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2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
Astound Commerce is a global digital commerce company with a rich history of over 20 years, comprising a team of 1,400+ eCommerce specialists who have successfully completed more than 3,000 projects for esteemed clients like Cartier, Neutrogena, Puma, Diageo, Adidas, and L'Oral. The company excels in providing end-to-end services, from crafting data-driven strategies to implementing innovative eCommerce solutions that enhance the brand and business value of every digital commerce touchpoint. Operating in 14 countries with 20 offices worldwide, Astound Commerce is a leader in the industry. As a Legal Specialist at Astound Commerce, you will have the opportunity to: - Provide timely and effective legal advice and support globally on various legal matters. - Act as a subject matter expert in corporate governance and securities across the company's global portfolio. - Review, draft, and negotiate commercial contracts with technology partners, vendors, and customers, with an emphasis on professional services and software development engagements. - Collaborate with different business units to ensure legal compliance. - Manage in-house legal operations, including overseeing outside counsel, global insurance coverage, intercompany relationships, and high-level business unit operations worldwide. - Develop legal processes for local and global legal/operational units. - Handle intellectual property matters, including the management of the global trademark docket. The ideal candidate for this role is a recent Law School graduate with 3-5 years of experience, possessing the following skills and qualifications: - Strong legal project management and organizational skills. - Independent problem-solving and troubleshooting abilities. - Ability to balance legal risks with business objectives effectively. - Excellent research and writing capabilities. - Strong multitasking and project prioritization skills. - Comfortable working in a fast-paced environment. - Willingness to take on the roles of a teacher, leader, and student within the team. Additionally, the following qualifications are highly preferred: - Experience with international legal matters. - Excellent communication skills. - Proficiency in MS Office, Google Apps, and cloud-based applications. - Previous experience with CRM-based task management tools like JIRA or Confluence. - 2+ years of relevant work experience. In return, Astound Commerce offers: - Clear career growth opportunities with defined paths, performance reviews, coaching, training, and certifications. - Focus on well-being with parental leave, paid time off, and comprehensive health plans. - Real work-life balance through remote, in-office, or hybrid working options, flexible hours, and support for work-life balance at all levels. - A culture of success and collaboration that fosters innovation, with 20 offices across four continents bringing diverse perspectives for tangible client results worldwide.,
Posted 2 days ago
0.0 - 1.0 years
0 Lacs
Chennai
Work from Office
AI AGENT & AUTOMATION INTERN Zuntra Digital FullTime Chennai Overview : We are seeking an enthusiastic AI Agent & Automation Intern to join our operations and tech innovation team. You will assist in building, testing, and deploying AI-powered agents and automation workflows to streamline business processes across departments. Responsibilities : Build and manage AI agents using platforms like CustomGPT, ChatGPT, or similar. Design and automate workflows using tools such as Zapier, Make (Integromat), and Google Apps Script. Collaborate with operations and tech teams to identify automation opportunities and implement AI solutions. Monitor and maintain AI agent performance and report insights. Explore and implement new no-code and low-code tools to improve efficiency. Document automation pipelines and provide support during internal deployments. Qualifications and Skills : Familiarity with AI platforms (ChatGPT, CustomGPT) and workflow automation tools (Zapier, Make). Basic understanding of APIs, webhooks, and data triggers. Strong problem-solving skills with a logical and analytical mindset. Interest in emerging AI trends and hands-on learning. Good communication skills and ability to collaborate with cross-functional teams. Prior experience with no-code tools or a portfolio of automation projects is a plus. Location: This internship is in-person at Zuntra Digitals office. Address: No 61, 3rd Floor, Estate Main Rd, Developed Plots, Industrial Estate, Perungudi, Chennai, Tamil Nadu 600096. Opportunities Exceptional performance may lead to a full-time placement at Zuntra Digital. Certificate of Completion upon successfully finishing the internship, highlighting acquired skills and contributions. Compensation: Internship Stipend: 0 - 8,000 per month (based on experience & skillset). Full-Time Salary: 10,000 - 15,000 per month (with potential growth based on performance). Join Us : For further information, contact our HR: Ebinesar. . Join us and gain hands-on experience in professional video editing at Zuntra Digital! For more information, visit www.zuntra.com . Application Process First name * Last name * Email * Phone * Select Your Role * Linkedin URL * Resume * Upload File Work Sample Current Location Are you willing to relocate for your role Yes No By submitting this application, you confirm that all the information provided is true and accurate to the best of your knowledge. Accept Terms & Conditions Submit
Posted 3 days ago
8.0 - 10.0 years
6 - 13 Lacs
Pune
Remote
Should have min 4 end to end implementation experience.Strong communication skills to Work closely with customers and partners to gather requirements and design solutions.Strong NetSuite ERP Knowledge and experience.
