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0.0 - 5.0 years
1 - 5 Lacs
Agra
Work from Office
We are Organising Walk-In Drive for Across Agra Location. 12th July 2025 Branch Manager_Gold Loans - Candidate with minimum 5 Years of experience in Banking & Financial services can be looked at for the role. Prior Gold Loan & Team Handling experience will be preferred. Responsible for business growth, new customer acquisition, customer service, overall branch operations & compliance. Drives field marketing and continuous customer acquisition & engagement in catchment area to meet branch targets for gold loans and other financial products Maintains portfolio quality by tracking gold quality and ROI. Ensures valuation, process compliance, timely system approvals for loans. Coordinates with audit teams; maintains registers and displays Follows up on interest collections to control NPAs; handles auctions. Monitors team's activities across gold loans, cash, documents, leads generated and new customer acquisition. Coaches, mentors and trains team; provides timely feedback and motivation. Maintains branch infrastructure and hygiene standards. Assistant Branch Manager/Gold Valuer - Prior Gold valuation experience of 2 Year is a must. Attending to walk-in customers, addressing queries about the gold loan process and schemes offered. Conducting gold valuations and identifying gold purity accurately. Properly packing and storing gold and gold packets after loan disbursal. Returning gold ornaments to customers after loan closure. Managing cash (system & physical) during loan disbursals, interest collection, and loan closures. Create new CUID in system & modifications in LOS during Disbursal, Part Release / Payments & Loan Closure. Maintain branch registers as per the guidelines Key / Cash / Packet Movements, Staff & Customer Visits etc. Ensuring proper collection and storage of customer KYC documents. Following up with customers for timely collection of interest and principal payments. Providing good customer service at every step ie while pledging, releasing, or making interest payments. Senior Relationship Officer / Relationship Officer - Candidates with sales experience in Banking & Financial Services can apply for the role. Freshers with a flair in Sales can also apply. Responsible to acquire New Customers for generating Gold Loan business and for other cross sell products. Participate in field-marketing activities to improve the brand visibility of Capri Gold Loan branch in the catchment areas and generate leads of prospective customers. Drive & ensure continuous customer engagement through various channels. Maintaining quality portfolio by tracking & controlling ROI. Provide after sales service to existing customers and obtain references from them to increase customer base. Strong follow up on interest collections to keep NPAs (non-performing assets) under control. Walk - In details - 12th July Mega Interview Drive 2025 Branch Manager - Dinesh Mariya | 9755055023 | Dinesh.Mariya@capriglobal.in Area Manager - Ram Naresh Sharma | 9917464653 | ram.sharma@capriglobal.in RM - Amresh Shrivastava | Amresh.Srivastava@capriglobal.in | HR - vrati.mishra@capriglobal.in Venue - First Floor, D-520 Above South Indian Bank, Kamla Nagar Agra Uttar Pradesh. Pin Code 282005 Thanks & Regards. Vrati Mishra
Posted 3 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Pune
Work from Office
Opening for the role of Branch Manager, Gold Appraiser and Customer Care Executive Job Location: Across Pune Qualification- Any Graduate Department: Gold Loan (Sales) Branch Manager - Graduate with minimum 4 years of exp in team handling and financial services like Gold Loan, NBFC and Bank. Gold Appraiser - Graduate with minimum 1 year of experience in sales or Gold valuation Customer Care Executive - Fresher or 1 year experience in customer care/Sales. If interested please share CV on daisy.dalal@iifl.com
Posted 3 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Opening for the role of Branch Manager, Gold Appraiser and Customer Care Executive Job Location: Across Mumbai Qualification- Any Graduate Department: Gold Loan (Sales) Branch Manager - Graduate with minimum 4 years of exp in team handling and financial services like Gold Loan, NBFC and Bank. Gold Appraiser - Graduate with minimum 1 year of experience in sales or Gold valuation Customer Care Executive - Fresher or 1 year experience in customer care/Sales. If interested please share CV on daisy.dalal@iifl.com
Posted 3 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Rajahmundry
Work from Office
