Job
Description
As the GM - Cluster Segment Head of Strategic Accounts at Vodafone Idea Limited, your role is pivotal in managing and driving revenues to attain market leadership in the large corporate segment in India. Your responsibilities include leading the account sales team, ensuring revenue growth, market share, and profitability while adhering to budget, timelines, policies, and regulatory norms. Your aim is to position VIL as the preferred technology partner by leveraging thought leadership, industry insights, and design thinking. Key Responsibilities: - Meet the overall budgets of Strategic Accounts for the assigned territory on a PAN India level in terms of OB/Revenue/Profitability. - Lead Customer Experience Excellence (CXX) and Net Promoter Score (NPS) in strategic accounts through product penetration and adopting a Digital First Culture. - Engage cross-functionally and at the leadership level to drive profitable growth by aligning customer business challenges with VIL's roadmap. - Collaborate with the Strategic Accounts team nationally to achieve revenue growth in India. - Ensure sales process compliance norms and sales discipline. - Key performance indicators include Revenue Growth Target, contribution, TCV, AoV, Hunting Wins, Farming wins, Account SoW growth, Competition Churn, Product Penetration, Sales Governance (WCS, A/c Dossiers, 1SF, Funnel Management), and NPS. Qualifications Required: - 12+ years of experience with at least 4-5 years in leadership positions managing cross-functional teams and Account Management. - Proven track record in meeting revenue targets in the fixed-line business. - Knowledge of sales and marketing, competition in the fixed-line business, competitor strengths & weaknesses. - Strong people management skills, team player, influence, relationship management skills, and customer-centric approach. - Excellent communication, decision-making skills, ability to balance conflicting interests, and leadership in high-growth environments. - MBA qualification with 12-15 years of sales and cross-functional work experience, preferably in telecom. - Strong leadership skills with good knowledge of mobility, fixed, and other communication technologies. Technical sales background is preferable. As the GM - Cluster Segment Head of Strategic Accounts at Vodafone Idea Limited, your role is pivotal in managing and driving revenues to attain market leadership in the large corporate segment in India. Your responsibilities include leading the account sales team, ensuring revenue growth, market share, and profitability while adhering to budget, timelines, policies, and regulatory norms. Your aim is to position VIL as the preferred technology partner by leveraging thought leadership, industry insights, and design thinking. Key Responsibilities: - Meet the overall budgets of Strategic Accounts for the assigned territory on a PAN India level in terms of OB/Revenue/Profitability. - Lead Customer Experience Excellence (CXX) and Net Promoter Score (NPS) in strategic accounts through product penetration and adopting a Digital First Culture. - Engage cross-functionally and at the leadership level to drive profitable growth by aligning customer business challenges with VIL's roadmap. - Collaborate with the Strategic Accounts team nationally to achieve revenue growth in India. - Ensure sales process compliance norms and sales discipline. - Key performance indicators include Revenue Growth Target, contribution, TCV, AoV, Hunting Wins, Farming wins, Account SoW growth, Competition Churn, Product Penetration, Sales Governance (WCS, A/c Dossiers, 1SF, Funnel Management), and NPS. Qualifications Required: - 12+ years of experience with at least 4-5 years in leadership positions managing cross-functional teams and Account Management. - Proven track record in meeting revenue targets in the fixed-line business. - Knowledge of sales and marketing, competition in the fixed-line business, competitor strengths & weaknesses. - Strong people management skills, team player, influence, relationship management skills, and customer-centric approach. - Excellent communication, decision-making skills, ability to balance conflicting interests, and leadership in high-growth environments. - MBA qualification with 12-15 years of sales and cross-functional work experience, preferably in telecom. - Strong leadership skills with good knowledge of mobility, fixed, and other communication technologies. Technical sales background is preferable.
