Provide regular training to the team to enhance product knowledge, sales skills,

and market trends.

3) Set clear sales goals and performance metrics, conducting regular performance

reviews with the team.

• Customer Relationship Management:

1) Build and maintain strong relationships with key customers.

2) Identify new business opportunities and actively pursue new customers to

expand the service centre's market share.

3) Resolve customer concerns and issues promptly to ensure customer satisfaction

and long-term relationships.

• Market Analysis & Reporting:

1) Monitor competitors and industry trends to identify potential threats and

opportunities.

2) Prepare and present regular sales forecasts, reports, and analysis to senior

management.

3) Track and analyze sales performance data, adjusting strategies to optimize

outcomes.

• Pricing & Profitability Management:

1) Work closely with the finance team to establish competitive pricing strategies

that balance customer value with profitability.

2) Ensure that sales activities align with profitability goals and cost targets.

• Collaboration with Operations and Logistics:

1) Collaborate with the operations team to ensure timely product availability and

delivery according to customer specifications.

2) Coordinate with despatch to ensure smooth delivery and manage customer

expectations.

• Product Knowledge & Innovation:

1) Stay updated on new steel products and innovations in the steel service

industry.

2) Provide input into product development and improvements based on customer

feedback and market demands.

• Sales Process Optimization:

1) Develop and streamline the sales process to improve efficiency and reduce

turnaround time for customer orders.

2)To develop better systems to track leads, opportunities, and customer

interactions.

Additional Requirements:

• In-depth knowledge of the steel market, including products, applications, and customer segments.

• Willingness to travel to meet customers and attend industry events.

• Ability to work under pressure and meet tight deadlines.

• Knowledge of safety regulations and compliance standards within the steel service industry.

• Proven track record of achieving sales targets and managing high-performance teams.

• Candidates are preferred from Steel, Steel Service Centre, Sheet Metal or any Tier 1 / Tier 2 Auto Component industry.