We have urgent job opening for Customer care Executives(Freshers), Gold Appraisers and Brach Managers Work locations: Across Rajahmundry,Eluru,Tadepalligudem,kovvuru Note : Candidate should be ready to do sales and marketing Walkin Interview On 09-07-2025 - 10-07-2025 Venue 1 - Address: IIFL Finance: Rajahmundry (09th &10th Mar 2025) D No.21-1-1, 1st Floor, Tummalava Road,Sambasivaraopeta, Devi Chowk, Rajahmundry,East Godavari - 533103,(AP). Contact Person No : M Ramakrishna (TM)- 9848013135 Job Title: Branch Manager - Minimum 4 Years experience in sales &Financial services Gold Valuer/ Appraiser Must be able to identify quality & purity of Gold in any form by manual process. Calculation of Gold valuation pledged by customer. Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions. Experience of handling customers & large amount of cash. Customer Care Executive : Freshers can apply Interested candidates can share their resume to sai.yadav@iifl.com / raghavendra.rc@iifl.com
Posted 3 weeks ago
1.0 - 4.0 years
1 - 2 Lacs
Dewas, Khandwa, Aurangabad
Work from Office
Job Description : Prepare and submit regular reports on gold loan operations. Provide data for internal audits and management reviews. Collect and verify necessary documents from customers. Maintain records of loan applications, approvals, and disbursements. Ensure proper documentation and safekeeping of pledged gold. Greet and assist customers inquiring about gold loans. Explain the gold loan process, terms, and conditions to customers. Handle customer queries and complaints effectively and promptly. Interested candidate kindly share updated resume on below mail id Prinshu.yadav@hdbfs.com
Posted 3 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Dindigul, Salem, Vandavasi
Work from Office
Job Description : Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge Interested candidate kindly share updated resume on below mail id surendar.balasubramani@hdbfs.com
Posted 3 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Chitradurga, Hassan
Work from Office
Job Description : Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge Interested candidate kindly share updated resume on below mail id surendar.balasubramani@hdbfs.com
Posted 3 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Mehsana, Patan, Vadodara
Work from Office
Job Description : Prepare and submit regular reports on gold loan operations. Provide data for internal audits and management reviews. Collect and verify necessary documents from customers. Maintain records of loan applications, approvals, and disbursements. Ensure proper documentation and safekeeping of pledged gold. Greet and assist customers inquiring about gold loans. Explain the gold loan process, terms, and conditions to customers. Handle customer queries and complaints effectively and promptly. Interested candidate kindly share updated resume on below mail id Prinshu.yadav@hdbfs.com
Posted 3 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Hassan, Raichur, Vijayapura
Work from Office
Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by sales team and Corporate office Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system (this could be done by BOM for most Branches) Custody of gold packets in the office, record it as per process • Raise Payment Request / Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers Customer Support / Service as required.
Posted 3 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
Kozhikode
Work from Office
Experience: 1 to 5 years Maximum Age : 35 Years Interview Date : 15/07/2025 Vacancies for the following post- 1. ASSISTANT BRANCH HEAD 2. RM HNI 3. GOLD LOAN OFFICER 4. TELLER 5. BUSINESS DEVELOPMENT OFFICER Note: #Candidates should be Graduate in regular stream is must with relevant experience in mentioned domain and can join us at the earliest. # Kindly do not pay any money to any person on behalf of ESAF Small Finance Bank for job offers. Interested candidates can share their CV on below WhatsApp no Mr. Noble : 9072606083 Henna: 9567764172
Posted 3 weeks ago
0.0 - 1.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Muthoot Finance Ltd hiring for Junior Relationship Executive Role Interview Location & Time: 10:00 AM to 4:00 PM Regional office Meerut - MUTHOOT FINANCE LTD. 1ST FLOOR , above sbi bank karriyanapalya lingrajpuram map link : https://g.co/kgs/V8PebSC Contact Person: Esther 8129010675 Role & responsibilities: Drive business growth by acquiring and managing customer relationships. Ensure high levels of customer satisfaction, achieve sales targets, and support branch operations in the Theni & Dindigul locations. Client Engagement: Develop and maintain strong, long-lasting relationships with clients in Theni and Dindigul. Serve as the primary point of contact for any client inquiries and support. Sales and Promotion: Identify new business opportunities while promoting and selling [specific products/services] to both existing and prospective clients. Customer Account Management: Oversee client accounts to ensure their needs are being met, address concerns, and look for opportunities to enhance their experience through upselling and cross-selling. Tailored Solutions: Collaborate with clients to offer customized solutions that align with their specific needs and objectives. Preferred candidate profile : Male Candidate Prefered & Candidate should be Graduate.