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You will be joining ZeroFox as a Technical Account Consultant (TAC) responsible for building and maintaining post-sales relationships with customers across various industries and sizes. As a TAC, your role will involve serving as a trusted technical advisor and support contact for customers, ensuring that they are aligned with ZeroFox's solutions. Your responsibilities will include updating customer platforms proactively, creating effective reporting to demonstrate solution effectiveness, providing ongoing education, and advocating for customer needs. In this role, you will collaborate with customers to define both business and technical requirements, while supporting the product and services team in scoping out work. It is essential for the successful applicant to nurture relationships internally and externally, offer customer-centric solutions, and possess technical competence on the ZeroFox SaaS platform. Candidates with a background as Technical Account Managers, Project Managers, Business Analysts, Systems/Software Developers, or experience in setting up and delivering similar SaaS products will be given priority consideration. Your key responsibilities will include partnering effectively with a diverse range of customers to ensure their success, building curated customer experiences with the ZeroFox platform, executing scalable enablement programs, and acting as a subject matter expert to drive ongoing value from the ZeroFox platform configuration. You will also be involved in providing advice on technical support requests, designing innovative solutions for customer requirements, delivering web-based training, and identifying opportunities for expanding ZeroFox usage across organizational functions. To be successful in this role, you should have at least 3+ years of experience in a related function, expertise in SaaS-based platform configuration and maintenance, and a track record of managing customer support engagements successfully. Strong analytical and problem-solving skills, excellent communication abilities, customer service orientation, and the ability to think strategically while executing tactically in a fast-paced environment are essential requirements for this position. Desired qualifications include knowledge of data analytics, proficiency with workflow tools such as JIRA, SQL, SalesForce, Google Apps, and Zendesk, along with a degree in Computer Science, Information Systems, Cyber, or related fields. Certifications like CISSP, CISA, Security+ are a plus. The ideal candidate should thrive on change, prioritize customer success, and have experience in customer success, technical support, configuration, or training roles. Benefits of joining ZeroFox include competitive compensation, a community-driven culture with employee events, generous time off, best-in-class benefits, a modern workspace, and a respectful work environment that values every opinion and encourages active participation in the organizational culture.,
Posted 4 days ago
20.0 - 25.0 years
2 - 6 Lacs
Ahmedabad
Work from Office
About Astound Commerce Astound Commerce is a global digital commerce company that provides end-to-end services from creating a data-driven strategy and delivering UX services to building an eCommerce solution for a variety of clients such as Cartier, Neutrogena, Puma, Diageo, Adidas, and L Or al. With 20+ years of experience, 1,400+ eCommerce specialists, more than 3,000 projects completed, and dozens of industry accolades, we excel at maximizing the brand and business value of every digital commerce touchpoint. Astound Commerce currently operates in 14 countries with 20 offices worldwide. In this role, you will get to Provide advice and support company-wide, worldwide on a variety of legal issues on a daily basis in a timely and effective manner; Function as a subject matter expert for corporate governance and securities matters across the global portfolio of companies, including working closely with the principals and senior management; Review, Drafting, and Negotiating of Commercial Contracts with Technology Partners, Vendors, and Customers (emphasis on professional services and software development engagements); Work closely with other business units to achieve and maintain legal compliance; In-House legal operations, including management of outside counsel, global insurance coverage, intercompany relationships, and high-level business unit operations globally; Legal process creation for local and global legal/operational units; Intellectual property, including management of global trademark docket; Your skills and qualifications The ideal candidate would be a recent Law School graduate (3-5 years out of school), who possesses: Excellent legal project management and organizational skills; Excellent independent problem-solving and troubleshooting skills; Strong ability to balance legal risk against business drivers; Excellent research and writing skills; Strong ability to independently multitask and prioritize projects; Natural ability to thrive in a fast-paced environment; Desire to be a teacher, leader, and student, as is expected from all team members; Highly Preferred Experience with international matters; Excellent communication skills; Proficiency in MS Office, Google Apps (G Suite), and cloud-based applications generally; Previous experience with CRM based task management tools (i.e. JIRA / Confluence) is preferred; 2+ Years of relevant work experience; What we offer in return Off-the-Charts Career Growth: lear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide.
Posted 4 days ago
4.0 - 8.0 years
6 - 11 Lacs
Hyderabad, Pune
Work from Office
NetSuite Functional Consultant1 Job Responsibilities: Configure/customize NetSuite application to meet customers business requirements. Conduct personalization sessions and document with meeting minute summaries. Demonstrated experience in participating and translating customer business requirements into Business solutions, either as a software solution or a re-engineering initiative Collaborate with technical team member(s) to help guide the development of customized solutions, or data extracts using SQL queries Identify test scenarios, establish test cases and support SIT, UAT with core client stakeholders to ensure system configuration objectives have been met Create training/support documentation, and drive end-user training to promote user adoption Documentation of requirement, Process and User documentation Design business process and application configuration for application based on industry best practices. Support the Go Live deployment processes, ensuring a seamless software launch and continuity of business operations during cutover Responsible for owning and delivering complex solutions using Oracle NetSuite platform. Software-testing and Conduct testing of all kinds and prepare test cases of the modules implemented and developed. Suggest process improvements based on application capability and industry best practices. Responsible for NetSuite Setups Customer, Vendor, and Item Department, Class, Locations NetSuite Processes Order to Cash Procure to Pay Bank Reconciliation Accounting Advanced Revenue management Fixed Asset Intercompany Management Call to Resolution (Case Management) Form Customizations & Fields Creation Custom Records CSV Imports Work-Flows setup Saved Searches & Report Customization Integration process mapping Skills & Experience Required: 8+ yrs of hands on experience in NetSuite Implementation & Enhancement projects Thorough knowledge of NetSuite functionalities and architecture Hands-on experience on NetSuite Integration with 3rd party applications. Should have min 4 end to end implementation experience. Strong communication skills to Work closely with customers and partners to gather requirements and design solutions. Strong NetSuite ERP Knowledge and experience. Setups and Configurations, Saved Searches and reports. The mandatory requirement is to have functional experience in Receivables, Order Management ,case management and billing operations within NetSuite Excellent command on flowcharts, Data flow Diagrams Strong analytical and problem-solving skills, Good team player and collaborate with other team Ready to be on-call on a rotational basis. Excellent command on google sheet, google apps, word, excel, PowerPoint.
Posted 1 week ago
5.0 - 10.0 years
12 - 13 Lacs
Bengaluru
Work from Office
Summary We are seeking a skilled Data Analytics and Reporting Specialist to join our global team. In this role, you will be responsible for creating and maintaining impactful reports and dashboards for our leadership and finance teams, and in support of greater data integrity efforts across the company. This is an exciting opportunity for a proactive and analytical professional who is passionate about transforming data into compelling visualizations that drive action. The ideal candidate will be comfortable working in a dynamic, data- driven environment and possess a natural curiosity for digging into the data. You will partner closely with business stakeholders to analyze current challenges and use cases, with the goal of enhancing the analytic experience. This position is based in our Guidewire Bangalore office, and reports to the PS Manager, Salesforce PSA & Analytics. Job Description Responsibilities: Serve as the go-to expert for the PS organization on Salesforce Reports and Dashboards (including standard & CRMA) and Thoughtspot for enterprise reporting needs. Continuously hone expertise on the PSA data model within Salesforce and underlying system processes. Ensure solutions are scalable, repeatable, effective, and meet the expectations of various stakeholders. Support top-tier executive analytic reporting, setting a high standard for best practices. Partner with IS Technical Teams and Business Partners to establish enterprise oversight of critical team- related data. Manage end-to-end evaluations and solutioning, including design, development, testing, deployment, an adoption. Map, clean, and organize data, ensuring accurate alignment of fields and values between CRM systems. Analyze data to identify gaps or inconsistencies and develop reports and dashboards to support managements information needs. Present findings, recommendations, and updates on key metrics to management and stakeholders through clear, impactful presentations. ### Essential Skills and Experience: BA/BS degree or equivalent experience and minimum of 5+ years proven related experience in Analytics, Finance, Business Operation or Management Consulting. Experience with Salesforce CRM Analytics (Salesforce Admin certification is a plus). Intermediate to advanced experience with SQL scripting and data visualization tools (e.g. Tableau, PowerBI, ThoughtSpot) to turn data into insights. Ability to independently synthesize sophisticated data into simple consumable deliverables with clear takeaways. Outstanding communications skills, both written and verbal, with both technical and non-technical colleagues and strong stakeholder management ability are essential skills. Detail-oriented with a desire to quickly learn new concepts, business models, and technologies. Ability to adapt to new demands and execute with urgency in a dynamic environment. Strong operational skills, including problem-solving, process analysis, and execution. Ability to design and interpret key performance metrics and deliver insights. Capability to automate processes and drive improvements. Troubleshoot operational issues and propose system/process changes to fix root causes. Preferred Skills and Experience: Core foundational FP&A experience: accounting, planning, forecasting, variance analysis. Experience in Professional Services Consulting business of a SaaS vertical company is a plus. Knowledge or background with Certinia PSA (Professional Services Automation) business model preferred. Experience with Google Apps Script, ETL, Data Normalization, Sheets advanced formulas (Let, Lambda, VStack/HStack, Query, Importrange, Filter, Tables, Named Ranges and Functions...)
