Guest Relation Executive - Real Estate

Role Overview

We are looking for a dynamic and well-presented Guest Relations Executive (GRE) to be the first point of contact for our customers and candidates. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to create a welcoming experience while ensuring smooth coordination across teams.

Key Responsibilities

· Greet and welcome walk-in customers and visitors with professionalism and warmth.

· Understand and update all customer requirements in detail and maintain records in SFDC (CRM system).

· Guide customers to the Closing Manager or the concerned department for further assistance.

· Coordinate with internal team members to ensure smooth handling of clients and candidates.

· Assist and guide candidates arriving for interviews, ensuring they are connected with the right person.

· Maintain a professional appearance and create a positive first impression for the company.

· Ensure the reception/guest area is welcoming and well-maintained at all times.

Requirements

· Minimum 1–3 years of experience in customer-facing/guest relations roles (Real Estate experience preferred).

· Excellent verbal and written communication skills in English & Hindi.

· Strong interpersonal skills with a pleasing personality and good dressing sense.

· Proficient in MS Office & CRM systems (SFDC knowledge will be an advantage).

· Ability to multitask, handle pressure, and coordinate effectively with multiple departments.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person