GM - Freight Forwarding

Job Title: General Manager – Freight Forwarding

Industry: Freight Forwarding / Logistics
Location: Kolkata, West Bengal
Work Mode: Onsite
Working Days:

• Mon–Fri: Full Day
• Sat: Half Day (1st & 3rd – Onsite, 2nd & 4th – WFH)
• Working Hours:
• 9:30 AM – 6:00 PM
• Company Website:

https://www.parekhgroup.inJob Summary:

We are looking for a dynamic and experienced General Manager (GM) – Freight Forwarding to head operations and business development in the Kolkata region. The ideal candidate will have extensive experience in freight forwarding, a solid shipper base, and a proven track record in sales, client retention, and team leadership.

Mandatory Requirements:

• 10+ years of experience in Freight Forwarding Services
• Prior experience in managing end-to-end freight operations (Ocean, Air, Projects, Customs)
• Must bring an existing shipper/client base that can be diverted
• Should have experience handling the entire Kolkata region
• Ability to prepare and present market intelligence reports
• Strong in client acquisition, retention, and strategic growth
• Excellent team management and leadership skills

Key Responsibilities:

• Lead the freight forwarding business for the Kolkata region
• Supervise sales and operational functions across all verticals – Ocean, Air, and Projects
• Source new business and expand scope with existing clients
• Review and approve quotations, job files, and pricing across departments
• Accompany sales teams for client onboarding and overdue payment resolution
• Drive weekly sales meetings, pipeline reviews, and collection tracking
• Handle credit approvals, commission structures, and escalation issues
• Guide operations team on complex customs clearance or logistics solutions
• Build and maintain strong client relationships and ensure high retention
• Support recruitment and training of new sales staff
• Ensure monthly and annual revenue targets are met
• Prepare and present market intelligence reports to management

Key Performance Areas (KPAs):

• Region-wise freight forwarding management
• Revenue achievement (monthly & annual budgets)
• Client acquisition and retention
• Timely collections within agreed credit periods
• Sales team monitoring and support
• Business integration and cross-vertical collaboration
• Compliance with internal systems and processes
• Effective people and performance management

Desired Attributes:

• Self-motivated, target-driven, and problem-solving attitude
• Strong knowledge of total logistics solutions
• Excellent interpersonal, negotiation, and communication skills
• Capable of handling strategic business discussions and client conversions

What We Offer:

• Strategic leadership role in a reputed logistics company
• Competitive compensation and performance-linked rewards
• Opportunity to drive regional business growth with autonomy

Interested can send their cv on [email protected] (with subject:-GM – Freight Forwarding- Kolkata)

Job Type: Full-time

Pay: ₹3,000,000.00 - ₹3,500,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person