Gold Loan Officer

As a Gold Loan Officer, you will be responsible for sourcing, assessing, processing, and managing gold loan applications in accordance with company policies and RBI guidelines. Your role will involve handling customer queries, verifying the purity and weight of gold, ensuring accurate documentation, and achieving sales targets. Key Responsibilities: - Greet and assist walk-in customers seeking gold loan services. - Collect and verify KYC documents as per RBI guidelines. - Accurately assess the purity and weight of gold using standard techniques. - Determine eligible loan amount based on gold valuation and company policy. - Ensure proper tagging, storage, and security of pledged gold. - Complete all necessary documentation for loan disbursement. - Enter customer and loan details into the software system. - Generate loan agreements and disburse funds via approved channels. - Send reminders or initiate recovery action for overdue accounts. - Follow all internal audit, compliance, and operational guidelines. - Maintain accurate records and daily reports of transactions. - Coordinate with branch and area managers for approvals and escalations. Required Qualifications: - Minimum: 10+2 / Higher Secondary Education - Preferred: Graduate in Commerce, Finance, or Business Administration - Basic computer literacy and familiarity with financial software - Experience in banking or NBFCs is preferred In addition to the above responsibilities and qualifications, the company offers health insurance and Provident Fund benefits. This is a full-time, permanent position with the work location being in person.,