Guest Relationship Executive

Job Title: Guest Relationship Executive
Location: Bangalore (Willing to relocate)
Department: Customer Relations / Hospitality

Job Summary:

IndusViva is seeking a dynamic and enthusiastic Guest Relationship Executive who will serve as the face of the company, ensuring a seamless and pleasant experience for all guests and customers.

Key Responsibilities:

• Welcome and assist guests, customers, and visitors with a professional and positive attitude.
• Handle customer interactions in-person, over phone, and via email in a prompt and courteous manner.
• Participate and coordinate in all company-organized events, expos, wellness meets, and promotional campaigns.
• Travel to different locations (within India) for customer engagement programs, training sessions, or events.
• Maintain an up-to-date understanding of the company’s products and services to provide accurate information to clients.
• Ensure customer satisfaction and develop long-term relationships with clients through professional engagement.

Requirements:

• Bachelor’s / Post graduate in Hospitality, Communication, Marketing, or related field.
• Minimum 0–2 years of experience in a customer-facing role (Hospitality, Front Office, Customer Service, etc.).
• Fluent in Hindi (Mandatory). Proficiency in English and any additional Indian language is a plus.
• Pleasant personality with strong communication and interpersonal skills.
• Willingness to relocate to Bangalore and travel as required.
• Proactive, energetic, and a team player with a passion for customer service.

Job Type: Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance

Application Question(s):

• Minimum 0–2 years of experience in a customer-facing role (Hospitality, Front Office, Customer Service, etc.).

Education:

• Bachelor's (Preferred)

Language:

• Hindi (Preferred)

Work Location: In person