Posted 3 weeks ago
3.0 - 8.0 years
2 - 5 Lacs
Vijayawada, Visakhapatnam, Hyderabad
Work from Office
Role & responsibilities Branch Manager Responsible for overall Branch operations ,Team Handling and profitability of the branch Handling Branch operations Team, Motivate and work along with branch team to achieve branch set targets Month on Month, Ensure Gold Loan growth at Branch month of month Responsible for canvasing and marketing all products like Debentures, Insurance products, Tour products etc. Building relationship with Customers and follow-up, Increase Interest Collections of the branch and control on NPAs Conducting different marketing activities Gold Appraisal, Interest Collection, Cash Management Assistant Branch Manager Assisting Branch Head to handle Branch operations Team, Motivate and work along with branch team to achieve branch set targets Month on Month, Ensure Gold Loan growth at Branch month of month Responsible for canvasing and marketing all products like Debentures, Insurance products, Tour products etc. Building relationship with Customers and follow-up, Increase Interest Collections of the branch and control on NPAs Participate in different marketing activities Gold Appraisal, Interest Collection, Cash Management and accounting and Key handling
Posted 3 weeks ago
10.0 - 20.0 years
6 - 10 Lacs
Jaipur, MAHINDRA SEZ, SITAPURA INDUTRAIL AREA
Work from Office
Production manager - up to 80k PPC Executive - 24k Final QC - 30k Production Planning & Control: Prepare and execute daily/weekly/monthly production schedules, raw materials, tools, and labor, KPIs like output, efficiency, rejection rate, etc Required Candidate profile past experience in jewelry industry only Lead production team to ensure quality standards are met Monitor progress and adjust schedules as needed Develop and implement systems to improve productivity
Posted 4 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Pune
Work from Office
We are Organising Walk-In Drive for Across Pune Location. 10th July 2025 Gold Valuer - Prior Gold valuation experience of 2 Year is a must. Attending to walk-in customers, addressing queries about the gold loan process and schemes offered. Conducting gold valuations and identifying gold purity accurately. Properly packing and storing gold and gold packets after loan disbursal. Returning gold ornaments to customers after loan closure. Managing cash (system & physical) during loan disbursals, interest collection, and loan closures. Create new CUID in system & modifications in LOS during Disbursal, Part Release / Payments & Loan Closure. Maintain branch registers as per the guidelines Key / Cash / Packet Movements, Staff & Customer Visits etc. Ensuring proper collection and storage of customer KYC documents. Following up with customers for timely collection of interest and principal payments. Providing good customer service at every step ie while pledging, releasing, or making interest payments. Senior Relationship Officer / Relationship Officer - Candidates with sales experience in Banking & Financial Services can apply for the role. Freshers with a flair in Sales can also apply. Responsible to acquire New Customers for generating Gold Loan business and for other cross sell products. Participate in field-marketing activities to improve the brand visibility of Capri Gold Loan branch in the catchment areas and generate leads of prospective customers. Drive & ensure continuous customer engagement through various channels. Maintaining quality portfolio by tracking & controlling ROI. Provide after sales service to existing customers and obtain references from them to increase customer base. Strong follow up on interest collections to keep NPAs (non-performing assets) under control. Walk - In details - 10th July