Posted 1 week ago
3.0 - 7.0 years
16 - 25 Lacs
Noida, Pune, Gurugram
Work from Office
Location: Gurgaon, Haryana (Hybrid/Remote options available) 5+ years of experience with Google Apps Script and automation within the Google Workspace environment. . Strong JavaScript programming skills (including ES6+ features). Proficient in working with Google Sheets, Docs, Gmail, Drive, Calendar, and Forms programmatically. Ability to build custom UI components (HTML/HTML Service) within Google Workspace. Experience working with Google Apps Script triggers (simple and installable). Skilled in integrating REST APIs and using authentication protocols like OAuth 2.0. Ability to understand business needs and translate them into functional automation tools. Strong debugging and problem-solving skills. Experience developing Google Workspace Add-ons or web apps hosted on Apps Script. Familiarity with Google Cloud Platform (e.g., Firebase, Cloud Functions, App Script deployments). Knowledge of Git or other version control systems. Experience with no-code/low-code platforms (Zapier, Make, Airtable) is a plus. Familiarity with Google Admin Console and Workspace Admin APIs is a bonus.
Posted 1 week ago
4.0 - 12.0 years
6 - 14 Lacs
Mumbai
Work from Office
WHAT WE ARE LOOKING FOR Deep commitment to work towards wellbeing and SEL of students and other stakeholders. Ability to adapt and respond to difficult and uncertain circumstances. Spirit of collaboration and trust in working with and supporting a team. Inclination and openness to continuous learning, feedback and growth. Ability to engage with and solve for inequity and exclusion with compassion. Commitment to ones own social emotional development and healing. Ability and willingness to step in for responsibilities above and beyond the assigned role. Interest in working with government / low-income schools. ROLES AND RESPONSIBILITIES Student learning Plan, design and develop experiences and activities in accordance with students learning objectives. Create a safe and caring environment for Students that fosters learning. Develop students drawing, coloring, painting and crafts techniques. Actively research and enrich facilitation/teaching skills through contemporary educational practices. Use varying instructional and pedagogical practices to meet different learning needs. Facilitate grade-appropriate knowledge about art forms, history and other aspects. Establish effective classroom procedures (transitions) and help create a wellbeing-aligned environment in the classroom/school. Clearly articulating learning expectations for students. Identify, coordinate for and manage students participation in art-based events. Assessment Thoughtfully design and implement inclusive and differentiated facilitation of formative, summative assessments of Students development cognitively, socially, emotionally, and physically. Continually monitor and evaluate students performance, behavior, social development, and physical health. Analyzing students learning growth and strategizing differentiated support for learning and development of the students. Caregiver engagement Participate in caregiver meetings with the social worker. Plan and facilitate all caregiver-teacher conferences throughout the year to share the progress of the childs learning and development. Visit homes of students towards building relationships and understanding the context of students and families. Documentation and reporting Document all classroom activities by regularly recording photographs, session proceedings, lesson plans,etc in formats/software provided for arts and crafts classes. Create reports on the progress of students you work with. Professional and administrative responsibilities Track and record all arts/crafts-related inventory with assistance from the helper and admin team at Apni Shala. Ensure that space and resources in the class are used and maintained effectively. Invite and engage volunteers assigned to the class. Build meaningful relationships with various stakeholders for advancing organisational vision. Co-plan and execute school-based events with the Khoj/Apni Shala team. Attend all meetings with the school team and organizational level meetings. Support and participate in continuations of students learning by substituting in across the school as per the need. Plan and develop teaching resources as per the plans and the need of the learning experiences for the students. Self and Peer/Team Development Work towards personal and professional development (PD) goals of self and peers by actively and participate in organizational PDs and other relevant workshops/courses or reading and researching on relevant themes, co-planning and collective work. Participate in supervision meetings facilitated by your supervisor aimed at building a practice of reflection, personal and professional development. Participate in review processes for the team and self. Participate in practice-based resources (articles, videos, podcasts, etc) that are produced by the Apni Shala team. Organizational development Participate in resource mobilisation, fundraising, advocacy, communications, culture building and other related activities as guided by the organisation. Partnership and Relationship Development with Government Stakeholders Build healthy relationships with government staff in the school. Work with the team to ensure government regulations and compliance requirements are met in a timely manner. QUALIFICATIONS, SKILLS AND ABILITIES Diploma or graduate or post graduate degree in Fine Arts/Arts. 2 to 3 years of facilitating arts & crafts with students. Well developed oral and written communication in English. Fluent conversational skills in Hindi and/or Marathi. Familiarity and practice or experience with variety of art techniques and approaches to teach or facilitate the use of art and crafts. Ability to build and nurture relationships with young learners of 4 to 12 years of age. Fluency in using Microsoft office, Google Apps (Drive, Docs, Sheets, Slides). Proficiency in using Zoom, Google meet or other online platforms for facilitating online learning.
Posted 1 week ago
3.0 - 8.0 years
1 - 5 Lacs
Mumbai
Work from Office
MIS Executive / Apps Script Developer - Western Rubbers MIS Executive / Apps Script Developer Location Andheri (once-a-week factory visit) Key Responsibilities: Responsible for creating, managing, and automating MIS reports using Google Sheets, Forms, and Apps Script to ensure accurate and timely reporting across departments. Experience creating dashboards in Looker Studio (Data Studio), exposure to workflow automation in Production, Stores, Sales, or HR environments, and a basic understanding of APIs and integration with Google Workspace. Build backend logic using Google Apps Script and Python for data collection, transformation, and integration to automate repetitive manual processes and improve workflow efficiency. Develop real-time dashboards and reporting tools in Looker Studio or similar BI tools to provide clear visibility of business KPIs to stakeholders. Design and implement prompt-based AI tools using LLMs for automated report generation and business insights extraction to support data-driven decision-making. Collaborate with internal teams to understand workflow requirements, translating them into scalable and user-friendly automation systems manageable by non-technical users. Debug, optimize, and maintain existing Apps Script solutions to enhance system performance and stability. Provide support and training to team members for using the MIS tools and dashboards developed. Skill Requirement: Google Apps Script, Python for scripting and API integrations, Looker Studio, Google Workspace tools, REST APIs, JSON handling, attention to detail, and problem-solving skills for debugging and optimization. Qualification: 1 3 years of hands-on experience with Google Apps Script for workflow and MIS automation, including Google Sheets, Forms, and backend automation. Experience 1-3 years experience Company culture We treat our employees as partners in growth. This is a company where talent will be respected, merit and abilities will trump over a number of years of inexperience. Fill the form below and send us your resume and we will review it with our team ASAP.
