Group Manager - OTC

4 - 6 years

4 - 6 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

GENERAL DESCRIPTION OF THE ROLE

  • Provide quality service within agreed timelines in handling Project, Contract, and Invoicing-related requests.
  • Ensure a high level of Aon satisfaction in Contract to Invoicing lifecycle processes.

JOB RESPONSIBILITIES

  • Own end-to-end Project, Contract, and Invoice processing requests received from Project Managers.
  • Set up projects and contracts, calculate volume upload requirements, troubleshoot revenue and invoicing issues / prepaid reconciliation.
  • Work closely with Aon Project Managers on their requests for any open clarifications or queries to ensure timely completion of tasks.
  • Assist Project Managers and Project Administrators in the preparation and analysis of monthly financial reports (Time, Revenue, and Billing reports).
  • Ensure completion of straight-line revenue items.
  • Recognize revenue as per SOX guidelines and report.
  • Troubleshoot AR-related issues, manage resource scheduling and time administration.
  • Support month-end revenue/accrual and research / month-end misses / Shell contracts / missed revenue, and track expired contracts.
  • Maintain accurate records to support the audit trail for assigned requests.
  • Provide required information to support both internal and external auditors.
  • Identify areas for improvement of processes to increase efficiencies.
  • Assist and support the implementation of new systems and processes.

RESPONSIBILITIES/AUTHORITIES

Operational

  • Ensure that members understand the process end-to-end and maintain high-quality standards.
  • Identify and implement areas for process improvement.
  • Proactively escalate issues requiring intervention.
  • Ensure availability of supporting documents for audits.
  • Maintain relevant process maps and job aids.
  • Monitor and contribute to controlling overall volumes.
  • Share process knowledge and updates with the team.
  • Provide report analysis support.
  • Ensure structured training for new joiners.
  • Ensure timely end-of-day reporting.

Financial

  • Identify cost reduction opportunities.
  • Assess risks/costs from process delays and escalate.

Aon/Customer

  • Ensure compliance with Aon policies and procedures.
  • Maintain timely communication with customers.
  • Create adequate process backups.

People

  • Participate in team initiatives/events.
  • Conduct one-on-one meetings regularly.
  • Share ideas and seek clarification.
  • Support team activities and best practices.
  • Build good relations with internal and external customers.
  • Work on team development.

Others

  • Support compliance initiatives.
  • Ensure team morale remains high.
  • Respond to customer communications promptly.
  • Lead process improvement initiatives.
  • Provide internal and external audit support.

SKILLS/COMPETENCIES REQUIRED

  • Attention to detail and inquisitive mindset.
  • Ability to meet deadlines and handle multiple priorities.
  • Excel expertise; knowledge of Power BI, Tableau preferred.
  • Understanding of Order to Cash Cycle and basic accounting.
  • Data organization, analysis, and reconciliation skills.
  • Ability to work independently with minimal supervision.
  • Financial data presentation and analysis.
  • Effective communication in person, via email, and phone.

HOW WE SUPPORT OUR COLLEAGUES

  • Comprehensive benefits package.
  • Agile, inclusive work environment.
  • Two Global Wellbeing Days annually.
  • Flexible workstyle through Smart Working model.
  • Continuous learning culture.

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