GM- Sales & Operations Goa Hotel

Qualifications & Skills:

• Graduate / Postgraduate in Business Administration, Hotel Management, or related field.
• 15-20 years of proven experience in hotel sales and operations, with at least 10 years in a leadership role.
• Strong knowledge of Goa’s hospitality and tourism market.Excellent leadership, negotiation, and communication skills.

Key Responsibilities:

• Sales Leadership:Drive revenue growth across all properties by developing and executing sales strategies.
• Build and maintain relationships with travel agents, corporates, and hospitality partners.
• Achieve monthly, quarterly, and annual sales targets.
• Operations Management:Oversee smooth day-to-day operations of 32 key properties.
• Ensure compliance with hospitality standards, guest satisfaction, and service excellence.
• Monitor budgets, cost control, and profitability across properties.
• HR & Administration:Manage recruitment, training, and performance management of staff. Ensure employee engagement, discipline, and welfare.
• Oversee compliance with statutory and labour regulations.
• Strategic Leadership:Develop business plans to enhance occupancy, revenue per room, and market positioning.
• Analyse market trends and implement innovative sales strategies.Report performance metrics and provide strategic insights to senior management.

Job Type: Full-time

Pay: ₹1,000,000.00 - ₹1,200,000.00 per year

Benefits:

• Food provided
• Leave encashment

Work Location: In person

Expected Start Date: 15/09/2025