Growth Account Manager

Job Overview: Seeking dynamic and results-driven Sales Executive with proven experience in client management. The ideal candidate will have a passion for building and maintaining strong client relationships, coupled with the ability to drive sales growth and manage exceptional customer relationship. This role combines both new business acquisition and strategic account management, ensuring that our clients receive the best possible service and value.
Key Responsibilities:Sales and Account Management:o Manage a portfolio of key accounts, ensuring customer satisfaction and retention.o Identify and prospect new business opportunities, both within existing accounts and new clients.o Develop and implement tailored sales strategies for each client to drive revenue growth.o Build long-term relationships with key stakeholders within customer organisations, becoming a trusted advisor.o Lead negotiations, prepare proposals, and close deals to meet sales targets and KPIs.Customer Relationship Development:o Build new relationships and addressing client issues or concerns promptly along with existing account managers.o Understand clients' needs and work to exceed their expectations by offering tailored solutions.o Regularly communicate with clients to ensure continued satisfaction and uncover opportunities for further sales.o Ensure smooth post-sale implementation and support, collaborating with internal teams to guarantee the successful delivery of Xerago services.Market Insights and Reporting:o Create client profiling for each client and work upon opportunity areas.o Stay updated on industry trends, competitor activities, and market conditions.o Track day to day sales performance, customer interactions, feedback, and account growth metrics, reporting progress to management. o Provide feedback and insights to internal teams to refine product offerings and marketing strategies.Collaboration with Internal Teams:o Work closely with marketing, product, and support teams to ensure the successful execution of client solutions.o Share insights and feedback from clients to help improve service delivery and product offerings.Qualification:Bachelors degree in Business, Marketing or Information technology related fieldMinimum 3+ years of experience in sales with a focus on account management.Strong understanding of digital transformation, digital marketing, IT initiatives, MarTech Sales process from lead generation to closing deals. Proven track record of meeting or exceeding sales targets and managing accounts effectively.Exceptional communication and interpersonal skills, with the ability to build rapport with clients at all levels.Ability to identify client needs and provide tailored solutions.Highly organised with strong time management skills and attention to detail.Proficient in CRM software experience will be added advantageDesirable Skills:Experience in technology and banking domain will be advantage. Negotiation skills and the ability to manage complex sales cyclesSelf-motivated, proactive, and goal-oriented.Skilled in relationship building