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
Ciklum is currently seeking an IT Support Engineer I to join our team full-time in India. As a custom product engineering company, we cater to the needs of both multinational organizations and scaling startups, helping them tackle their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts, and product owners, we strive to engineer technology that reshapes industries and influences the way people live. In this role, you will serve as a Junior IT Support Engineer, providing initial technical support to all Ciklum employees and ensuring the delivery of high-quality basic IT services. Your responsibilities will include managing Service Desk system tickets, offering daily user support for hardware and software issues, preparing workstations for new employees, collaborating with other IT sub-departments to address common IT issues, and liaising with the Procurement department regarding delivery and logistics. Furthermore, you will be responsible for negotiating with IT service providers, communicating with Middle or Senior IT Support Engineers to devise effective solutions, managing IT assets and tracking them in the Assets Management Tool, overseeing the IT stock, and resolving standard issues and tasks received from various IT channels. You will also be required to study internal technical documentation, rules, and policies of the IT Department, as well as escalate non-standard tasks to Middle or Senior IT Support Engineers. The ideal candidate for this role should possess a technical background with knowledge in the administration of Windows 10 and above, Linux Ubuntu, macOS, Microsoft products, Network, Google Apps, Active Directory, and GPO. Additionally, problem-solving abilities, teamwork skills, an understanding of ITIL principles, good communication skills, stress resistance, a commitment to self-improvement and self-education, and an Intermediate level of English proficiency are essential requirements. At Ciklum, we prioritize your mental and physical well-being by offering comprehensive company-paid medical insurance, financial and legal consultation services, and a tailored education path to enhance your skills and knowledge. You will have the opportunity to work in a growth environment, collaborate with a community of skilled professionals, enjoy a hybrid work mode in Chennai or Pune, and contribute to large-scale projects with international clients. Our welcoming environment fosters a friendly team culture, open-door policy, informal atmosphere, and regular team-building events. Join us in India, a strategic growth market for Ciklum, and be part of a transformative journey where you can grow, innovate, and make a global impact. Submit your application today and embark on a fulfilling career at Ciklum!,
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Yamunanagar
Work from Office
Job Title: MIS Executive Location: Yamunanagar, Haryana Experience: 2 5 Years Salary: 30, 000 55, 000 per month (based on experience and skillset) Joining: Immediate preferred About the Role We are seeking a detail-oriented and tech-savvy MIS Executive to join our team in Yamunanagar. The ideal candidate will have hands-on experience in automation, dashboard creation, and advanced spreadsheet management. Proficiency in AI tools and a strong analytical mindset are essential for success in this role. Key Responsibilities Develop, maintain, and optimize dashboards using Excel and Google Sheets Automate repetitive reporting tasks using scripts or AI-based tools Analyze large datasets to generate actionable insights and performance reports Collaborate with cross-functional teams to streamline data flow and reporting processes Ensure data accuracy, consistency, and timely delivery of MIS reports Implement AI tools to enhance reporting efficiency and decision-making Must-Have Skills Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Macros, etc. ) Strong command of Google Sheets and Google Apps Script Experience with AI tools for data analysis or automation (e. g. , ChatGPT, Bard, or similar) Knowledge of automation tools (e. g. , Zapier, Power Automate, or custom scripting) Ability to design and manage interactive dashboards (e. g. , Looker Studio, Power BI preferred) Excellent analytical, problem-solving, and communication skills Qualifications Bachelor s degree in Computer Science, IT, Statistics, or a related field 2 5 years of relevant experience in MIS/Data Analysis roles What We Offer Competitive salary based on experience Opportunity to work with cutting-edge tools and technologies A collaborative and growth-oriented work environment
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
REQUIRED SKILLS: (Need Majority; 1-2+ Years) Serve as a customer service contact for data reporting for Wisconsin schools and districts. Create, oversee, and monitor requests, incidents, and resolutions using ticketing software. Work with school districts to help them understand how to use WISEdata and WISEdash for data reviews. Openness to presenting training sessions and materials. Experience preferred. Monitor and support district reporting progress and ensure data errors are resolved. Assist WISEdata product owner with business process analysis and improvements. Conduct data health checks using the WISEdata portal and WISEdash visualizations and download tools. CONTRACT OVERVIEW MUST BE CURRENT WI RESIDENT OR RELOCATING NICE TO HAVE SKILLS: Understanding of API technologies. Knowledge of data warehousing and reporting. Experience working in education software systems at school/district/state level. Provide on-site or virtual training. INTERVIEW PROCESS: Microsoft Teams Video On & Audio On DESCRIPTION OF ROLE: The goal of this position is to increase support to Wisconsin s schools and districts for state reporting tasks as well as provide training and presentations related to several data applications. The position performs direct WISEdata customer support services for school and district clients (LEAs) by responding to CRM tickets, emails, and phone calls. This position will document, track, and monitor support requests to ensure timely resolution. It will also serve as the primary trainer for training sessions/videos, demonstrations, conferences, and workshops organized by the Customer Services team or external stakeholders. The employee will follow the Customer Service Framework and standard practices for effective customer service. Key Responsibilities: Customer Service Help Desk Responsibilities (60%): o Respond to customer requests via CRM, email, and phone. o Track and document tickets and support issues. o Support schools/districts in WISEdata data submissions and review processes. o Contact districts proactively if data support is needed. o Monitor data quality, review reports before data snapshots. o Help identify improvements to state reporting through business analysis. o Provide support to ensure data issues and errors are being resolved. Training Responsibilities (35%): o Serve as primary trainer for internal and external WISEdata-related sessions. o Collaborate with Technical Writer on documentation and FAQs. o Create and update tutorials, videos, and training materials. o Present at in-person or virtual conferences and workshops. o Provide feedback to leadership on client support issues. Professional Development & Other Duties (5%): o Stay current on application changes and industry practices. o Attend professional learning sessions and vendor user groups. CONTRACT OVERVIEW MUST BE CURRENT WI RESIDENT OR RELOCATING o Contribute to team meetings and processes. Other skills that might be valuable to the role: Strong interpersonal and customer service communication. Decision-making in complex situations. Ability to interpret business logic and technical requirements. Oral and written communication effectiveness. Ability to work independently and collaboratively. Familiarity with Microsoft Office, Microsoft Dynamics CRM, Google Apps. Knowledge of student information system (SIS) software used in Wisconsin. Knowledge of DPI tools including WISEdata Portal, WISEid, WISEdash, Ed-Fi Credential Application. Must be able to travel by car to meetings outside Madison.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
