Google workspace admin ( Office 365 admin may apply)

Role:

Responsible for leading the overall Gsuite Platform for organization, specialized in gsuite, Google Apps, implementing programs and managing escalations, Adoption and maintenance.

KEY RESPONSIBILITIES

• G Suite (Advanced knowledge of Gmail and a comprehensive knowledge of all other core G Suite apps).
• Various google Apps like Drive, calendar, Resource Management Meeting –CFM, Signage
• Able to write or do configuration – advance level – Content Complains, Routing, DLP
• Able to create Service accounts and enable integration for other eco system
• Google Cloud Directory Sync/Google Corporate directory
• Message routing and associated troubleshooting.
• SPF, DKIM and DMARC, Domain whitelisting, backup, retention of data etc..
• Configuring and troubleshooting email transport technologies (DNS, SMTP, IMAP4, POP3, etc and associated desktop and mobile clients.
• Planning and execution of email migrations.
• Spam and phishing outbreak response and mitigation.
• Mobile devices and Mobile Device Management technologies.
• Ability to configure and troubleshoot syncs between AD and G Suite.
• Ability to provide assistance to 2nd Line Support as required.
• 2-3 years of Messaging support ideally on multiple platforms.
• E-mail Monitoring, Messaging System health monitoring.
• Plan and Execute Change request as per plan.

QUALIFICATION & EXPERIENCE

• 2-4Years of experience on Google platform – Gsuite and Other Google Apps, Collaboration tools, domain and integration tools/technologies.
• Should have knowledge of trouble ticketing tools
• Strong in Email system and related tools and technologies, analytical and problem-solving skills.
• Excellent oral and written communication skills, Fluent in English
• Bachelor's Degree in Telecommunications, Engineering or related discipline, or equivalent experience.
• IT Certifications like Gsuite or o365 Administration is an added advantage.