Mega Interview Drive2025 Hinjewadi Branch Details: BM - Vimala Devnarayan Mahato - 9975001110 HR - Yashika Gupta - yashika.gupta@capriglobal.in Venue Details - S.No 1180,Property No 1143 Opp.Shivtirth Mangal Kendra Phase 2 Hinjewadi Maharashtra Pune-New Sanghavi- Branch Details: BM - Aditi Paras Samudre - 7447496977 HR - Yashika Gupta - yashika.gupta@capriglobal.in Venue Details - S.NO 50/1/1 Atharva Heights Shop NO 1 Kate Puram Chowk Pimple Gurav New Sanghavi Pune Maharashtra Vishrantwadi-Pune- Branch Details: AM - Kashinath Vishwanath Gavand - 7058909738 HR - Yashika Gupta - yashika.gupta@capriglobal.in Venue Details - Dwarka Apartment, Kasturba Society PLOT NO 12A Vishrantwadi Pune Maharashtra Regards, Yashika Gupta
Posted 4 weeks ago
0.0 - 1.0 years
2 - 2 Lacs
Haldwani, Gadarpur, Aligarh
Work from Office
Muthoot Finance Ltd. is conducting a Mega Walk In Drive for Junior Relationship Executive Role at Meerut Regional Office on 5th July,25-Saturday Work Location : - Aligarh-Naurangabad,Budaun,Gadarpur,Haldwani,Ramnagar,Rudrapur,Suar Interview Location & Time: 10:00 AM to 4:00 PM Regional office Meerut - MUTHOOT FINANCE LTD. 1ST FLOOR , RPG TOWER , PLOT NO 495/1 , MANGAL PANDEY NAGAR , SCHEME NO 1 , CCS UNIVERSITY ROAD , MEERUT , U.P , 250001 Contact Person: Ritesh Sharma-7037822911 Role & responsibilities: Drive business growth by acquiring and managing customer relationships. Ensure high levels of customer satisfaction, achieve sales targets, and support branch operations in the Theni & Dindigul locations. Client Engagement: Develop and maintain strong, long-lasting relationships with clients in Theni and Dindigul. Serve as the primary point of contact for any client inquiries and support. Sales and Promotion: Identify new business opportunities while promoting and selling [specific products/services] to both existing and prospective clients. Customer Account Management: Oversee client accounts to ensure their needs are being met, address concerns, and look for opportunities to enhance their experience through upselling and cross-selling. Tailored Solutions: Collaborate with clients to offer customized solutions that align with their specific needs and objectives. Preferred candidate profile : Male Candidate Prefered & Candidate should be Graduate.
Posted 4 weeks ago
0.0 - 1.0 years
0 - 3 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Walk In Drive for Junior Relationship Officer. Work Location : - Malad, Borivali, Mira road, Sakinaka, Mahim, Mulund, Mazagoan, Worli, Vasai, Kandivali, Vikhroli, Boisar, Bhandup, Girgaon, Vakola- Santacruz, Virar, Chunabhatti. Interview Location & Time: 11 AM to 5 PM Regional office Mumbai Main - 1st Floor, Patel Complex, S V Road, Liberty Garden Road, Malad West, Mumbai - 400064 . Contact Person: Dhwani Bhatt Role & responsibilities: Drive business growth by acquiring and managing customer relationships. Ensure high levels of customer satisfaction, achieve sales targets, and support branch operations in the Theni & Dindigul locations. Client Engagement: Develop and maintain strong, long-lasting relationships with clients in Theni and Dindigul. Serve as the primary point of contact for any client inquiries and support. Sales and Promotion: Identify new business opportunities while promoting and selling [specific products/services] to both existing and prospective clients. Customer Account Management: Oversee client accounts to ensure their needs are being met, address concerns, and look for opportunities to enhance their experience through upselling and cross-selling. Tailored Solutions: Collaborate with clients to offer customized solutions that align with their specific needs and objectives. Preferred candidate profile : Male Candidate Prefered & Candidate should be Graduate.