WHAT WE ARE LOOKING FOR Deep commitment to work towards wellbeing and SEL of students and other stakeholders. Ability to adapt and respond to difficult and uncertain circumstances. Spirit of collaboration and trust in working with and supporting a team. Inclination and openness to continuous learning, feedback and growth Ability to engage with and solve for inequity and exclusion with compassion Commitment to ones own social emotional development and healing Ability and willingness to step in for responsibilities above and beyond the assigned role Interest in working with government / low-income schools ROLES AND RESPONSIBILITIES Student Learning Plan, design and develop experiences and activities that promote the academic, physical, cognitive, social and emotional development of all the students Create a safe and caring environment for students that fosters learning Actively research and enrich facilitation/teaching skills through contemporary educational practices Use varying instructional and pedagogical practices to meet different learning needs Effectively use mediums of art, drama, stories, games, etc. to engage students in learning following the framework provided in the curriculum Establish effective classroom procedures (transitions) and help create an SEL-aligned environment in the classroom/school Clearly articulate learning expectations for students Assessments of Learning and Growth Thoughtfully design and implement inclusive and differentiated facilitation of formative, summative assessments of students development cognitively, socially, emotionally, and physically Continually monitor and evaluate Students performance, behavior, social development, and physical health Analyzing students learning growth and strategize differentiated support for learning and development of the students Caregivers engagement Participate in caregiver meetings with the social worker Plan and facilitate all caregiver-teacher conferences through the year to share the progress of the Students learning and development Visit homes of students towards building relationships and understanding context of students and families Documentation and reporting Document all classroom activities by regularly recording attendance, photographs, session proceedings, etc in formats/software provided Create reports on the progress of students you work with Professional and administrative responsibilities Track and record all inventory with assistance from the helper and admin team at Apni Shala Ensure that space and resources in the class are used and maintained effectively Invite and engage volunteers assigned to the class Build meaningful relationships with various stakeholders for advancing organisational vision Co-plan and execute school-based events with the Khoj/Apni Shala team Attend all meetings with the school team and organizational level meetings Support and participate in continuations of students learning by substituting across the school as per the need. Planning and making teaching resources as per the plans and the need of the learning experiences for the students Self and Peer/Team Development Work towards personal and professional development (PD) goals of self and peers by actively participating in organizational PDs and other relevant workshops/courses or reading and researching on relevant themes, co-planning and collective work Facilitate supervision meetings with teaching interns aimed at building a practice of reflection, personal and professional development Participate in supervision meetings facilitated by your supervisor aimed at building a practice of reflection, personal and professional development Participate in review processes for the team and self Participate in practice-based resources (articles, videos, podcasts, etc) are produced by Apni Shala team Organizational development Participate in resource mobilisation, fundraising, advocacy, communications, culture building and other related activities as guided by the organisation Partnership and Relationship Development with Government Stakeholders Build healthy relationships with government staff in the school Work with the team to ensure government regulations and compliance requirements are met in a timely manner QUALIFICATIONS, SKILLS AND ABILITIES B.Ed/D.Ed or E.CC. ed degree and 2 years of teaching experience in the school setting Well developed oral and written communication in English Fluent conversational skills in Hindi and/or Marathi Familiarity and practice or experience with a variety of art techniques and approaches to teach or facilitate the use of various modalities art, theater, music, stories etc. Ability to build and nurture relationships with young learners of 4 to 12 years of age Fluency in using Microsoft office, Google Apps (Drive, Docs, Sheets, Slides) Flexibility and ability to change as per contextual needs Ability to plan and problem solve to make context informed decision in the interest of student wellbeing and learning Proficiency in using Zoom, Google meet or other online platforms for facilitating online learning
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
WHAT WE ARE LOOKING FOR Deep commitment to work towards wellbeing and SEL of students and other stakeholders Ability to adapt and respond to difficult and uncertain circumstances Spirit of collaboration and trust in working with and supporting a team Inclination and openness to continuous learning, feedback and growth Ability to engage with and solve for inequity and exclusion with compassion Commitment to ones own social emotional development and healing Ability and willingness to step in for responsibilities above and beyond the assigned role Interest in working with government / low-income schools ROLES AND RESPONSIBILITIES Student learning Plan, design and develop experiences and activities that promote the academic, physical, cognitive, social and emotional development of all the students. Create a safe and caring environment for students that fosters learning. Actively research and enrich facilitation/teaching skills through contemporary educational practices. Use varying instructional and pedagogical practices to meet different learning needs. Effectively use mediums of art, drama, stories, games, etc. to engage students in learning following the framework provided in the curriculum. Establish effective classroom procedures (transitions) and help create an SEL-aligned environment in the classroom/school. Clearly articulating learning expectations for students. Assessment Thoughtfully design and implement inclusive and differentiated facilitation of formative, summative assessments of Students development cognitively, socially, emotionally, and physically. Continually monitor and evaluate Studentss performance, behavior, social development, and physical health. Analyzing students learning growth and strategizing differentiated support for learning and development of the students. Caregiver engagement Participate in caregiver meetings with the social worker. Plan and facilitate all caregiver-teacher conferences throughout the year to share the progress of the childs learning and development. Visit homes of students towards building relationships and understanding the context of students and families. Documentation and reporting Document all classroom activities by regularly recording attendance, photographs, session proceedings, etc in formats/software provided. Create reports on the progress of students you work with. Professional and administrative responsibilities Track and record all inventory with assistance from the helper and admin team at Apni Shala. Ensure that space and resources in the class are used and maintained effectively. Invite and engage volunteers assigned to the class. Build meaningful relationships with various stakeholders for advancing organisational vision. Co-plan and execute school-based events with the Khoj/Apni Shala team. Attend all meetings with the school team and organizational level meetings. Support and participate in continuations of students learning by substituting in across the school as per the need. Planning and making teaching resources as per the plans and the need of the learning experiences for the students. Self and Peer/Team Development Work towards personal and professional development (PD) goals of self and peers by actively participating in organizational PDs and other relevant workshops/courses or reading and researching on relevant themes, co-planning and collective work. Facilitate supervision meetings with teaching interns aimed at building a practice of reflection, personal and professional development. Participate in supervision meetings facilitated by your supervisor aimed at building a practice of reflection, personal and professional development. Participate in review processes for the team and self. Participate in practice-based resources (articles, videos, podcasts, etc) that are produced by the Apni Shala team. Organizational development Participate in resource mobilisation, fundraising, advocacy, communications, culture building and other related activities as guided by the organisation. Partnership and Relationship Development with Government Stakeholders Build healthy relationships with government staff in the school. Work with the team to ensure government regulations and compliance requirements are met in a timely manner. QUALIFICATIONS, SKILLS AND ABILITIES B.Ed Degree (with subject focus) and 2 years of teaching experience in a school setting Well developed oral and written communication in English Fluent conversational skills in Hindi and/or Marathi Practice or experience with diverse modalities such as art, movement, project-based learning, etc. Ability to build and nurture relationships with young learners of 8 to 14 years of age Fluency in using Microsoft office, Google Apps (Drive, Docs, Sheets, Slides) Flexibility and ability to change as per contextual needs Ability to plan and problem solve to make context informed decision in the interest of student wellbeing and learning Proficiency in using Zoom, Google meet or other online platforms for facilitating online learning
