Guest Relations Executive - Fresher

Job Title: Front Desk Executive

Reports To: HR Manager

Job Summary:

The Front Desk Executive is responsible for creating a welcoming and professional impression for visitors and clients, managing incoming calls, scheduling appointments, and providing administrative support to ensure smooth office operations.

Key Responsibilities:

• Greet visitors and clients in a friendly and professional manner.
• Maintain the reception area to ensure it is clean, organized, and presentable.
• Answer and direct incoming calls to appropriate staff members.
• Handle inquiries and provide accurate information about the organization.
• Take messages and ensure timely communication to the concerned parties.
• Manage the scheduling of meetings, appointments, and conference rooms.
• Maintain and update contact lists, directories, and other relevant records.
• Assist with data entry, filing, and documentation.
• Address client or visitor concerns and ensure they are resolved promptly.
• Provide general information and assistance to clients or guests as needed.
• Office Coordination.
• Monitor and maintain office supplies inventory.
• Liaise with vendors, service providers, and building management for facility needs.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor’s degree preferred).
• 2-3 years of experience in a front desk, receptionist, or customer service role.
• Freshers can also apply.
• Excellent verbal and written communication skills.
• Customer-centric attitude and professional demeanor.
• Punctual, reliable, and able to handle pressure.
• Positive attitude and welcoming personality.

Job Type: Full-time

Schedule:

• Day shift