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Guest Relation Executive - Female

0 years

0 Lacs

Ahmedabad, Gujarat

Posted:1 week ago| Platform:

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Skills Required

Hospitality Customer service Front desk In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily Ensure compliance with health and quality standards Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift Work Location: In person

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