Guest House Assistant Manager

Job Description – Guest House Assistant Manager

Qualification: Any Bachelor's degree

Experience: Minimum 5 to 7 Years

Position Title: Guest House Assistant Manager
Department: Administration / Facilities
Reporting To: Admin Manager / Senior Manager
Location: Tiruppur

Job Purpose:

To oversee and manage day-to-day operations of the guest house including room allocation, guest coordination, check-in/check-out processes, housekeeping, transportation, and ensuring a high standard of guest service and facility management.

Roles and Responsibilities:

• Allocate rooms based on reservations, availability, and guest requirements.
• Manage guest check-in and check-out processes, ensuring proper documentation and billing.
• Maintain up-to-date room occupancy records and guest logs.
• Supervise housekeeping activities to ensure cleanliness, hygiene, and upkeep of guest rooms and common areas.
• Monitor timely linen changes, laundry, and availability of amenities for guest comfort.
• Coordinate transportation services for guests, including vehicle allocation, scheduling, and record keeping.
• Address guest queries, complaints, and service requests promptly and professionally.
• Ensure compliance with company hospitality standards and guest house policies.
• Maintain records of bookings, expenses, and operational reports for management.
• Coordinate with HR, Admin, and Security teams for smooth guest movement and safety.
• Ensure upkeep of guest house facilities, furniture, fixtures, and coordinate for maintenance when required.
• Strive to enhance guest satisfaction and overall experience through efficient service delivery.

Job Type: Full-time

Pay: From ₹30,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Tiruppur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Guest house management: 5 years (Required)

Location:

• Tiruppur, Tamil Nadu (Required)

Work Location: In person