Posted 3 weeks ago
5.0 - 8.0 years
15 - 25 Lacs
Bengaluru
Hybrid
About the Team Looking for a high-achieving individual who is eager to work in a fast-paced, ever changing work environment. The APAC Regional Space Planner plays a critical role in optimizing the use of office space to align with our companys business strategy and employees work requirements. You will oversee the Real Estate and Workplace (REW) daily activities related to projects, moves, furniture adds/changes, new hire placements, CAFM system upkeep, space reservation tool, furniture standards and design. This individual must have a can-do attitude, excellent organizational skills and be detail-oriented with the ability to prioritize competing tasks, manage differing needs of the business, and be able to adapt easily to change. Your role : Analyze space requirements and interdepartmental relationships to ensure efficient use of office space. Develop and implement comprehensive space planning strategies that align with the companys mission, vision, and values. Conduct regular inspections of office spaces to help keep records up to date and identify potential improvements or necessary modifications. Create and manage a process with APAC Facilities coordinators and Managers to maintain the most current floor plans and occupancy information in CAFM system. Help local teams launch and manage desk reservation system, including implementing new ways of promoting app usage. Collaborate with architects, designers, and other professionals to lead the planning and design of a functional and efficient space design. Coordinate and oversee office moves, renovations, and expansions, including the installation of furniture and equipment. Work with our Workplace technology manager and Strategic Space Planner to prepare accurate reports and floor plans to illustrate space utilization. Identify and recommend cost-saving opportunities related to office space utilization. Incorporate best practices into move projects. Make recommendations for process improvements as necessary to improve customer experience. Procure and manage vendors (furniture, electrician, cabling vendor, etc.) as required. Approve and reconcile all invoicing. Work collaboratively with departments within Nutanix who oversee these vendors. Monitor work order system and Slack channel for work items, prioritizing critical requests. Enter work order tickets as required. Identify and recognize potential problems, escalating to leadership as needed. Consider factors such as safety regulations, accessibility, and ergonomics when planning office layouts. Communicate effectively with company leaders, employees, and external vendors to address space planning needs and concerns. Comply with all Nutanix policies and procedures, including but not limited to time & expenses, ethics, and business practice. What You Will Bring : 5-7 years proven work experience as a corporate space planner, Interior Designer, or similar role. Experience in commercial interior design or architecture. Familiarity with architectural drawings, furniture, and space planning concepts. Proficiency in CAD and Space Planning software. Strong Microsoft Excel skills and ability to use Microsoft Office, Google Apps and Adobe Suite. Ability to define problems, collect data, establish facts, draw valid conclusions, and provide a solution. Exceptional written and verbal communication skills. Detail-oriented, with the ability to multi-task while working both in a team and independently. Strong interpersonal skills, with the ability to interact with executive level internal & external clients. A flexible and adaptable self-starter with strong customer service skills. Ability to prioritize and complete tasks with little to no supervision.
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
Bengaluru
Work from Office
About Mantra4Change A decade ago, Mantra4Change stepped into the education ecosystem with a vision to transform public education in India. We believe that in a unique nation like India, our approach to quality education cannot be exclusive of systemic reforms. We work with stakeholders in the system especially in positions of leadership to enable school improvement across the states we work with. A key question that drives us is - how might we enable enriching experiences for children at scale, with speed, and sustainably? Committed to enabling education leaders to drive sustainable improvements across 150,000 schools by 2025, we aim to ensure that every child has the skills and knowledge to thrive in an ever-evolving world. Our Programs are designed to improve and impact critical challenges: at ground level like teacher capacity building - Transform at system level like empowering leaders with administrative and academic tools - Enable at ecosystem level by inspiring thought leaders and entrepreneurs to build a collective of changemakers - Inspire Read more - www.mantra4change.org About the role We are replacing manual Excel-based data entry with a scalable CRUD application using Next.js (frontend), Google AppScript (backend), and Google BigQuery (database). As an intern, you ll build this system while ensuring smooth API integrations. Future phases may include user management, dashboards, and audit logs. Roles and Responsibilities To develop a CRUD web app in Next.js for data entry, replacing Excel. Integrate Google BigQuery for structured data storage/querying. Use Google AppScript to build APIs connecting frontend BigQuery. Optimize queries for performance (BigQuery can be costly with inefficiencies). in future, assist in adding user roles, dashboards, and activity tracking. Experience and Competencies Required Must be Proficient in UI/UX design using Figma Must have strong frontend development experience with Next.js, React, JavaScript/TypeScript Must know Backend development using Google Apps Script to build REST APIs Must have understanding of SQL and experience working with Google BigQuery Must be familiar with version control systems, especially Git and GitHub What we offer Mentorship in full-stack development and cloud database technologies Practical experience with real-world data migration projects Opportunity to contribute to scalability and performance enhancements
Posted 1 month ago
3.0 - 8.0 years
4 - 6 Lacs
Surat
Remote
*Job Opportunities for Dedicated Professionals* *Job Title: No-Code Developer* *Location*: Remote / WFH *Job Type* Full Time Remote / WFH *Position Overview:* Are you talented, creative, and passionate with a minimum of 3 years of experience? Join our dynamic team at INK-Incorporation Interior - Architect Firm and Airr News *Experience:* Minimum 3 Years *Salary: Minimum 35,000.00 per Month* *General Responsibilities: Applicable for all Positions* All work will require accountability Youll need to explain why the tasks werent completed, suggest your own solutions, and share your plan to fix it Recording and analysis of all work Excel calculations and analysis *Key Responsibilities - No-Code Developer* 1. Jotform Work* a. Create and correct Jotforms as per requirements. b. Manually fill the form and check relevance by checking grammar, sentence flow, tone, field alignment, technical logic, and conditional workflows. c. Test all form fields, dropdowns, and submission processes for complete functionality and accuracy. d. Build dependent dropdowns using widgets and integrate advanced features through Jotform add-ons and widgets. *2. Database & Research* a. Update databases and dropdown entries regularly. b. Prepare structured and logically organized data hierarchies using verified online sources. c. Conduct data extraction and research, clean and format data for integration in Excel, Google Spreadsheets, or Jotform. *3. Spreadsheet Management* a. Create and manage Excel or Google Spreadsheet formats using logical formulas and/or App Scripts. b.Update and verify master data sheets and their connected sheets. c. Identify and correct data inconsistencies or formula errors. *4. Website & Upload Work* a. Upload products on Shopify with complete details including titles, tags, descriptions, images, variants, and SEO optimization. b. Perform website testing to identify and report bugs, layout issues, or broken links. c. Upload and manage content on WordPress websites, including text, media files, images, and metadata. *About the Company* 15 Years of Expertise Future Security Active Role from Day One Career Progression Opportunities Team Building Opportunities 65+ Team Member From PAN India *How to Apply:* In order to avail the job, you are required to perform an Eligibility Task, the details of which will be shared after the submission of attached jot form. * https://form.jotform.com/251572216199461 (form link)* *Connect with Us:* Follow us on social media to stay updated on our latest projects and career opportunities: Instagram: instagram.com/inkinccorp Facebook: facebook.com/inkinccorp Website: Airrnews.com Youtube: https://www.youtube.com/@Airr_News We eagerly anticipate welcoming a creative and passionate Interior Designer to our esteemed team at INK-Incorporation Interior - Architect Firm. and Airr News - Surat Join us in shaping the future of excellence.
