Job
Description
Role & responsibilities Administration of the GTM tech stack, including but not limited SFDC, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot. Manage license allocation based on role for employees including procurement of additional licenses and auditing license not in use. Enhance GTM systems based on inbound requests and business goals; projects will require documenting requirements, scoping solutions, and implementing solutions. Manage the inbound GTM systems request queue, contributing to prioritization calls, updating requests with progress, and adhering to SLAs. Ensure systems architecture is set up to support reporting requirements in Salesforce and PowerBI. Regularly evaluate new GTM Ops technologies in market to drive continual improvement and enhancement of GTM operational efficiency Ensure processes and workflows drive data accuracy, completeness, and consistency across all GTM systems and tools Partner with Enablement to create and deliver systems/tech training Own Vendor relationships and renewals for tooling. Characteristics: Self-starter, resourceful, problem-solver. Expert proficiency in core revenue teck stack technologies such as SFDC, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot. Excellent communication skills. Ability to explain complex, technical process in a simple straightforward manner. Good understanding of interconnectivity between systems allowing to perform upstream and downstream impact analysis from multiple stakeholders point of view Ability to build systems architecture with eye towards future scale but flexibility to solve current state business requirements Ability to multi-task and prioritize workload in a fast-paced environment Can create clear/simple documentation - process guides & system maps. Demonstrates the ability to identify and solve problems quickly, decisively, and independently. Can troubleshoot complex technical issues Analytical. Leverages data where possible to GTM process and productivity Experience working for an innovative high growth tech company (SaaS preferred) Preferred candidate profile Experience with CPQ (preferred) Bachelors degree with a focus in business (preferred) Minimum of 8 years of experience in GTM systems and business process operations Perks and benefits
