You will be joining IIFL FINANCE LTD as a Gold Loan Officer in Madurai. Your primary responsibilities will include assessing the value of pledged gold, disbursing loans, managing customer interactions, and maintaining loan records. You will need to verify customer documentation, appraise the purity and value of gold, process loan applications, and ensure compliance with company policies and regulatory requirements. To excel in this role, you should have experience in loan processing and customer service, knowledge of gold appraisal and valuation, proficiency in handling financial records and documentation, strong communication and interpersonal skills, and the ability to work independently while efficiently handling multiple tasks. Basic computer skills and familiarity with loan management software are required. Prior experience in the banking or financial sector would be a plus. A Bachelor's degree in Finance, Business Administration, or a related field is preferred.,
Key Responsibilities: Conduct audits across Gold Loan, HR, Admin, and Marketing functions. Evaluate compliance with internal policies, regulatory norms, and industry best practices. Identify process gaps and recommend corrective actions. Prepare detailed audit reports with actionable insights. Collaborate with stakeholders to drive process improvements and ensure follow-through. Support risk mitigation while maintaining operational efficiency and integrity. Ideal Candidate Profile: Strong analytical and problem-solving skills. High attention to detail and process orientation. Experience in financial services, HR operations, or administrative functions . Familiarity with audit tools, compliance frameworks, and process documentation. Impact of the Role: Strengthen organizational governance and transparency. Enhance process efficiency and operational excellence. Ensure consistent regulatory and internal policy adherence.
Company Description IIFL group is one of India's largest diversified financial services conglomerates, with three listed entities: IIFL Finance, IIFL Securities, and 360 ONE Wealth & Asset Management. Founded in 1995, IIFL Group has grown significantly and now employs over 40,000 people, serving over 10 million customers. The company is known for its continuous innovation and adaptability in the financial sector. Managing assets over $50 billion, IIFL Group operates across Asia, Europe, and the US, and is backed by marquee investors like Fairfax, Bain Capital, The Capital Group, and WardFerry. Role Description Job Title: Team Leader – Sales (Insurance) Location: Thane Department: Sales / Insurance Business Reports To: Sales Manager / Branch Manager --- Job Summary : We are seeking a highly motivated and result-oriented Team Leader – Sales to drive our insurance business. The Team Leader will be responsible for managing a team of telecallers, guiding them to generate qualified leads, and ensuring closures through effective sales strategies. The role requires strong people management skills, a deep understanding of insurance products, and the ability to achieve business targets. --- Key Responsibilities : Lead, motivate, and manage a team of telecallers to ensure consistent lead generation. Assign daily/weekly targets to team members and monitor their performance. Train and guide the team on sales scripts, objection handling, and insurance product knowledge. Work closely with the sales closers to ensure smooth conversion of leads into policies. Track productivity, maintain MIS reports, and provide regular updates to management. Ensure adherence to compliance, company policies, and regulatory guidelines. Identify training needs and conduct regular coaching sessions to improve performance. Develop strategies to maximize lead conversion and achieve monthly business targets. Foster a positive and performance-driven team culture. --- Key Skills & Competencies: Proven experience in sales/telecalling/insurance business. Strong team management and leadership skills. Excellent communication and negotiation abilities. Ability to handle pressure and achieve aggressive sales targets. Good knowledge of life/general/health insurance products (as applicable). Analytical mindset with the ability to generate and interpret reports. Performance Metrics (KRA): Daily/Monthly sales target achievement. Lead-to-sale conversion ratio. Team productivity and retention. Customer satisfaction and compliance adherence.