1808 Guest Satisfaction Jobs - Page 37

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work exper...

Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administ...

Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in...

Job Title: Supervisor Centre Operations Location: NESCO, Mumbai Job Type: Full-Time | Permanent Desired Candidate Profile: Education & Experience: Minimum of 2 years experience in hospitality/retail operations or hotel management (preferred background: IHM or similar) Prior experience in a supervisory or team leader role Skills Required: Strong supervision and leadership skills Excellent communication in English is mandatory, Hindi is also required Proficient in both written and verbal communication Guest service oriented approach Strong coordination and cooperation skills High sense of job ownership and accountability Ability to multitask efficiently Computer Skills: Working knowledge of Wi...

Key Responsibilities Of The Banquet Manager. Supports the smooth running of the banquets department, where all aspects of the guest conference and banqueting service experience are delivered to the highest levels. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries. Delivers on plans and objectives where banqueting initiatives & hotel targets are achieved. Manages the banqueting team fostering a culture of growth, development and performance within the department. Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and main...

Key Responsibilities Of The Banquet Captain. Supports the smooth running of the banquets department, where all aspects of the guest conference and banqueting service. Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries. Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner. Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved. Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and main...

Key Responsibilities of the Assistant Front Office Manager: Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where front office initiatives & hotel targets are achieved. Supervises the front office team fostering a culture of growth, development and performance within the department. Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and mai...

Key Responsibilities of the Food & Beverage Manager: Ensures the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries. Develops and implements plans where property food & beverage initiatives & hotel targets are achieved. Leads and manages the food & beverage team, fostering a culture of growth, development and performance within the department. Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and p...

Key Responsibilities of the Chief Concierge : Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where guest relations initiatives & hotel targets are achieved. Supervises the guest relations team fostering a culture of growth, development and performance within the department. Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintain...

Key Responsibilities of Assistant Manager Housekeeping:. Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where housekeeping initiatives hotel targets are achieved. Manages the housekeeping team fostering a culture of growth, development and performance within the department. Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds a...

Guest Room Cleaning: Clean, disinfect, and maintain guest rooms according to the hotel's standards Make beds, replace linens, vacuum, dust, and restock amenities Ensure all room equipment and fixtures are in good working condition Stocking and Inventory Management: Replenish cleaning supplies, guest room amenities, and linens Maintain inventory of housekeeping supplies and request replacements when necessary Guest Interaction: Provide friendly and courteous service to guests, addressing any requests or concerns Ensure guest rooms and common areas meet cleanliness standards and guest expectations Health and Safety Compliance: Follow safety protocols while handling cleaning products and equipm...

Supports the smooth running of the purchasing department, exerting diligent financial process control in accordance with company and business procedures Works as part of a team that maximizes guest satisfaction and comfort, sourcing quality products whilst delivering a positive and responsive approach to enquiries and problem resolution Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance...

Supports the smooth running of the food and beverage department, exerting diligent financial process control in accordance with company and business procedures Works as part of a team that maximizes guest satisfaction and comfort, sourcing quality products whilst delivering a positive and responsive approach to enquiries and problem resolution Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and perf...

Key Responsibilities of the Front Office Assistant Manager: Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where front office initiatives & hotel targets are achieved Supervises the front office team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintain...

Key Responsibilities of the Housekeeping Manager: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where housekeeping initiatives hotel targets are achieved Manages the housekeeping team fostering a culture of growth, development and performance within the department Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains...

Responsibilities of the Guest Service Associate . Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level. Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner. Delivers on departmental plans and objectives, where hotel initiatives targets are achieved. Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivit...

Supports the smooth running of the food beverage department, where all aspects of the guest food beverage service experience are delivered to the highest levels. Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries. Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner. Delivers on departmental plans and objectives, where hotel initiatives targets are achieved. Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains e...

Key Responsibilities of the Room Attendant: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Buil...

Key Responsibilities of the Housekeeping Associate: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where housekeeping initiatives & hotel targets are achieved. Helps the housekeeping team fostering a culture of growth, development and performance within the department. Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working...

Key Responsibilities of the Housekeeping Supervisor: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where housekeeping initiatives hotel targets are achieved Supervises the housekeeping team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained-Builds and maintains effective working...

Key Responsibilities of the Housekeeping Supervisor: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where housekeeping initiatives hotel targets are achieved Supervises the housekeeping team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained-Builds and maintains effective working...

Develops and implements strategies for achieving individual catering sales goals Monitors status regularly and adjusts strategies as appropriate Achieves catering sales goals by developing and implementing sales strategies Identifies potential key accounts (banquet and group) and develops strategies to prioritize and penetrate those accounts Makes outside sales calls to prospective catering customers Clarifies customer requirements and suggests alternative menus, themes, etc. Prepares proposals for client which outline details of proposed functions; coordinates preparation of estimates with food and beverage and other departments if needed Negotiates sale of catering sales functions Conducts...

Key Responsibilities of the Housekeeping Supervisor: -Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Delivers on plans and objectives where housekeeping initiatives hotel targets are achieved -Supervises the housekeeping team fostering a culture of growth, development and performance within the department -Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective wo...

Key Responsibilities of the Purchase Manager: Supports the smooth running of the purchase department, exerting diligent financial process control in accordance with company and business procedures Works proactively with all key stakeholders to maximize guest satisfaction and comfort, sourcing quality products whilst delivering a positive and responsive approach to enquiries and problem resolution Develops and implements business strategies where objectives are communicated at all levels, performance is measured accurately and reported upon in a timely manner Manages the life cycle of the team within the department, fostering a culture of growth, development and performance Responsible for th...