Head Accounts Receivable

Job Title: Head Accounts Receivable

Key Responsibilities

• Oversee end-to-end AR operations across 35+ global subsidiaries including India and export from India.
• Review Aging Reports, drive collection targets, and monitor DSO for each region and business vertical.
• Implement centralized visibility dashboards for global receivables with region-wise and entity-wise performance tracking.
• Support in Dealer on-boarding w.r.t. financial capacity.
• Coordinate with Sales Team to align AR policies and ensure consistent global practices.
• Ensure accurate and timely invoicing, collections, and account reconciliations across all geographies.

B. Credit Control & Risk Management

• Develop, enforce and monitor strong global credit policies, customer credit ratings, and approval workflows.
• Conduct periodic credit risk reviews and establish clear credit exposure limits by region and customer category.
• Collaborate with Sales, Legal, and Commercial teams to formalize credit agreements, security instruments, and collateral management.
• Proactively identify high-risk accounts and recommend corrective action or provisioning.

C. Team Leadership & Coordination

• Manage and mentor AR team and credit managers.
• Build a high-performing, analytics-driven team culture focused on cash realization and customer engagement.
• Ensure cross-border alignment with Sales, Customer Service, Treasury, and Legal teams for dispute resolution and credit governance.

D

• Support in dealer financing programs in coordination with treasury team to enable faster collections and improved dealer liquidity.
• Support in manage bill discounting / invoice financing arrangements to optimize working capital.
• Monitor dealer financing utilization, overdue positions, and bank exposure limits.

E. Cash Flow Planning & Forecasting

• Prepare monthly cash inflow forecasts
• Provide early warning indicators for cash flow gaps and advise on remedial measures.

F. Reconciliation & Compliance

• Ensure timely reconciliation of customer accounts and manage credit/debit notes.
• Oversee global AR consolidation and ensure compliance with Ind AS / IFRS standards.
• Support statutory, internal, and global audits with schedules, confirmations, and documentation.
• Drive periodic provisioning for doubtful debts and maintain transparency in AR reporting.

G. Process Excellence & Automation

• Lead automation of AR processes using ERP systems (SAP) and integrate with CRM and banking platforms.
• Implement AI/analytics-driven dashboards for real-time receivables visibility and DSO tracking.
• Standardize global AR processes and documentation across subsidiaries.
• Collaborate with the IT and Transformation teams to implement e-invoicing, automated reminders, and dispute management tools.

3. Key Performance Indicators (KPIs)

• Global DSO (Days Sales Outstanding) by region and product division
• Collection Efficiency % and Overdue %
• Dealer Financing Utilization vs. Allocation
• Bill Discounting Cost Optimization
• Bad Debt % / Provision Coverage
• Cash Repatriation Timeliness
• Audit Compliance & Reconciliation Accuracy

4. Qualifications & Experience

• Education: Chartered Accountant (CA) / MBA (Finance)
• Experience: 15+ of years of total experience and currently working as senior leadership role managing global AR or Credit Control in the Medical Devices / Healthcare / Manufacturing sector is favourable.
• Preferred Exposure:
• Global multi-entity receivables management
• Dealer financing and structured trade finance
• SAP
• Working knowledge of foreign exchange regulations

5. Behavioural Competencies

• Strong strategic thinking and analytical skills
• Ability to manage cross-functional and multicultural teams
• Excellent stakeholder management and negotiation skills
• High degree of integrity, ownership, and decision-making
• Passion for automation, process excellence, and digital finance transformation