Guest Service Associate ( Female)

DLS HOTELS

0 years

1 Lacs

haridwar uttarakhand

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

hospitality customer service front desk in-person guest services hotel experience

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

Guest relations: Greeting guests, answering questions, and providing information about the establishment and local attractions.
Front desk operations: Handling check-in and check-out, managing room assignments, and assisting with reservations.
Payment processing: Receiving payments and completing cashier reports.
Problem-solving: Addressing and resolving guest inquiries, concerns, and complaints efficiently.
Service support: Coordinating with other staff to fulfill guest requests, which may include providing waiter service or other specific needs.

Job Type: Full-time

Pay: ₹15,000.00 - ₹16,000.00 per month

Work Location: In person

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