Group Lead, GBS - Strategy & Execution

Role Overview: As the Group Lead, GBS - Strategy & Execution for the Global Business Services (GBS) department, you will be a key strategic leader responsible for driving the overall strategy, operations, and performance of the GBS organization. In this role, you will work closely with the Head of GBS, providing leadership, guidance, and support to ensure effective execution of GBS mission and objectives. Additionally, you will be tasked with building the strategy for Landlord teams in the GCC's and aligning with business functions on ways of working and partnership with GBS. Key Responsibilities: - Collaborate with the Head of GBS to develop and implement the department's strategic plan, aligning with the company's overall business objectives using the OKR framework. Establish 1Y and 3Y planning routines. - Oversee the GBS overall management routine in line with KHMS. Responsible for all GBS wide management routines like Monthly MPR, Quarterly OKR review, Stakeholder Reviews, Finance MPR, Business Value KPI tracking, etc. - Ensure the right contractual governance is in place across GBS and track SLAs, Credits, and D&Os across key supplier contracts. - Responsible for yearly MBO setting across GBS and the management routine to track and monitor MBOs. - Lead and coordinate cross-functional GBS wide support projects and initiatives, monitor performance through KPIs and dashboards, drive results, and ensure timely completion. - Establish and manage the Landlord model governance. - Develop and implement GBS Communication Strategy & Implementation. Work on GBS Branding internally, including OKR socialization & internal brand build-up. Qualifications Required: - Bachelor's Degree in Business or related field. - Experience in strategic planning or business operations role, focusing on developing and implementing departmental or organizational strategies. - Proven experience in managing cross-functional projects and initiatives, with a track record of driving results and meeting deadlines. - Experience in stakeholder engagement, effective communication with senior leaders, teams, and external partners. - Experience with management systems and routines, including OKR framework, MPR, and KPI tracking. - Experience in supplier performance management, contract governance, and SLA management. - Experience in project management, emphasizing driving results and ensuring timely completion. - Experience in a GBS or shared services environment. - Familiarity with Kraft Heinz's management systems and routines (KHMS). - Experience with branding and internal communications. Location: - Ahmedabad - Venus Stratum GCC,