Posted 4 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Invite for Interview, Date: 18-07-2025 Experience: 1 to 5 years Maximum Age : 32 Years Annual CTC: Rs 2,00,000 to 5,00,000 + Quarterly Incentives+ Petrol Allowances Location : Mumbai All Areas Vacancies for the following post- 1. Business Development Officer 2. Business Development Manager 3. Gold Loan Officer Your Job Role Fitment: As per the interview panel decision based on your overall experience, Interview performance, and the current role you are handling Note: #Candidates should be Graduate in regular stream is must with relevant experience in mentioned domain and can join us at the earliest. # Kindly do not pay any money to any person on behalf of ESAF Small Finance Bank for job offers. Interested candidates can share their CV on below WhatsApp no Ms Chanchal Purohit 9072603438
Posted 4 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Invite for Interview, Date: 09-07-2025 Experience: 1 to 5 years Maximum Age : 32 Years Annual CTC: Rs 2,00,000 to 5,00,000 + Quarterly Incentives+ Petrol Allowances Location : Pune DP Road & Kharadi Vacancies for the following post- 1. Business Development Officer 2. Business Development Manager 3. Gold Loan Officer Your Job Role Fitment: As per the interview panel decision based on your overall experience, Interview performance, and the current role you are handling Note: #Candidates should be Graduate in regular stream is must with relevant experience in mentioned domain and can join us at the earliest. # Kindly do not pay any money to any person on behalf of ESAF Small Finance Bank for job offers. Interested candidates can share their CV on below WhatsApp no Ms Chanchal Purohit 9072603438
Posted 4 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
Mannarkad
Work from Office
Experience: 1 to 5 years Maximum Age : 35 Years Interview Date : 09/07/2025 Vacancies for the following post- 2. ASSISTANT BRANCH HEAD 1. RM HNI 2. GOLD LOAN OFFICER 4. TELLER 3. BUSINESS DEVELOPMENT OFFICER Note: #Candidates should be Graduate in regular stream is must with relevant experience in mentioned domain and can join us at the earliest. # Kindly do not pay any money to any person on behalf of ESAF Small Finance Bank for job offers. Interested candidates can share their CV on below WhatsApp no Mr. ABIEL : 8714084222 NICY : 8138801523
Posted 1 month ago
2.0 - 6.0 years
3 - 4 Lacs
Tiruppur
Work from Office
Roles and Responsibilities Conduct gold appraisals at customer locations to assess the value of gold ornaments. Manage loan operations, including processing loan applications, disbursements, and repayments. Generate leads through various channels (field work) to acquire new customers for gold loans. Develop strong relationships with existing customers to increase repeat business and referrals. Ensure timely completion of tasks assigned by management while maintaining high levels of accuracy. Desired Candidate Profile 2-6 years of experience in Gold Loan industry or related field (appraisal, banking, finance). Strong knowledge of gold valuation techniques and market trends. Excellent communication skills for effective customer interaction during appraisals. Ability to work independently with minimal supervision in a fast-paced environment. Interested candidate Please do share you CV to : SSrinand.Balaji@axisbank.com Notice max 30- to 60 days , Immediate joiner & Both Male and Female are preferred.
Posted 1 month ago
2.0 - 6.0 years
3 - 4 Lacs
Salem
Work from Office
Roles and Responsibilities Conduct gold appraisals at customer locations to assess the value of gold ornaments. Manage loan operations, including processing loan applications, disbursements, and repayments. Generate leads through various channels (field work) to acquire new customers for gold loans. Develop strong relationships with existing customers to increase repeat business and referrals. Ensure timely completion of tasks assigned by management while maintaining high levels of accuracy. Desired Candidate Profile 2-6 years of experience in Gold Loan industry or related field (appraisal, banking, finance). Strong knowledge of gold valuation techniques and market trends. Excellent communication skills for effective customer interaction during appraisals. Ability to work independently with minimal supervision in a fast-paced environment. Interested candidate Please do share you CV to : SSrinand.Balaji@axisbank.com Notice max 30- to 60 days , Immediate joiner & Both Male and Female are preferred.
