2 Groove Jobs

The Business Development Representative (BDR) will play a pivotal role in the outbound and inbound prospecting efforts of the EXL Growth Office. The BDR will collaborate closely with the sales team to drive new business opportunities and contribute to the overall growth strategy. This role involves account and contact research, sales engagement outreach, collaboration with sales leadership, sales representatives they support, and marketing. Key Duties and Responsibilities Outbound Prospecting: Collaborate with sales team to identify target accounts and contacts. Execute, monitor, and track progress with targeted outbound sales campaigns by line of business and market. Employ a consultative approach to understand prospect needs and articulate the unique value our products/services offer. Inbound Prospecting: Efficiently qualify inbound leads generated through marketing efforts. Respond to the inbound emails within the stipulated timeline and seamlessly transition them to the sales team. Market Research: Conduct periodic market research on prospects to enhance the understanding of their priorities. Leverage various databases and tools, including but not limited to ZoomInfo, XIQ insights, and other forthcoming tools integrated into Salesforce. Messaging Development: Create and optimize inbound and outbound call scripts tailored to specific industries, pain points, and value propositions. Create targeted messaging by line of business and persona to align outbound messaging with overall brand positioning and marketing campaigns. Collaboration and Communication: Foster communication, collaboration, and reporting with the sales, marketing, SWAT, and other cross-functional teams. Share data insights and feedback from outbound efforts to continually refine message development and outreach approaches. Reporting and Analysis: Utilize CRM tools to plan and track activities, update prospect information, and generate reports on performance metrics. Analyze call data and outcomes to identify trends, successes, and areas for improvement. QUALIFICATIONS Minimum education and years of experience are required to perform this job. Bachelors Degree or equivalent required. 5 years of experience in Inside sales, Business Development or similar role, preferably in analytics, digital operations and digital transformation sales operations. KNOWLEDGE AND SKILLS Specialized knowledge and skill requirements to perform this job including certifications, licenses, etc. Prior experience in any of healthcare domain (particularly in payer and provider operations), analytics, and digital transformation solutions, is advantageous. Strong relationship-building skills and effective communication and presentation abilities. Ability to collaborate effectively with cross-functional teams, especially with Sales. Familiarity with CRM software (e.g., Salesforce), sales engagement tool (e.g. (SalesLoft, Outreach, Groove, etc), research tools, and proficiency in Microsoft Office.

Role & responsibilities Administration of the GTM tech stack, including but not limited SFDC, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot. Manage license allocation based on role for employees including procurement of additional licenses and auditing license not in use. Enhance GTM systems based on inbound requests and business goals; projects will require documenting requirements, scoping solutions, and implementing solutions. Manage the inbound GTM systems request queue, contributing to prioritization calls, updating requests with progress, and adhering to SLAs. Ensure systems architecture is set up to support reporting requirements in Salesforce and PowerBI. Regularly evaluate new GTM Ops technologies in market to drive continual improvement and enhancement of GTM operational efficiency Ensure processes and workflows drive data accuracy, completeness, and consistency across all GTM systems and tools Partner with Enablement to create and deliver systems/tech training Own Vendor relationships and renewals for tooling. Characteristics: Self-starter, resourceful, problem-solver. Expert proficiency in core revenue teck stack technologies such as SFDC, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot. Excellent communication skills. Ability to explain complex, technical process in a simple straightforward manner. Good understanding of interconnectivity between systems allowing to perform upstream and downstream impact analysis from multiple stakeholders point of view Ability to build systems architecture with eye towards future scale but flexibility to solve current state business requirements Ability to multi-task and prioritize workload in a fast-paced environment Can create clear/simple documentation - process guides & system maps. Demonstrates the ability to identify and solve problems quickly, decisively, and independently. Can troubleshoot complex technical issues Analytical. Leverages data where possible to GTM process and productivity Experience working for an innovative high growth tech company (SaaS preferred) Preferred candidate profile Experience with CPQ (preferred) Bachelors degree with a focus in business (preferred) Minimum of 8 years of experience in GTM systems and business process operations Perks and benefits