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HCL Tech _ Mega Walk in Drive at 29th Mar 25 _ OTC (Billing / Order M

HCL Tech _ Mega Walk in Drive at 29th Mar 25 _ OTC (Billing / Order M

HCLTech

1 - 6 years

1 - 6 Lacs

Chennai

Posted:2 months ago| Platform:

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Skills Required

O2C Cash Application Order Management Order To Cash Dispute Management Bills Payable Invoice Billing Cash Allocation Accounts Receivable Cash Management Bills Receivable Invoicing Cash Collection Credit Management O2C Billing Ar Billing OTC

Work Mode

Work from Office

Job Type

Full Time

Job Description

HCL Tech _ Mega Walk in Drive at 29th Mar 25 _ OTC (Billing / Order Management/ Collections / Cash Apps Interview Location : HCL TECH Tower 5 Elcot Sez Sholinganallur Interview Timings: 10 Am to 1 Pm Experience: 1 to 6 Years Shift : US Shift HR Spoc : Harish K KEY DELIVERABLES Deliver low effort experience Interface with internal and external stakeholders to coordinate, support, and execute relevant stages of a customers journey and promote flawless delivery of a timely and accurate customer experience Act diligently to apply all cash application to appropriate accounts in a timely and accurate manner Facilitate timely resolution of any unapplied and/or misapplied cash Assist in development of root cause analysis to facilitate corrective actions and reduce inaccuracy Anticipate stakeholder needs Support business line in resolving operational, commercial or contractual issues, as applicable Develop clear understanding of risks associated with misapplied cash for customers. Enhance employee experience and skills Steward performance of the Customer Services team according to defined Customer Experience metrics Recognize and actively work to leverage the intersection of various work groups and their objectives Create a learning organization Escalate potential improvement items and resolution points to Manager / Supervisor Realign resources Execute operational activities in compliance with Controls requirements of the respective business area in regards of safety, controls, stewardship, business unit, business continuity plan, and cross functional interaction

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HCLTech

www.hcltech.com

Information Technology Services

New Delhi

210,000+ Employees

1077 Jobs

Key People

C Vijayakumar

CEO
Kalyan Kumar

Corporate Vice President & Chief Technology Officer
Rajendra Sisodia

Global Head of Sales
Rohit Gupta

Global Head of Marketing

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HCL Tech _ Mega Walk in Drive at 29th Mar 25 _ OTC (Billing / Order M

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HCL Tech _ Mega Walk in Drive at 29th Mar 25 _ OTC (Billing / Order M

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