Posted 1 month ago
2.0 - 12.0 years
4 - 7 Lacs
Mumbai
Work from Office
Student Learning Plan, design and develop experiences and activities that promote the academic, physical, cognitive, social and emotional development of all the students Create a safe and caring environment for students that fosters learning Actively research and enrich facilitation/teaching skills through contemporary educational practices Use varying instructional and pedagogical practices to meet different learning needs Effectively use mediums of art, drama, stories, games, etc. to engage students in learning following the framework provided in the curriculum Establish effective classroom procedures (transitions) and help create an SEL-aligned environment in the classroom/school Clearly articulate learning expectations for students Assessments of Learning and Growth Address: 61/C, Kamgar Nagar, S. G. Barve Marg, Kurla (E), Mumbai 400 024 www.apnishala.org | contact@apnishala.org | Registered under Maharashtra Public Trust Act No. E-29950(M) https://youtu.be/e2XR9ulJbrs mailto:contact@apnishala.org Thoughtfully design and implement inclusive and differentiated facilitation of formative, summative assessments of students development cognitively, socially, emotionally, and physically Continually monitor and evaluate Students performance, behavior, social development, and physical health Analyzing students learning growth and strategize differentiated support for learning and development of the students Caregivers engagement Participate in caregiver meetings with the social worker Plan and facilitate all caregiver-teacher conferences through the year to share the progress of the Students learning and development Visit homes of students towards building relationships and understanding context of students and families Documentation and reporting Document all classroom activities by regularly recording attendance, photographs, session proceedings, etc in formats/software provided Create reports on the progress of students you work with Professional and administrative responsibilities Track and record all inventory with assistance from the helper and admin team at Apni Shala Ensure that space and resources in the class are used and maintained effectively Invite and engage volunteers assigned to the class Build meaningful relationships with various stakeholders for advancing organisational vision Co-plan and execute school-based events with the Khoj/Apni Shala team Attend all meetings with the school team and organizational level meetings Support and participate in continuations of studentslearning by substituting across the school as per the need. Planning and making teaching resources as per the plans and the need of the learning experiences for the students Self and Peer/Team Development Work towards personal and professional development (PD) goals of self and peers by actively participating in organizational PDs and other relevant workshops/courses or reading and researching on relevant themes, co-planning and collective work Facilitate supervision meetings with teaching interns aimed at building a practice of reflection, personal and professional development Participate in supervision meetings facilitated by your supervisor aimed at building a practice of reflection, personal and professional development Participate in review processes for the team and self Participate in practice-based resources (articles, videos, podcasts, etc) are produced by Apni Shala team Organizational development Participate in resource mobilisation, fundraising, advocacy, communications, culture building and other related activities as guided by the organisation Partnership and Relationship Development with Government Stakeholders Build healthy relationships with government staff in the school Address: 61/C, Kamgar Nagar, S. G. Barve Marg, Kurla (E), Mumbai 400 024 www.apnishala.org | contact@apnishala.org | Registered under Maharashtra Public Trust Act No. E-29950(M) mailto:contact@apnishala.org Work with the team to ensure government regulations and compliance requirements are met in a timely manner QUALIFICATIONS, SKILLS AND ABILITIES B.Ed/D.Ed or E.CC. ed degree and 2 years of teaching experience in the school setting Well developed oral and written communication in English Fluent conversational skills in Hindi and/or Marathi Familiarity and practice or experience with a variety of art techniques and approaches to teach or facilitate the use of various modalities art, theater, music, stories etc. Ability to build and nurture relationships with young learners of 4 to 12 years of age Fluency in using Microsoft office, Google Apps (Drive, Docs, Sheets, Slides) Flexibility and ability to change as per contextual needs Ability to plan and problem solve to make context informed decision in the interest of student wellbeing and learning Proficiency in using Zoom, Google meet or other online platforms for facilitating online learning
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Gurugram
Work from Office
Job Description: As a Paid Ads Executive, you will be responsible for creating and managing effective paid advertising campaigns across various platforms such as Google Ads, Meta, LinkedIn, Twitter, and other paid platforms. You will work closely with the clients & needs of your manager to identify target audiences and create compelling ad copy and creative to drive conversions and meet campaign objectives. Additionally, you will analyze campaign performance and make data-driven recommendations to optimize and improve ad performance. Job Responsibilities: Develop and execute paid advertising campaigns across various platforms, including Google Ads, Meta, LinkedIn, Twitter, and other paid platforms. Conduct keyword research, create ad copy, and manage bids for Google Ads campaigns. Create and manage social media advertising campaigns on platforms such as Meta, Instagram, LinkedIn, Twitter and others. Monitor campaign performance and use data-driven insights to continuously improve campaign performance in accordance to team manager Identify opportunities for campaign expansion and new ad formats to test. Conduct A/B testing to improve ad copy, landing pages, and other campaign elements. Monitor and report on campaign KPIs and use insights to recommend changes to campaign strategies. Collaborate with other members of the marketing team to ensure consistency across all marketing channels. Stay up-to-date with the latest trends and best practices in paid media marketing. Skills Required: Strong knowledge of Google Ads, Meta Ads, LinkedIn Ads, and other paid media platforms. Experience with A/B testing and data-driven campaign optimization. Excellent communication and collaboration skills. Strong analytical skills and the ability to interpret complex data. Detail-oriented with strong project management skills. Ability to work independently and manage multiple campaigns simultaneously. Expert at Microsoft Office Suite, Google Apps, Google analytics, Google webmaster, SEMRush, Ahrefs & other digital marketing tools Experience (In Years):- 2+ years (In Paid Media Ads) APPLY FOR PAID MEDIA MARKETING EXECUTIVE Thanks for considering a career at Adreno Technolgies. Please complete the form below so that we can connect with you.
