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0.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
You will be trained on: Gold Appraisal Lead generation Customer relationship management Roles and Responsibilities: To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration. Coordinate with the Manager and stakeholder for loan approval. Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business. Resolving all customer doubts and questions while processing the loan. Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers. Persona 0-12 months of working experience in any field Applicant Should have completed Graduation Up to 27 years of age Excellent communication skills in the local language and elementary english All candidates must have a 2 wheeler and Driving License within 60 days of joining Rupeek Show more Show less
Posted 1 day ago
1.0 - 3.0 years
3 - 4 Lacs
Kolkata, Hyderabad, Delhi / NCR
Work from Office
Relationship Manager with 1-2 years of experience in gold appraisal, valuation, and handling. Skilled in KYC compliance, addressing customer queries. Proficient in coordinating loan approvals, enhancing brand visibility, and building strong customer.
Posted 5 days ago
1.0 - 4.0 years
2 - 3 Lacs
Patiala
Work from Office
HDB Financial Services Ltd. Hiring Profile :- Executive - Gold Loans #operations #goldloan #Skills Required :- Gold Loan Operations. Location:- #Patiala NOTE : Our 1st preference would be local candidates with relevant experience. Candidates with minimum 1 years of Experience in Gold Loan Operations (Secured Loans) can apply for this role #budget Upto #3.80 Interested candidates can share their Resume at rupali.vishal@hdbfs.com
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
madurai, tamil nadu
On-site
You will be joining IIFL FINANCE LTD as a Gold Loan Officer in Madurai. Your primary responsibilities will include assessing the value of pledged gold, disbursing loans, managing customer interactions, and maintaining loan records. You will need to verify customer documentation, appraise the purity and value of gold, process loan applications, and ensure compliance with company policies and regulatory requirements. To excel in this role, you should have experience in loan processing and customer service, knowledge of gold appraisal and valuation, proficiency in handling financial records and documentation, strong communication and interpersonal skills, and the ability to work independently while efficiently handling multiple tasks. Basic computer skills and familiarity with loan management software are required. Prior experience in the banking or financial sector would be a plus. A Bachelor's degree in Finance, Business Administration, or a related field is preferred.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a Gold Loan from Home (GLFH) Service Representative, your main task will be to serve customers by facilitating end-to-end transactions, ensuring they receive the most optimal service. This includes sourcing new customers through below-the-line (BTL) marketing strategies and customer outreach. Your areas of responsibility will encompass various tasks aimed at ensuring customer satisfaction and completing GLFH transactions efficiently. You will be required to travel to customers" homes safely, handle gold in transit securely, and conduct GLFH transactions in strict adherence to established processes and policies. Maintaining a high level of customer satisfaction and proficiency in gold appraisal are key aspects of this role. In addition to serving existing customers, you will be responsible for generating leads for GLFH through activities such as BTL marketing initiatives and reaching out to inactive or potential customers. Your success will be measured by the conversion of these leads into active customers, highlighting the importance of your role in driving business growth. Key Result Areas (KRAs) for this position include timely appointment fulfillment, adherence to processes and policies to ensure smooth operation of GLFH services, maintaining service quality standards, and achieving targets related to lead generation and conversion rates through customer visits and calls. Overall, your role as a GLFH Service Representative is crucial in ensuring a seamless and customer-centric experience for individuals seeking gold loan services from the comfort of their homes. By effectively managing transactions, generating leads, and upholding service quality, you will contribute significantly to the success and growth of the GLFH business.,
Posted 1 week ago
2.0 - 4.0 years
4 - 8 Lacs
Jaipur, Rajasthan, India
On-site
Key Responsibilities: To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC complete online registration. Coordinate with the Manager and stakeholder for loan approval. Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal referral business. Team Handling Resolving all customer doubts and questions while processing the loan. Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers. Skills Persona: Bachelor s degree required (Graduation). 2-4 years of experience in Gold Appraisal, Valuation, Checking and Handling Upto 35 years of age. Excellent communication skills in the local language and elementary English. 2 wheeler and Driving License is mandatory.
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
surat, gujarat
On-site
Dear Candidate, You have been invited for a Walk-In-Interview at ESAF SMALL FINANCE BANK. If you have previously attended an interview with ESAF BANK in the last six months, please disregard this email as you are not eligible to attend another interview until the completion of 6 months. Details of the Interview are as follows: - Interview Date: 30-06-2025 (Monday) - Interview Address: ESAF SMALL FINANCE BANK, 21St Century Building, Ground Floor, Near World Trade Centre, Udhna Darwazha, Surat- 395002 - Interview Timing: 10:00 AM to 03:00 PM Your Job Role Fitment will be determined by the interview panel based on your overall experience, interview performance, and your current role. Available Positions: 1. Sales Officer: Age - 23 to 32, Experience of 1-2 years in Branch Banking Customer Acquisition and Sales. 2. Gold Loan Officer: Age - 23 to 32, Experience of 1-2 years in Gold Appraisal, knowledge of gold loan operation. It is mandatory to adhere to all COVID-related guidelines and precautions during the interview. Failure to comply will result in the candidate not being allowed inside the premises for the interview. Additionally, referring your friends for the above-mentioned suitable positions will be highly appreciated. Regards, HR ESAF SMALL FINANCE BANK,
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Chennai
Work from Office
Job Title: Relationship Manager Education: Bachelors degree required (Graduation) Experience: 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling. Key Responsibilities: To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration. Coordinate with the Manager and stakeholder for loan approval. Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business. Resolving all customer doubts and questions while processing the loan. Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers. Skills & Persona: Graduate with 1+ years of experience in Gold Appraisal, Valuation, Checking and Handling. Upto 30 years of age Excellent communication skills in the local language and elementary English 2 wheeler and Driving License is mandator
Posted 2 months ago
3.0 - 8.0 years
3 - 4 Lacs
Amravati
Work from Office
Key Responsibilities 1. Branch Operations Management Supervise day-to-day operations of assigned branches (Gold Loan, New Gold Purchase Loan, FD, RD, DD) Ensure adherence to company SOPs, RBI norms, and gold appraisal protocols Monitor and guide Branch Managers to meet daily, weekly, and monthly performance KPIs Ensure 100% compliance in documentation, cash management, gold security, and audits 2. Target Achievement Drive branch-wise and region-wise targets: Gold Loan Disbursement Collection Efficiency Gold Saving Scheme Enrollments FD/RD Mobilization Track sales funnel and support Business Development Executives (BDEs) to convert leads 3. People Management Coach and mentor Branch Managers, GLOs, and BDEs for consistent performance Handle escalations, conflict resolution, and staff grievance redressal at branch level Ensure discipline in attendance, dress code, communication, and customer service 4. Recruitment & Onboarding (Special Focus) Plan manpower requirements in consultation with HR & MD Conduct interviews for frontline and mid-level roles (BDE, GLO, BM) Drive recruitment campaigns (walk-ins, local job boards, referrals) Coordinate initial onboarding, training, and policy orientation at regional level Maintain talent pipeline for expansion and attrition replacement 5. Training & Performance Monitoring Identify skill gaps and schedule monthly product and process training Ensure appraisal of gold is done as per companys standards Review employee KPIs and prepare performance improvement plans if needed 6. Reporting & Review Submit MIS reports on branch productivity, collections, disbursement, and team performance Conduct fortnightly reviews with senior management Implement compliance and audit points raised during internal and external audits
Posted 2 months ago
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