Guest Relation Executive

Function: Front Office

Industry: Facility Management

Qualification: Hotel Management

Experience: 3 to 5 yrs relative experience

Work Location: Hyderabad

Gender: Female / Male

Work Timing: 8 am to 5 pm

Language Preference: English, Hindi & Telugu

Skills:

Candidate must be aware about the Front Office Functionality.

Comfortable to Lobby Space in corporate buildings,

Manage enquiry desk,

Responsible for monitoring visitors and contractors coming in and out of the building, making sure they sign in and out. Could be able to deal with VIP & VVIP Guests.

Should be knowledge into Housekeeping & Cleanings competency with chemical uses knowledge and guiding the Cleaning & Security staffs.

Answer all incoming phone calls, finding out caller name and company before directing to the appropriate contact.

Take appropriate messages for unreachable contacts and ensure timely distribution.

Ensure prompt distribution of all incoming faxes and mail.

Report any telephone/fax/photocopier faults to the I.T. department.

Report any hazards or security issues to the HSE department immediately.

Coordinate with the Office Assistant for general management of the office.

Maintain the professional appearance of the reception area.

Maintain a smart and professional appearance at all times.

Coordinate with couriers for collection of documents.

Co-ordinate with the Facilities Manager in regards to contractors working in the building and checking their permits to work.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Kokapet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person