Head of Enterprise Delivery Managers

Working at Atlassian

• Define and communicate the long-term vision and strategy for the Enterprise Migrations team in India.
• Set and manage to ambitious KPIs, ensuring the team delivers on operational, customer, and business outcomes.
• Build and develop a high-performing, inclusive, and collaborative team culture.
• Serve as the executive sponsor for key customer engagements, influencing client-side leadership to drive migration adoption and cloud transformation.

• Engage directly with C-level and senior customer stakeholders to understand their business objectives and migration needs.
• Act as a trusted advisor and thought leader, advocating for customer success and Atlassian s value proposition.
• Oversee the delivery of complex, high-risk migration projects, ensuring alignment with customer goals and Atlassian s standards of excellence.

• Manage the day-to-day operations of the Enterprise Migrations team, including resource planning, project delivery, and risk management.
• Drive continuous improvement in processes, tools, and methodologies to scale migration delivery and enhance customer experience.
• Act as the escalation point for critical customer issues, ensuring timely resolution and stakeholder satisfaction.

• Partner closely with Atlassian teams in Sales, GTM, Channel, Product, and R&D to align on priorities, share insights, and drive joint initiatives.
• Represent the voice of the customer internally, influencing product roadmaps and service offerings based on migration learnings and feedback.

• 15+ years of experience in enterprise-scale cloud and hybrid infrastructure, architecture design, large-scale migrations, and technology management.
• 7+ years of people management experience, leading technical or delivery teams in a global, matrixed environment.
• Proven track record of influencing executive stakeholders and driving adoption of complex technology solutions.
• Demonstrated ability to define strategy, set KPIs, and deliver operational excellence at scale.
• Strong leadership, mentorship, and team-building skills, with a passion for developing talent and fostering an inclusive culture.
• Skilled in communicating and negotiating with senior-level decision-makers and C-suite executives.
• Bachelor s or advanced degree in engineering, computer science, or equivalent work experience.