Posted 1 month ago
4.0 - 9.0 years
20 - 30 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Roles and Responsibilities Develop custom solutions using Google Apps Script to automate business processes within Google Suite. Design, develop, test, and deploy automated workflows using Google Forms, Google Drive, and other relevant tools. Collaborate with cross-functional teams to identify areas for process improvement and implement changes using automation tools like Automation Tools. Troubleshoot issues related to Google Apps Script execution errors and optimize code performance. Desired Candidate Profile 4-9 years of experience in developing custom solutions on Google Apps platform (Google Suite). Strong understanding of JavaScript programming language and its application in Google Apps Script development. Proficiency in creating complex forms using Google Forms builder. Experience working with JIRA project management tool is an added advantage.
Posted 1 month ago
9.0 - 14.0 years
15 - 20 Lacs
Pune
Work from Office
8+ exp Unified Communications (UC) SaaS Collaborations Tools (Video conferencing & Broadcasting ) Google Workspace, M365, Monday.com, MS Teams, Zoom, Digital Signage, Adobe ITIL v4 Authentication solutions (Single Sign On/Multi factor authentication) Required Candidate profile Messaging administration or deployment support Messaging protocols and mail security. Certifications (Solution architect Cloud / Google / Azure / AWS, ITIL, PMP) IT security compliance
Posted 1 month ago
0.0 - 2.0 years
2 - 5 Lacs
Noida
Work from Office
Role & responsibilities Role & responsibilities Excellent in communication skills with Web conferencing platforms strong knowledge or Experience we have looking for along with OS knowledgeF2F Interview on 6th of May in Noida 25ARotational shifts • Provide timely and accurate resolution of customer and technical queries related to web conferencing platforms • Troubleshoot common issues involving meeting access, audio/video connectivity, recording playback, and user account concerns. • Guide users through standard configuration and usage processes for optimal product experience. • Handle inbound support cases via chat, email, or phone in accordance with defined SLAs. • Escalate complex or unresolved issues to Tier 2 support with detailed documentation. • Collaborate closely with internal teams to identify patterns, emerging issues, and share customer feedback. • Assist with creation and maintenance of knowledge base content, FAQs, and customer documentation. Required Skills & Experience: • 02 years of experience in a technical support or customer service role, preferably in a SaaS or collaboration tools environment. • Strong verbal and written communication skills. • Good understanding of web conferencing technologies, browser settings, plug-ins, and general internet troubleshooting. • Familiarity with operating systems (Windows, macOS), browsers (Chrome, Firefox, Edge), and basic network connectivity . • Excellent problem-solving skills with the ability to think logically and empathize with customer challenges. • Willingness to work in rotational shifts and adapt to a fast-paced, global support environment. Nice to Have: • Exposure to any similar web conferencing platforms. • Basic knowledge of networking (HTTP/S, ports, proxies), LMS integrations, or SSO concepts.
Posted 1 month ago
8.0 - 12.0 years
15 - 25 Lacs
Pune
Work from Office
8 years exp in Unified Communications (UC) Architecture Solution Design & Integration Google Workspace Microsoft 365 MS Teams/Zoom/Adobe Monday.com/Jira SaaS Tools Messaging Protocols(SMTP, SPF, DKIM, DMARC) Multi-Factor Authentication (MFA) Required Candidate profile IT Security Compliance (SOC2, GDPR, ISO 27001) Cloud Architecture (Google Cloud/Azure/AWS – optional) Problem Solving & Analytical Skills Customer-Centric Mindset Collaboration & Communication Skills
Posted 1 month ago
8.0 - 13.0 years
8 - 12 Lacs
Pune
Work from Office
NetSuite Functional Consultant - SCM1 Job Responsibilities: 8+ yrs of experience in NetSuite Implementation & Enhancement projects Thorough knowledge of NetSuite functionalities and architecture Configure/customize NetSuite application to meet customers business requirements. Conduct personalization sessions and document with meeting minute summaries. Demonstrated experience in participating and translating customer business requirements into Business solutions, either as a software solution or a re-engineering initiative Collaborate with technical team member(s) to help guide the development of customized solutions, or data extracts using SQL queries Identify test scenarios, establish test cases and support SIT, UAT with core client stakeholders to ensure system configuration objectives have been met Create training/support documentation, and drive end-user training to promote user adoption Support the Go Live deployment processes, ensuring a seamless software launch and continuity of business operations during cutover Responsible for owning and delivering complex solutions using Oracle NetSuite platform. Documentation of requirement, Process and User documentation Design business process and application configuration for application based on industry best practices. Software-testing and Conduct testing of all kinds and prepare test cases of the modules implemented and developed. Suggest process improvements based on application capability and industry best practices. NetSuite Setups Customer, Vendor, and Item Department, Class, Locations NetSuite Processes Order to Cash Procure to Pay Bank Reconciliation Accounting Advanced Revenue management Fixed Asset Intercompany Management Form Customizations & Fields Creation Custom Records CSV Imports Work-Flows Saved Searches & Report Customization Integration process mapping Test and Deploy NetSuite customizations and new functionality based on changing business need Create functional Design document, User Manuals and Business Process documentation for all processes. Experience in providing training to client and conducting UATs. Skills & Experience Required: 8+ years of hands-on experience in NetSuite Functional activities Hands on experience on NetSuite Integration with 3rd party application. Should have min 5 end to end implementation experience. Strong communication skills to Work closely with customers and partners to gather requirements and design solutions. Excellent command on flowcharts, Data flow Diagrams Strong analytical and problem-solving skills, Good team player and collaborate with other team Ready to be on-call on a rotational basis. Excellent command on google sheet, google apps, word, excel, PowerPoint.
Posted 1 month ago
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