Posted 1 month ago
2.0 - 6.0 years
3 - 4 Lacs
Hosur
Work from Office
Roles and Responsibilities Conduct gold appraisals at customer locations to assess the value of gold ornaments. Manage loan operations, including processing loan applications, disbursements, and repayments. Generate leads through various channels (field work) to acquire new customers for gold loans. Develop strong relationships with existing customers to increase repeat business and referrals. Ensure timely completion of tasks assigned by management while maintaining high levels of accuracy. Desired Candidate Profile 2-6 years of experience in Gold Loan industry or related field (appraisal, banking, finance). Strong knowledge of gold valuation techniques and market trends. Excellent communication skills for effective customer interaction during appraisals. Ability to work independently with minimal supervision in a fast-paced environment. Interested candidate Please do share you CV to : SSrinand.Balaji@axisbank.com Notice max 30- to 60 days , Immediate joiner & Both Male and Female are preferred.
Posted 1 month ago
2.0 - 6.0 years
3 - 4 Lacs
Erode
Work from Office
Roles and Responsibilities Conduct gold appraisals at customer locations to assess the value of gold ornaments. Manage loan operations, including processing loan applications, disbursements, and repayments. Generate leads through various channels (field work) to acquire new customers for gold loans. Develop strong relationships with existing customers to increase repeat business and referrals. Ensure timely completion of tasks assigned by management while maintaining high levels of accuracy. Desired Candidate Profile 2-6 years of experience in Gold Loan industry or related field (appraisal, banking, finance). Strong knowledge of gold valuation techniques and market trends. Excellent communication skills for effective customer interaction during appraisals. Ability to work independently with minimal supervision in a fast-paced environment. Interested candidate Please do share you CV to : SSrinand.Balaji@axisbank.com Notice max 30- to 60 days , Immediate joiner & Both Male and Female are preferred.
Posted 1 month ago
2.0 - 6.0 years
3 - 4 Lacs
Coimbatore
Work from Office
Roles and Responsibilities Conduct gold appraisals at customer locations to assess the value of gold ornaments. Manage loan operations, including processing loan applications, disbursements, and repayments. Generate leads through various channels (field work) to acquire new customers for gold loans. Develop strong relationships with existing customers to increase repeat business and referrals. Ensure timely completion of tasks assigned by management while maintaining high levels of accuracy. Desired Candidate Profile 2-6 years of experience in Gold Loan industry or related field (appraisal, banking, finance). Strong knowledge of gold valuation techniques and market trends. Excellent communication skills for effective customer interaction during appraisals. Ability to work independently with minimal supervision in a fast-paced environment. Interested candidate Please do share you CV to : SSrinand.Balaji@axisbank.com Notice max 30- to 60 days , Immediate joiner & Both Male and Female are preferred.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Shankarpalle, gajularamaram
Work from Office
Role :- Gold Appraiser Key Responsibilities:- To ensure 100% right valuation - capturing right cartage, proper stone deduction. Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc. Verify customers KYC & complete online registration. Maintaining the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. Participate in field-marketing activities to improve the brand visibility of IIFL Gold Loan branch in the proper catchment areas and to generate leads for prospective Customers. Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Drive cross-selling of other financial products to existing customers. Role: Customer care executive Key Responsibilities: Attending Customer Walk Ins and addressing customer grievances w.r.t. Gold Loan process & various schemes available at IIFL.Verify customers KYC & complete online registration. Ensure to adhere to standard operations procedure of organization and maintain all important registers at branch level. Provide after sales service to existing customers and obtain references from them to increase customer base. Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper catchment areas and generate leads for prospective customers. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Drive cross-selling of other financial products to existing customers Vacancies at :HYDERABAD-CHINTAL SRI SAI COLONY,HYDERABAD-HYD-KUKATPALLY,HYDERABAD-GAJULARAMARAM,SHANKARPALLI,HYDERABAD-SIGNAL MIYAPUR,HYDERABAD-NIZAMPET. Office Timings:- Monday to Saturday - 9.30 am to 6.30 pm Dress Code:- Monday to Friday - Formal dress code & Saturday - Smart Causal Preferred candidate profile : Candidates with more than 1 year of Gold loan experience are preferred. Interested candidates can share CV's to sravanthi.ch@iifl.com
Posted 1 month ago
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