Guest Service Associate Housekeeping

As a Room Attendant at our company, you will be responsible for maintaining cleanliness and providing excellent service to our guests. Here is a breakdown of your key responsibilities: - Clean and service guest rooms, bathrooms, and corridors following IHG cleanliness standards and checklists. - Replenish guest amenities, linens, and supplies according to brand guidelines. - Inspect and report maintenance issues, missing items, or damage promptly. - Handle guest property, lost & found items, and Do Not Disturb rooms following proper procedures. - Safely handle cleaning chemicals and equipment as per IHG standards. - Keep trolleys, pantries, and storage areas clean, tidy, and organized. - Participate in deep cleaning and special projects as scheduled. - Greet guests courteously, respond promptly to their requests, and note their preferences. - Report guest feedback or complaints for prompt resolution. - Maintain a professional appearance, positive attitude, and demonstrate True Hospitality. - Coordinate with Front Office and Maintenance teams to ensure rooms are guest-ready. - Support colleagues, attend briefings, and training sessions as scheduled. - Adhere to hotel safety and hygiene policies, follow emergency procedures, and maintain personal grooming standards. Qualifications & Skills: - Education: High School / Diploma in Hotel Management preferred. - Experience: Minimum 6 months to 1 year in housekeeping, preferably in an international hotel brand. - Strong attention to detail. - Good communication and interpersonal skills. - Basic understanding of cleaning processes and chemicals. - Team-oriented and guest-focused. If you believe you have the potential to excel in this role, even if you don't meet every requirement, we encourage you to apply and start your journey with us today.,